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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Allergy-free room
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Stylish Boutique Hotel in Cumnock
Individually Designed Rooms: Enjoy the comfort of uniquely designed rooms with modern amenities including tea/coffee facilities and flat-screen TVs.
Gourmet Dining Experience: Delight your taste buds at the on-site restaurant offering locally sourced dishes in a relaxed ambiance for breakfast, lunch, and dinner.
Ideal Venue for Events: With a rich history and ample space, our hotel is the perfect setting for weddings and events, conveniently located near various attractions like golf courses and historic sites.
Experience elegance and convenience at Dumfries Arms Hotel. Book now for a memorable stay!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
All in all the food and servise was great
The shower room NEEDS A hand rail ,
Wonderful hotel, beautiful place, luxurious rooms, excellent food, staff, location, friendliness
Nothing.
Ive traveled a lot and this would be highly recommended.
The hotel has modern fresh furnishings combined with a traditional cosy feel.
The hotel is tired, room was grubby with cobwebs, bed was uncomfortable because it was so old. Felt like I was falling out of it. No lighting outside to show the entrance. Overall poor and very unloved hotel.
Everything
Excellent hotel which was well presented.
Staff were also excellent.
Very clean and modern.
Location and friendliness of all the Staff
Can’t find fault with the property!
The Dumfries Arms Hotel offers friendly, smiling, and efficient staff who make you feel welcome from the moment you arrive. The food is consistently good, well prepared, and well presented. The rooms are comfortable, spotless, and clearly well cared for, making it an easy place to relax and enjoy your stay.
In the part of the hotel where I stayed, there was no lift, and the stairs were quite a climb. This didn’t put me off re‑booking, but it’s something to keep in mind if you’re booking for someone with a disability, older guests, families with prams, or anyone travelling with heavy luggage. I’m sure the staff would happily help, they’re fantastic, but it’s still worth considering in advance.
The bar area was nice with the fire.
Prices are a bit on the steep side for drinks!
The staff were really helpful and the hotel was very comfotable. My wife loved the cocktails.
The staff could not have done more when i became ill - thankyou so much.
Nothing to dislike.
Beautiful find. Clean, friendly, fantastic
Breakfast was fantastic l think in part because food was local produce . Staff are so friendly and attentive without being overbearing.
I enjoyed everything about my stay .
Exceptionally clean , very friendly staff at reception and in the restaurant . Good food. 1 minute from work . Toiletries were lovely.
Winter , feather duvet was too warm for this time of year. No bottled water in the room .
Very convienent
Only thing I thought was the carpets all looked like they needed cleaning or renewed
The receptionist was friendly and one girl at breakfast.
Bar staff were not friendly. A wedding of over 100 guests with one bar open and two people serving. Everywhere was uncomfortably warm but the bedroom was unbearable. Bathroom sink was cracked and the bath chipped. Breakfast started at 8 but the staff were just arriving in to work and informed us we would have a wait for the bread to come out as it was defrosting!
Breakfast was ok but no fruit salad as per menu.
Breakfast was good.
Could have done with some help getting the case to and from the room.
The reception area was lovely,
The room we stayed in was extremely small!! We paid to check in early so we could get ready for a wedding. There was no space to do so! It was literally a bed in a room! Room was needing upgrading! Bathroom tiles were loose and cracked. Main light went out in middle of getting ready!
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