Dumfries Arms Hotel

Hotels
8.5 (1312 reviews)
54 Glaisnock Street , Cumnock , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Delicious food
Cons:
Hot room
Uncomfortable bed
Drainage issues

Categories

Cleanliness
9.08
Rooms were very clean, although some complaints about temperature.
Service
9.05
Staff were exceptionally helpful & cheery, very pleasant and attentive.
Location
9.09
Good location being in walking distance to the centre of the town.
Room Quality
7.54
Some complaints about hot rooms and uncomfortable beds.
Amenities
8.07
Facilities were modern but some rooms had issues with noise.
Value for Money
8.03
Overall reasonable price, but some guests felt it wasn't worth the money.
Food and Beverage
8.58
Breakfast was superb with lots of options, though some found it overcooked.
Overall Experience
8.55
Enjoyable stay with good feedback, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:05

Property Description

Stylish Boutique Hotel in Cumnock

Individually Designed Rooms: Enjoy the comfort of uniquely designed rooms with modern amenities including tea/coffee facilities and flat-screen TVs.

Gourmet Dining Experience: Delight your taste buds at the on-site restaurant offering locally sourced dishes in a relaxed ambiance for breakfast, lunch, and dinner.

Ideal Venue for Events: With a rich history and ample space, our hotel is the perfect setting for weddings and events, conveniently located near various attractions like golf courses and historic sites.

Experience elegance and convenience at Dumfries Arms Hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1312 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
J
Jack • solo_traveller • gb
8
Pros:

Friendly welcome and very tasty breakfast. Clean room and well equipped.

Cons:

Creaky floorboards, old window thag didnt block out sound, and a hard mattress.

2026-05-12 • via Nuitee
R
Ross • family_with_children • gb
9
Welcoming, friendly and helpful
Pros:

The staff were really exceptional. Catered to our needs - including dieatary requirements really well. When there was an issue with our booking - booking.com told us we had dinner as part of the deal but the hotel didnt have that recorded - they dealt with it so amazingly well and really accommodated us and made it no problem. We had one exceptional staff member throughout. I wish I knew her name. She has a young 18 month boy. She was superb! Honestly! If anyone from the hotel reads this I can tell you she deserves a raise.

Cons:

The bed was quite hard. But apart from that it was great.

2026-05-10 • via Nuitee
R
Robert • couple • gb
8
2026-05-09 • via Nuitee
A
Angela • couple • gb
9
A great return stay at this lovely hotel.
Pros:

A relaxing place to stay with very friendly young staff. Ideal location for the Boswell Book Festival.

2026-05-09 • via Nuitee
R
Richard • extended_group • gb
9
A good visit to a lovely area
Pros:

Very friendly staff, good food, and comfortable

2026-05-08 • via Nuitee
S
S • couple • gb
6
A reasonable base for visiting Dumfries House.
Pros:

Well located for Dumfries House.

Cons:

Dark dining room requires more lighting. Very complicated billing between set DB&B and à la carte menus.

2026-05-07 • via Nuitee
S
Stephen • solo_traveller • gb
6
Bed comfortable, but get a bath or shower elsewhere!
Pros:

Bed was comfortable

Cons:

Shower was either roasting hot or freezing. I got a room specifically with a bath, to relax, but couldn't due to the ongoing water situation. Radiator wasn't working either, so an electric heater was put in it's place. Hotel would be good if it was maintained.

2026-05-07 • via Nuitee
G
Gabriele • solo_traveller • gb
10
A lovely place and wonderful staff
2026-05-07 • via Nuitee
G
Graeme • couple • gb
9
We would definitely stay there if visiting the area again.
Pros:

Good location with lots of free parking. Lovely bar and restaurant. Breakfasts excellent. Very cheerful, friendly, helpful staff.

2026-05-06 • via Nuitee
K
KAREN • extended_group • gb
8
Welcoming, clean and comfortable. Staff friendly and attentive.
Pros:

Warm welcome, room clean and comfortable. Staff very attentive at breakfast and evening meal.

Cons:

Would have liked outside area away from cars to enjoy the sunshine. Only option was terrace at the front of car park near the road and entrance to the car park. Drain smell inside the hotel at times too.

2026-05-04 • via Nuitee
H
Harry • solo_traveller • gb
10
2026-05-03 • via Nuitee
V
Vincent • extended_group • gb
5
Disapointed.
Cons:

Nice looking hotel & well decorated. Unfortunately kitchen closes at 8.30pm, even on saturday so trying to get food at 8.20pm was impossible...

Mattress in my room was well past it's sell by date and without a topper would have been a nightmare.

Shame-could be a great place to stay.

2026-04-24 • via Nuitee
P
Paul • couple • gb
9
2026-04-20 • via Nuitee
R
Rhona • couple • gb
7
2026-04-20 • via Nuitee
G
Gael • extended_group • gb
9
Comfortable, lovely hotel with great staff.
Pros:

Beautiful building and decor.

2026-04-19 • via Nuitee
J
Johnson • solo_traveller • gb
10
Lovely comfortable stay
Pros:

Staff was competent, helpful and friendly. The hotel itself neat and tidy and well laid out. The room was spacious, had all the facilities one would expect and bed very comfortable.

Cons:

Cannot say there was anything I could criticise

2026-04-18 • via Nuitee
S
sandra • couple • gb
9
2026-04-17 • via Nuitee
S
stephen • couple • gb
10
2026-04-16 • via Nuitee
J
John • family_with_children • gb
7
O K place to stay if one required accommodation in that area and very near Dumfries house
Pros:

Very clean. Helpful staff. Satisfactory even if not memorable food.easy parking.

Cons:

We had a basic continental breakfast but when we asked for Earl Grey tea we were informed that we would have to pay an extra charge which seemed ridiculous.

2026-04-12 • via Nuitee
J
james • couple • gb
10
stopped many time great hotel friendly staff great restaurant and breakfast
Pros:

the food is always good lovely breakfast friendly staff

Cons:

everything was great

2026-04-10 • via Nuitee