TORTUE HAMBURG

Hotels
•
Independent
9.4 (119 reviews)
Stadthausbrücke 10, Hamburg, 20355 , Hamburg , DE
49-40-334414000

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Pets allowed

Facilities

Meeting rooms
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Clean and tidy environment

Categories

Cleanliness
9.31
The hotel was clean and well-maintained, as noted in the reviews.
Service
9.78
Staff were polite and welcoming, contributing positively to the overall experience.
Location
9.32
The location is convenient with easy access to local attractions.
Room Quality
9.27
Rooms were noted as high-quality with solid furniture and cleanliness.
Amenities
9.3
Amenities matched the expectations for a hotel of this rating.
Value for Money
9.26
Pricing is consistent with the level of quality experienced.
Food and Beverage
9.31
Food and beverage options are likely satisfactory for a hotel of this standard.
Overall Experience
9.68
The overall experience was highly positive, with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:18

Property Description

Experience the heart of Hamburg at TORTUE HAMBURG, a boutique hotel that beautifully combines luxury and comfort.

Stunning Views and Relaxation
Enjoy breathtaking views from our terrace while sipping a drink from one of our five stylish bars and lounges, perfect for unwinding after a day of exploration.

Culinary Delights
Savor exquisite French cuisine at our brasserie or opt for room service during limited hours for a more private dining experience. Our full breakfasts will fuel your adventures, served on weekdays and weekends.

Exceptional Comfort
Retreat to one of our 128 air-conditioned rooms, featuring premium bedding, complimentary minibars, and modern flat-screen televisions. Each room offers a private bathroom with delightful toiletries to ensure you feel right at home.

Book your stay at TORTUE HAMBURG and immerse yourself in the charm of this vibrant city!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 119 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
S
Stephanie
8
Pros:

Frühstück war sehr gut. Kein Buffet, große Auswahl a la carte.

2025-10-12 • via Nuitee
R
Roger Thomas • partner
10
Pros:

The Tortue is a fabulous hotel with top end bars and restaurants within.

2025-10-10 • via Nuitee
W
Walter • partner
8
Pros:

Sehr schönes Hotel mit freundlichem und hilfsbereitem Personal. Sehr sauber. Die Betten haben uns nicht zu 100% überzeugt (Rückenschmerzen).

2025-10-10 • via Nuitee
O
OLIVER
10
Pros:

Very nice hotel

2025-10-03 • via Nuitee
J
James Richards • partner
8
Pros:

Loved the valet parking. Hotel is modern and staff were accommodating.

2025-09-15 • via Nuitee
C
Christina
10
Fantastisk sted
Pros:

Tortue er et rigtig skønt sted med høj service og kvalitet.
Eneste lille minus er at værelserne ikke kan blive helt kolde nok, når man fortrækker at sove koldt. Har egen dyne med.
Men værelser, mad, beliggende er helt i top

2025-09-03 • via Nuitee
A
Alena • friends
10
Pros:

Wir hatten einen super Aufenthalt im Tortue. Von der Ankunft , dem Check-In bis zur Sauberkeit sowie der Ausstattung im Zimmer war alles top! Die Lage ist sehr praktisch, man ist in wenigen Minuten an der Binnenalster und bei einigen Einkaufsläden, trotzdem war es im Hotel selbst ruhig.
Ich würde das Tortue immer wieder zur Übernachtung in Hamburg wählen.

2025-08-07 • via Nuitee
A
Anthony
10
Pure luxury!
Pros:

How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out.
The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.

2025-07-27 • via Nuitee
J
Jose Antonio
10
Pros:

Esta muy bonito el hotel y el personal muy amable

2025-06-28 • via Nuitee
M
Martin • partner
10
Pros:

Alles perfekt soweit, nichts zu mäkeln. Zimmer und Ausstattung hochwertig, solide Türen, nüchternes Mobiliar, alles sauber.

2025-06-19 • via Nuitee
K
Kim
10
Pros:

Great hotel

2025-06-16 • via Nuitee
F
Frans
10
Pros:

Dejligt hotel

2025-06-15 • via Nuitee
U
Ulla
8
Pros:

Super ophold med virkelig god service og en god ambience.

2025-06-11 • via Nuitee
P
Pernille
10
Pros:

Great service all around - happy to come back to Tortue in Hamburg

2025-06-02 • via Nuitee
C
Charlotte
8
Pros:

Fantastiskt hotell men lyhört!

2025-05-24 • via Nuitee
J
Johannes w.
10
Pros:

Fantastisk hotel, med super bar / restaurant.

2025-05-06 • via Nuitee
T
tim
4
Pros:

Dårlig service mht tjek ud og ind ,støj i morgentimerne kl05 og frem lørdag morgen.

2025-04-27 • via Nuitee
P
Patrick Florian
10
Pros:

Super

2025-04-27 • via Nuitee
O
Oleksandr • family
10
Pros:

I like breakfast

2025-04-16 • via Nuitee
R
Richard
10
Pros:

Super nice hotel, perfect location. Breakfast super great !!

2025-04-14 • via Nuitee