Hotel Hacienda del Viejo

Hotels
Independent
7.2 (26 reviews)
Calle Dieciseis Zona Centro, Matamoros, TAMPS, 87300 , Matamoros , MX

Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Designated smoking area
Wheelchair accessible parking
Free reception
Free self parking
Mosquito nets
Secured parking
Wheelchair-accessible van parking
See all facilities

Review Highlights

Pros:
Clean room
Welcoming staff
Central location
Cons:
Basic room quality
High price for value
Lack of coffee

Categories

Cleanliness
8.16
Clean room as mentioned in the review.
Service
8.63
Staff is very welcoming and ready to assist.
Location
8.17
Hotel is very central.
Room Quality
6.62
Rooms are described as very basic.
Amenities
6.65
No coffee available; limited amenities.
Value for Money
6.61
Price considered high for the quality offered.
Food and Beverage
5.16
No coffee available; disappointment in beverage options.
Overall Experience
7.63
Generally positive but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:41

Property Description

Garden Views and Complimentary Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Cozy Social Spaces
Mingle with other guests at the complimentary reception, held daily.

Convenient Features
Featured amenities include a 24-hour front desk and laundry facilities. Free self-parking is available onsite.

Immerse yourself at Hotel Hacienda del Viejo, where comfort meets convenience. Book now for a memorable stay.

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.2
Based on 26 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 6.65
Value for Money: 6.61
Food and Beverage: 5.16
Overall Experience: 7.63
J
Juana Aurora
10
Pros:

La habitacion muy limpia, personal accesible y muy centrico

2025-10-05 via Nuitee
S
Sigifredo
6
Pros:

La atención es muy buena pero los cuartos son muy básico, el precio se me hace alto para lo que ofrecen en comparación con otros hoteles de la frontera

2025-09-22 via Nuitee
I
Israel
10
Pros:

.

2025-09-09 via Nuitee
O
Onorio
8
Nice place in the city to rest.
Pros:

Nice, affordable, and homely place to stay. The place is secure and comfortable. Staff is very welcoming and ready to assist. But no coffee available to relax and enjoy the attractive outdoors.

2025-08-14 via Nuitee
T
Tere
6
Pros:

El hotel me hizo un cobro de persona extra, a pesar de que no era necesario, cuando les pedí que me explicaran el porque, me dijeron que como reservé por internet no se hacían responsables de cobros extras.

2025-07-22 via Nuitee
J
Juan family
2
Pros:

I didn’t get refund for the day I didn’t stay i left one day early but didn’t get money back for the extra day I didn’t stayed

2025-06-18 via Nuitee
M
Mayra Vanesa family_with_children
8
Pros:

Es un lugar muy tranquilo y agradable :)

2025-03-20 via Nuitee
A
Alejandro
8
Pros:

El aire acondicionado tiene una tuberia que pasa por encima de la taza del baño y gotea.

La habitación tiene mal olor.

2024-09-25 via Nuitee
E
elkin partner
10
Pros:

Es buena

2024-08-06 via Nuitee
Y
Yulia
10
Pros:

Good

2024-06-06 via Nuitee
M
Marysol family
8
Pros:

First time staying at this location, if you have children this hotel is it. Everyone at the property was very nice, great customer service. Clean Hotel, staff on the property 24/7. The hotel is at an easy accessible location that is close to everything.

2024-05-13 via Nuitee
L
Luz del carmen
6
Pros:

Fue una suite la que renté y el sofá pareciera que lo recogieron en el basurero, el baño en el área de regadera había cucarachas y poca privacidad

2024-04-08 via Nuitee
I
Iris family
10
Pros:

Realmente a mis papas le a gustado su estancia en este hotel muy bien hubicado, sus cuartos estan muy limpios, el personal muy amable y siempre ayudante con el servicio

2024-03-05 via Nuitee
A
Alma Patricia
2
Pros:

Al llegar no tenían las reservaciones listas, me entregaron otras habitaciones a las que yo habla reservado

2024-02-19 via Nuitee
G
Genrry family
10
Pros:

Todo el servicio en general muy bien organizado y muy bueno atención del personal de la instalación. Gracias por todo

2023-11-22 via Nuitee
M
Miguel family
8
Pros:

Near places to eat

2023-11-03 via Nuitee
A
Anali family
6
Pros:

If you don’t mind old hotels, this is the place for you, it was convenient for us, because we got a 2 single and 1 double bed for 4 people, besides is only 10 minutes from the US/MEX border, 10 minutes from the Bus Station, you have restaurants and convenient stores all around, walking distance. They advertise free WIFI but is doesn’t work, like I said it is an old hotel.

2023-10-29 via Nuitee
J
juan carlos family_with_children
6
Pros:

Ningunas solo el clima que no lo puede manejar uno estaba demasiado frio

2023-10-22 via Nuitee
E
Esau family_with_children
2
Pros:

This place sucks, it’s terrible. The staff is horrible, they act like you work there. There were no bed sheets on the beds. The lady comes 30 minutes later and just hands them to me, as if I work there. One container of “soap” is the soap, shampoo, conditioner, lotion, toothpaste, lol. This place is a joke. I would rather sleep on the street next time. It’s probably more sanitized and softer than that rock they call a “bed”.
Este lugar es una basura. Sin duda, es el PEOR, “hotel” donde me eh hospedado. Prefiero dormir el la calle que volver a quedarme ahí. De segura la calle está más limpia, y más suave que esa piedra a la que le llaman “cama”.

2023-07-27 via Nuitee
D
Daisy
2
Pros:

Upon trying to check in I am told that there are no rooms available and that the reservation that si made is not valid because they where fully booked.

2022-09-04 via Nuitee