Share this hotel
Facilities
Property facilities
-
Proposal/romance packages available
-
Free beach club on site
-
Free WiFi
-
24-hour front desk
-
Garden
-
Luggage storage
-
Spa/wellness center
-
Airport shuttle (additional charge)
-
Concierge service
-
Wheelchair accessible
-
Picnic area
-
Spa/wellness center services
-
Bicycle rental
-
ATM/banking
-
Breakfast available (surcharge)
-
Multilingual staff
-
Smoke-free property
-
Tours/ticket assistance
-
Parking (limited spaces)
-
Ecotours on site
-
Scooter/moped rentals on site
-
Food and water bowls
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Relax and Indulge with massages and body treatments at Gramercy Tulum. Stay connected with complimentary WiFi, and benefit from concierge services and a picnic area. Dine at the restaurant, enjoy room service, or unwind at the bar/lounge.
Unwind in Style in one of the 48 uniquely decorated guestrooms, each featuring a private balcony or patio. Wake up to a cooked-to-order breakfast and stay connected with free WiFi. The hotel also offers a 24-hour front desk, multilingual staff, and luggage storage.
Explore Tulum from this prime location in Zona Hotelera, just steps from Tulum Beach and minutes away from attractions like Sian Ka'an Biosphere Reserve. Book your stay at Gramercy Tulum for an unforgettable beach getaway.
* Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* Only registered guests are allowed in the guestrooms.
* Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
* Contactless check-in and contactless check-out are available.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
-
General
Property is cleaned with disinfectant
-
General
Masks are available to guests
-
General
Individually-wrapped food options are available through room service
-
General
Reservation might be required for some facilities onsite
-
General
Professional property host/manager
Property policies
-
General
Property is cleaned with disinfectant
-
General
Masks are available to guests
-
General
Individually-wrapped food options are available through room service
-
General
Reservation might be required for some facilities onsite
-
General
Professional property host/manager
-
General
Property follows sanitization practices of Ecolab (3rd party expert - Global)
-
General
Gap period enforced between guest stays - 24 hours
-
General
Guest accommodation is sealed after cleaning
-
General
Cashless transactions are available
-
General
Essential workers only - NO
-
General
Contactless check-in is available
-
General
No cribs (infant beds) available
-
General
No elevators
-
General
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
-
General
Shield between guests and staff in main contact areas
-
Pets
Service animals are exempt from fees/restrictions
-
General
Social distancing measures are in place
-
General
Staff wears personal protective equipment
-
General
Food service has been amended for enhanced safety
-
General
Gloves are available to guests
-
Pets
Pets allowed
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are allowed
-
General
Masks are compulsory at the property
-
General
Contactless check-out is available
-
General
LGBTQ friendly
-
General
Temperature checks are available to guests
-
General
Staff temperature checks are conducted regularly
-
General
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
-
General
Electrostatic spray is used for disinfection
-
General
Protective clothing is available to guests
-
General
Property confirms they are implementing guest safety measures
-
General
Contactless food service / room service is available
-
General
Individually-wrapped food options are available for breakfast
-
General
Individually-wrapped food options are available for lunch
-
General
Commonly-touched surfaces are cleaned with disinfectant
-
General
Guests are provided with free hand sanitizer
-
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
-
General
Property confirms they are implementing enhanced cleaning measures
-
General
Individually-wrapped food options are available
-
General
Individually-wrapped food options are available for dinner
Location
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
