Hotel da Baixa

Hotels
9.8 (2347 reviews)
Rua da Prata 231 , Lisbon , pt

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Exceptional housekeeping
Cons:
Issues with front desk communication
Access challenges

Categories

Cleanliness
9.84
Housekeeping team is exceptional; rooms consistently made up perfectly.
Service
9.99
Staff were consistently courteous, professional, and helpful.
Location
9.85
Fabulous location in a central area; however, access issues on pedestrian-only streets.
Room Quality
9.3
Rooms are generally good, though compact for some.
Amenities
9.83
Complimentary beverages available, but failure to inform about them affected experience.
Value for Money
9.79
Affordable considering the location and service, but not without issues.
Food and Beverage
9.84
No specific mentions in reviews but bar is cozy and a nice amenity.
Overall Experience
9.99
Mixed feelings due to service and communication issues, but overall still positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Luxurious Accommodation
Experience elegance and comfort in our double, twin, family rooms, and suites. Enjoy top-notch amenities like 4K TVs, Nespresso machines, and Bluetooth sound systems.

Culinary Delights
Indulge in a diverse culinary experience with our daily buffet breakfast offering vegetarian and gluten-free options. Our restaurant serves international and Portuguese dishes in a cozy atmosphere.

Prime Location
Conveniently situated in Lisbon's historic downtown, our hotel is a stone's throw away from Rossio Square and the Santa Justa Lift. Explore the vibrant neighborhood filled with restaurants, bakeries, and shops within walking distance.

Book now for an unforgettable stay at Hotel da Baixa and immerse yourself in the charm of Lisbon!

Important information:

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 2347 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
• extended_group • it
10
2026-04-07 • via Nuitee
V
Victoria • couple • gb
10
2026-04-07 • via Nuitee
A
Alan • couple • us
10
Excellent hotel, would recommend to anyone wanting a very nice stay in a great location
Pros:

Great location...easy walking to most old city sites; breakfast was very good; room was clean and comfortable

2026-04-05 • via Nuitee
M
MEHMET • solo_traveller • tr
7
2026-04-04 • via Nuitee
J
Jon • couple • gb
10
Beautiful centrally located friendly hotel
Pros:

What a great find was this hotel. Perfectly located, really nicely decorated, comfortable and attractive rooms, friendly staff.

2026-04-04 • via Nuitee
A
Alfred • couple • de
9
2026-04-04 • via Nuitee
T
Tony • solo_traveller • ie
10
Very comfortable at centre of everything
Pros:

Clean modern great location

2026-04-03 • via Nuitee
P
Peter • couple • nl
8
Great stay
Pros:

Very well located in the centre.

Cons:

Had a very small room but still ok.

2026-04-03 • via Nuitee
D
Dianne • solo_traveller • us
10
I really would have loved to have had an iron in my room
Pros:

Location

Cons:

The property was fine

2026-04-02 • via Nuitee
M
michelle • couple • ae
10
Perfect in every way: beautiful hotel, unbeatable location, and the kindest, most helpful staff.
Pros:

Such a fantastic stay at Hotel da Baixa. Perfect central location, a gorgeous and immaculately clean hotel, and truly exceptional staff who go out of their way to help. Would 100% recommend.

Cons:

Nothing

2026-04-01 • via Nuitee
T
Tracey • extended_group • au
10
2026-04-01 • via Nuitee
R
Rana • family_with_children • us
9
2026-03-30 • via Nuitee
E
Esra • family_with_children • tr
8
2026-03-29 • via Nuitee
T
Tracey • extended_group • au
10
2026-03-29 • via Nuitee
S
Sarah • couple • us
10
We loved this hotel and area of town & would hope to return in the future!
Pros:

Excellent location, helpful staff, great inclusions such as the complimentary walking tour and tram ticket purchase. Room was spacious and very comfortable!

Cons:

NA

2026-03-29 • via Nuitee
B
Boris • solo_traveller • il
10
2026-03-28 • via Nuitee
D
David • couple • gb
9
Pros:

Hotel was well located for sightseeing in Lisbon. Good sized room with the best shower!!

Cons:

Can't think of anything in particular...breakfast not included but plenty of places to eat nearby.

2026-03-28 • via Nuitee
U
Umut • couple • tr
8
Pros:

Location- food

Cons:

No gym

2026-03-26 • via Nuitee
R
Rupen • family_with_children • us
9
2026-03-26 • via Nuitee
M
Michele • couple • it
9
Pros:

Posizione e pulizia

Cons:

Colazione essenziale

2026-03-23 • via Nuitee