Hotel da Baixa

Мы остались с хорошими впечатлениями от проживания в Hotel da Baixa в Лиссабоне и готовы рекомендовать его тем, кто ценит комфорт и идеальное расположение.
Местоположение отеля просто превосходное! Он находится прямо в самом сердце Лиссабона, буквально в нескольких шагах от всех основных достопримечательностей. Набережная, атмосферные улочки, лучшие музеи и исторические места — все это оказалось в пешей доступности, что сделало наше знакомство с городом максимально удобным и приятным.
Номер был чистым и аккуратным, а Wi-Fi работал стабильно и без нареканий на протяжении всего пребывания.
Сотрудники отеля всегда были готовы помочь, ответить на любые вопросы и сделать наше пребывание максимально комфортным. Их внимательность и отзывчивость заслуживают высокой оценки.
В целом, Hotel da Baixa в Лиссабоне — это удачный выбор для тех, кто ищет удобный вариант проживания в центре. В следующую поездку, вероятно, мы рассмотрим другие варианты размещения, чтобы найти более подходящее для нашей семьи.

Perfecta ubicación en la zona baixa para ir a cualquier sitio andando y segura de noche. (Mucho ambiente). Habitación muy limpia, muy buena conservación y mantenimiento y súper acogedora. Tiene secador y planchas de pelo. Vistas a la calle, buena insonorización, solo se oía un poco el tranvía y era hasta simpático. Desayuno buffet correcto y rico y todo el personal super amable, educados y pendiente. Parkings públicos para el coche cercanos (plaza da figueira y restauradores)

L’accueil est très chaleureux, l’hôtel est très propre et l’emplacement est vraiment très proche de tout, le maître d’hôtel est très serviable et très accueillant et très professionnel.
Un séjour très agréable, je reviendrai sans hésitation.

Location - very local. Breakfast is ok.

Pedro Falcao was absolutely superb. His walking tour was fabulous. Great knowledge of the history of Lisbon. Very helpful during our stay. The staff was very friendly and helpful. Would highly recommend the Biaxa hotel.

Felt very welcomed and experienced excellent customer service. Breakfast was delicious and they went above and beyond to celebrate my mom’s birthday at breakfast with cake and champagne. Couldn’t have been more satisfied and would highly recommend this hotel to anyone.

Love the location - it’s central to walk around and explore but … just be careful not to go eat at any of the restaurants on the streets where they have menus with pictures.

Our walking tour with Pedro ended up taking close to 3 hours… because he so generously went into so many stories and history and insights. Priceless!

Love the fact that the hotel provides small benefits - complimentary coffee, sparkling wine and snacks. It’s the small little things that counts.

Heart of the downtown,staff was helpful

Excellent hotel & service - would highly recommend

Reception staff were exceptional, especially (A) Luis, I think he was a manager, so thoughtful and helpful. Really enjoyed their suggestions for restaurants etc. Rooms were spacious and I loved the refreshments downstairs. The walking tour with Pedro was a great addition. Highly recommend. Area was phenomenal.

This hotel certainly deserves its #1 rating on TripAdvisor. The location is excellent but without the guidance of Pedro Falcao (Guest Services Manager) and all the excellent front desk, restaurant and bar staff, it could be a little overwhelming. This hotel is right in the heart of the action, with tourist-trap restaurants and shops everywhere.
The first day that we arrived, we explored on our own and were underwhelmed with everything, but we woke up the next morning with a positive attitude and a desire to continue our trip with a clean slate. After an excellent breakfast at the hotel, we signed up for the free, guided Walking Tour led by Pedro. While Pedro indicated that he wasn't a tour guide, he created the 1 1/2-hour tour as a service to all guests so they could learn about Lisbon's history and the various points of interest he included.
Pedro was very interactive with all members of my family and we all appreciated the depth of knowledge he had on so many diverse topics relating to Portugal. Two and a half hours after our tour started, we all sat in the bar for a glass of wine and a shot of Licor de Ginja. I was literally stunned by what I had just experienced. This free tour turned my entire family from underwhelmed by Lisbon to excited to continue exploring the city and its surrounding sites.
Over the next few days, we had multiple positive experiences with so many other staff members who were dedicated to making our stay memorable. I can literally think of at least ten times when staff exceeded my expectations. Also, Pedro was constantly proactively checking in to see how he could help us in any way, whether it was arranging a tour to Sintra and Cascais or helping us get tickets to the Benfica football match.
This is a special hotel full of special people. They have raised the standards of exceptional customer service. When in Lisbon again, I will definitely return to Hotel da Baixa.

Lovely 5 star boutique hotel. Good location within walking distance to most places of interest . Go on the complimentary walking tour with Pedro, he is a wealth of knowledge and proud of his city. Would stay here again. Use uber to get to hotel from the sea port, the taxi driver will charge you extra for carrying and transporting your luggage!!! Also with advance notice the kitchen will pack you a breakfast box if you have an early flight to catch. This is a gem of a hotel!!!

bella e centrale

The hotel was perfect—very comfortable with all the amenities you could think of, warm and friendly staff, great location in the heart of Lisbon. We especially enjoyed our complimentary walking tour with Pedro Falcao, guest services manager. The tour was the perfect way to start our vacation in Lisbon. Great value for the money spent.

Location was excellent for exploring the city, parking was effortless even without onsite parking the valet service was incredible they even took our bags all the way to hotel from the local parking spot, rooms were very spacious and comfortable, complimentary snacks and drinks.