Hotel da Baixa

Hotel was amazing. Very nice and comfortable

The breakfast was convenient and offered a lot of variety. The location was central and worked well for siteseeing. There were a lot of activities and restaurants in the area around the hotel. It wasn't too far to taxi stand when arriving to and leaving from hotel with luggage as road in front of hotel was closed to most vehicles.

Great location . exceptional welcome . Very high quality hotel

El hotel esta muy bien ubicado y las habitaciones tienen un excelente tamaño, con baños muy espaciosos

Location , room, bathroom, cleanliness

Wonderful location, easy to walk everywhere - from sightseeing to shopping to restaurants. Entertainment in lounge area was outstanding; Marianna is a gifted and engaging singer and her accompanist on the percussion was excellent.

Elinor at the front desk was particularly helpful in engaging staff help for a locked luggage issue and provided excellent dining recommendations.

La habitacion y el baño tienen un excelente tamaño y muy comodos.
La ubicacion del hotel excelente, aunque lo unico negativo es que ciertos taxis no podian ingresar para dejarnos en la puerta del hotel

The staff, location and amenities were all wonderful. Best was the staff - all so cheerful and helpful and proactive. Really appreciated all their quick support! Location is great but it's important to note that only their own registered cars can go to their front door as it's a bike & tram lane only, but the uber or taxi can drop you off one side block over or you can go up to the Place do Figueroa to hail one. Breakfast was simple but covered what you want with an omelet station.

Todo: instalaciones, limpieza, amabilidad del personal, ubicación.

Ubicación, limpieza el desayuno es excepcional y tiene aire acondicionado

Everything about the hotel was wonderful. The location was great, the staff were excellent, and the housekeeping team was extremely professional.

The only issue we faced was that Uber couldn’t pick us up directly from the hotel entrance. Since we were traveling with children and several suitcases, it was quite inconvenient. We had to walk across to the street opposite the hotel to get an Uber.

Another thing to mention is that we booked two different room types. We knew that one room was larger than the other, but I would recommend that anyone traveling with luggage choose the larger room instead of the 15-square-meter room. The 15 m² room is very small and can feel cramped, especially if you have suitcases.

Most enjoyable 2 hour tour of the city. Pedro knowledgeable of Lisbon history.

We had the best stay at Hotel Da Baixa!! From the moment we arrived we felt so welcome. We initially parked a few blocks away and Alfonso helped us bring in all of our luggage. The next day we were greeted for breakfast by Pedro who accommodated our baby so well! We were lucky enough to go on the complimentary walking tour with Pedro which was outstanding!! So insightful with the history of Lisbon. Pedro even made reservations for us at a wonderful restaurant that night and had many recommendations for the duration of our stay. He made us feel like family. As far as the hotel goes, the room is very comfortable. The breakfast is delicious. The hotel is centrally located and easy to walk places. Great stay for families especially with young kids - they had a crib ready for us to use upon arrival. I cannot say enough good things about this hotel and if we are able to return to Lisbon we will be staying here again!!

We stayed at Hotel da Baixa for 4 nights and would absolutely stay here again. It’s a smaller boutique hotel, and from the moment we arrived we felt genuinely welcomed.

A few things that really stood out…

* We had requested a 1 pm early check-in, but when we arrived around 11 am our room was already ready. After an overnight flight, that was amazing.
* Waiting in our room was a bottle of champagne and Pastéis de Nata. Such a thoughtful welcome to Portugal!
* A huge thank you to Carol for leading the hotel’s complimentary walking tour. We were actually running late because our driver was delayed, but he called the hotel and they waited for us. We were so grateful! The tour was the perfect way to get oriented on our first morning and even ended with a drink back at the hotel bar. Carol’s insider tips (especially how to get to São Jorge Castle using the elevators instead of climbing the giant hill) ended up saving us a ton of time during our stay.
* We booked the Premium City View room and it was perfect for our family of 3.
* The AC was outstanding. We happened to be in Lisbon during the heat wave, and every afternoon we were so happy to come back to a cool room. Between the AC and the blackout curtains, we all slept really well.
* Great shower too…excellent water pressure and plenty of hot water every day.
* Fresh bottled water kept getting replenished throughout our stay. It was one of those little touches that meant a lot when it was so hot outside.
* Breakfast was excellent every morning. Fresh fruit, made-to-order omelets, pastries, great coffee…we never left hungry.
* The location couldn’t be better. We walked almost everywhere. Even though you’re right in the middle of the city, the hotel sits on a pedestrian street, so it’s much quieter than you’d expect. Mostly people walking by and the occasional historic tram.

The only minor thing I’d mention is that the pull-out sofa mattress is probably due for an update, although our daughter still slept well.

Thanks again to Carol and everyone at Hotel da Baixa for helping make our first trip to Portugal so memorable. We hope to be back!

Ampla e funcional.