Hotel da Baixa

Hotels
9.8 (2420 reviews)
Rua da Prata 231 , Lisbon , pt

Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Exceptional housekeeping
Cons:
Issues with front desk communication
Access challenges

Categories

Cleanliness
9.84
Housekeeping team is exceptional; rooms consistently made up perfectly.
Service
9.99
Staff were consistently courteous, professional, and helpful.
Location
9.85
Fabulous location in a central area; however, access issues on pedestrian-only streets.
Room Quality
9.3
Rooms are generally good, though compact for some.
Amenities
9.83
Complimentary beverages available, but failure to inform about them affected experience.
Value for Money
9.79
Affordable considering the location and service, but not without issues.
Food and Beverage
9.84
No specific mentions in reviews but bar is cozy and a nice amenity.
Overall Experience
9.99
Mixed feelings due to service and communication issues, but overall still positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Luxurious Accommodation
Experience elegance and comfort in our double, twin, family rooms, and suites. Enjoy top-notch amenities like 4K TVs, Nespresso machines, and Bluetooth sound systems.

Culinary Delights
Indulge in a diverse culinary experience with our daily buffet breakfast offering vegetarian and gluten-free options. Our restaurant serves international and Portuguese dishes in a cozy atmosphere.

Prime Location
Conveniently situated in Lisbon's historic downtown, our hotel is a stone's throw away from Rossio Square and the Santa Justa Lift. Explore the vibrant neighborhood filled with restaurants, bakeries, and shops within walking distance.

Book now for an unforgettable stay at Hotel da Baixa and immerse yourself in the charm of Lisbon!

Important information:

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 2420 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
B
Bruno couple it
8
Nrl complesso ok
Pros:

Posizione ottima
bagno grande però mancavano gli.appendini per asciugamani o altro
Non si sapeva dove mettere le proprie cose

Cons:

Colazione insufficiente perche mancante di frutta secca prugne biscotti fette biscottate

2026-05-16 via Nuitee
T
Tali couple il
8
2026-05-16 via Nuitee
O
Omer couple tr
10
Great location
Pros:

andrea at the reception was so helpful and kind. she made our stay better. she helped us with our printing needs kindly. thank you very much

2026-05-15 via Nuitee
O
Omer solo_traveller tr
10
Nice location
Pros:

andrea at the reception was so helpful and kind. she made our stay better. she helped us with our printing needs kindly. thank you very much

2026-05-15 via Nuitee
Y
Yunior couple us
10
2026-05-15 via Nuitee
M
Mauro couple ch
10
2026-05-13 via Nuitee
U
Umut couple tr
9
Tekrar geldigimde baska bir otel secenegine bakmam sanırım hersey harıkaydı
Pros:

Tesisin konumu inanılmaz bir noktada,gün icinde otelimize ugrayabildigimiz cok merkezi bir noktadaydı…calısanlar harıkaydı,oda tertemizdi ve büyüklüğü de yeterliydi

Cons:

Odamız otelin ışıklıgına bakıyordu haliyle cok karanlıktı ancak bu benım secimimdi,ısık almayan odaları daha uygun fiyata satıyorlardı,bu nedenle almıstım…eger sadece yatmadan yatmaya oteli kullanacaksanız bence bu uygun fiyat odslar f/p acısından uygun,

2026-05-13 via Nuitee
G
gregory couple us
10
Ideal in every way
Pros:

Location, good vibe, large room

2026-05-11 via Nuitee
M
Marc couple gb
10
2026-05-10 via Nuitee
J
Jitendra couple in
10
2026-05-07 via Nuitee
J
Jérôme solo_traveller nl
10
Pros:

Goede locatie goedontbijt vriendelijk personeel en alles was gewoon netjes een schoon.
Serviço muito bom, todos muito educados.
Quarto lindo, boa localização
Café da manhã delicioso.

2026-05-07 via Nuitee
J
Jitendra couple in
10
Would surely go back and stay next time I visit Lisbon
Pros:

All good

Cons:

All good

2026-05-07 via Nuitee
N
netta couple nl
8
2026-05-07 via Nuitee
J
Jorge couple cl
9
2026-05-05 via Nuitee
S
Sanders couple gb
10
Great city break. Perfect location to explore the city.
Pros:

Great location, very helpful staff

2026-05-05 via Nuitee
E
Ekaterina family_with_children cz
10
2026-05-05 via Nuitee
V
Vincenzo couple it
10
Molto piacevole ci tornerei volentieri
Pros:

La struttura è molto piacevole pulita e arredata con gusto , bei colori per arredamento bella la sala colazione e molto piacevole la zona ristorante molto bella la zona bar ottima la posizione e lo staff super cortese e disponibile

Cons:

La camera un po piccola e poca possibilità di aprire le finestre per arieggiare

2026-05-04 via Nuitee
W
Wale solo_traveller gb
9
Good place
Pros:

Good

2026-05-01 via Nuitee
R
Rania couple ae
10
Nice, cozy and clean
Pros:

Welcoming staff, the lounge, comfortable rooms and cleanliness. Loved the smell of their lotion!

Cons:

The pillows. The pillows were not comfortable at all, and the breakfast buffet doesn’t have variety and the coffee is disappointing.

2026-04-28 via Nuitee
E
Emmanuel couple fr
9
2026-04-28 via Nuitee