Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Exceptional housekeeping
Cons:
Issues with front desk communication
Access challenges

Categories

Cleanliness
9.84
Housekeeping team is exceptional; rooms consistently made up perfectly.
Service
9.99
Staff were consistently courteous, professional, and helpful.
Location
9.85
Fabulous location in a central area; however, access issues on pedestrian-only streets.
Room Quality
9.3
Rooms are generally good, though compact for some.
Amenities
9.83
Complimentary beverages available, but failure to inform about them affected experience.
Value for Money
9.79
Affordable considering the location and service, but not without issues.
Food and Beverage
9.84
No specific mentions in reviews but bar is cozy and a nice amenity.
Overall Experience
9.99
Mixed feelings due to service and communication issues, but overall still positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Luxurious Accommodation
Experience elegance and comfort in our double, twin, family rooms, and suites. Enjoy top-notch amenities like 4K TVs, Nespresso machines, and Bluetooth sound systems.

Culinary Delights
Indulge in a diverse culinary experience with our daily buffet breakfast offering vegetarian and gluten-free options. Our restaurant serves international and Portuguese dishes in a cozy atmosphere.

Prime Location
Conveniently situated in Lisbon's historic downtown, our hotel is a stone's throw away from Rossio Square and the Santa Justa Lift. Explore the vibrant neighborhood filled with restaurants, bakeries, and shops within walking distance.

Book now for an unforgettable stay at Hotel da Baixa and immerse yourself in the charm of Lisbon!

Important information:

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.8
Based on 2565 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
P
Prunelle • couple • fr
7
Accueil froid mais hôtel sympa et petites attentions appréciables tel que des boissons incluses dans la chambre.
Pros:

Bel établissement bien situé

Cons:

Lit pas très confortable et petit, la vue sans intérêt, l’accès à la douche et la porte de la salle de bain qui ne fermait pas.

2026-09-19 • via Nuitee
S
Siriki • solo_traveller • ci
9
Pros:

A quelques détails près tout était parfait

Cons:

Juste l'impatience du personnel pour quelques minutes de retard pour le check out. Un comportement en décalage avec la qualité de l'hôtel.

2026-09-19 • via Nuitee
B
Brian • couple • us
10
2026-09-16 • via Nuitee
F
Francois • couple • fr
10
Pros:

Un endroit parfait pour être au centre de Lisbonne

2026-09-14 • via Nuitee
B
Buydens • couple • pt
8
Goed hotel maar verwacht niet dat ze "de extra mile gaan "
Pros:

Goed gerund hotel . Airco en mogelijkheid om koffie te maken op de kamer . Redelijk vriendelijk en efficient personeel . Alles was netjes.

Cons:

Kleine kamer op 5de verdiep . Ontbijt was niet in de prijs inbegrepen voor een klant die er ook enkele dagen ervoor logeerde . Er is duidelijk geen mogelijkheid of geen enthoesiasme voor het personeel om iets extra te doen voor een terugkerende klant . Indien je een voordelige prijs krijgt dan is alles ook minimaal , wat begrijpelijk zou zijn indien het hotel volledig volgeboekt is . Dit was duidelijk niet het geval , er werd niet getracht om iets extra te doen .

2026-09-13 • via Nuitee
G
Greig • couple • gb
10
2026-09-13 • via Nuitee
A
Alexandra • couple • us
9
Great location and very clean!
Pros:

Overall great boutique hotel with no amenities, close to everything, clean and very quiet.

Cons:

Breakfast was terrible. Small elevators.

2026-09-11 • via Nuitee
A
Alberto • solo_traveller • pt
10
2026-09-11 • via Nuitee
D
Damon • solo_traveller • us
10
2026-09-10 • via Nuitee
A
AMAL • family_with_children • ma
10
Magnifique
Pros:

L’accueil est très chaleureux, l’hôtel est très propre et l’emplacement est vraiment très proche de tout, le personnel de l’hôtel est très serviable et très accueillant et très professionnel.
Un séjour très agréable, je reviendrai sans hésitation.

2026-09-10 • via Nuitee
M
Martin • family_with_children • fr
10
Séjour parfait
Pros:

Cet hôtel est à recommander à tout point de vue .

2026-09-08 • via Nuitee
P
Peter • couple • be
8
Goede keuze
Pros:

De ligging

Cons:

Alles was goed

2026-09-07 • via Nuitee
Y
Yanna • couple • do
8
2026-09-05 • via Nuitee
J
Joginder Pal • couple • in
10
Pros:

Location
staff attitude
Facilities like water

2026-09-05 • via Nuitee
M
Magali • solo_traveller • ch
9
Pros:

Emplacement on ne peut plus central. Check in ultra rapide pour une expérience fluide. Tout est beau, tout est propre et les nombreuses petites attentions très appréciées: bouteille d'eau, bière et soft drink offert en chambre, mini pasteis de nata, machine à café avec capsules fournies chaque jour , chaussons et peignoir, lisseur à cheveux en plus du sèche-cheveux.
Je recommande sans hésitation.

Cons:

Rien

2026-09-03 • via Nuitee
L
Lisa • couple • ca
9
2026-09-03 • via Nuitee
Антон • solo_traveller • ua
10
2026-09-02 • via Nuitee
D
Deborah • couple • au
10
Perfect
Pros:

Absolutely perfect… probably best hotel I’ve ever stayed at. Every attention to detail was ticked.

2026-09-02 • via Nuitee
C
Charlie • couple • gb
10
Would book again in a heartbeat - perfect hotel and stay
Pros:

Beautiful rooms and interior, great location, views, everything. Love the details, incredible shower, large and comfy bed you don’t want to leave and great customer service

Cons:

Absolutely nothing - perfect stay

2026-08-31 • via Nuitee
D
Dana • family_with_children • il
8
תודה על האירוח
Pros:

המיקום נוח ומדויק
החדר עצמו היה נעים ונקי
הצוות בארוחת בוקר היה חייכני ונחמד

Cons:

המיטה לא נוחה ( מרגיש שהרבה אנשים כבר ישנו עליה קודם והמזרון שקוע)
הצוות בקבלה מקפיד להחמיץ פנים

2026-08-31 • via Nuitee