Holiday Inn Express & Suites Hammond by IHG

Hotels
•
Holiday Inn Express
7.8 (618 reviews)
2918 Carlson Drive , Hammond , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty linens
Unclean rooms

Categories

Cleanliness
6.2
Several reviews mentioned dirty rooms and linens.
Service
9.2
Some employees were reported as friendly and helpful; however, service issues were noted.
Location
8.7
The location received positive comments.
Room Quality
6.7
Issues such as dirty sheets and unclean rooms were highlighted.
Amenities
7.2
Some amenities were lacking and poorly maintained.
Value for Money
7.7
Mixed feelings about whether the stay justified the cost.
Food and Beverage
8.2
Breakfast was praised, but service and cleanliness were concerns.
Overall Experience
8.5
Overall impression mixed; some positive experiences but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:21

Property Description

Convenient Location
Located in Hammond, just 30 km from the Museum of Science and Industry - Chicago, Holiday Inn Express & Suites Hammond, an IHG Hotel offers a comfortable stay with easy access to nearby attractions.

Modern Amenities
This 3-star hotel provides air-conditioned rooms with free WiFi, a 24-hour front desk, business center, flat-screen TVs, and cozy bed linens - ensuring a relaxing and convenient experience for guests.

Relaxation and Dining
Guests can unwind in the indoor pool or start their day with a delicious buffet or American breakfast. With its non-smoking policy and proximity to key landmarks like Adler Planetarium & Astronomy Museum, this hotel is the perfect choice for both leisure and business travelers. Book your stay at Holiday Inn Express & Suites Hammond now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 618 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.5
A
Antonio • couple • us
10
2026-03-31 • via Nuitee
E
Emily • family_with_children • us
8
Cons:

They charged me for something no one can explain and have yet to refund that charge

2026-03-29 • via Nuitee
P
Paula • family_with_children • us
6
My stay was ok. I did except more. I was paying for the dryer and my clothes was not dried. I had to hang my clothes up
Pros:

The staff members

Cons:

The room had a wet smell when entering. The pool water was an ice box. Hotel laundry dryer was not working. The breakfast was out of food for the first hour.

2026-03-27 • via Nuitee
M
Mark • couple • us
6
Cons:

Outlets by bed did not work

2026-03-26 • via Nuitee
M
Michael • couple • us
5
Pros:

Room 136*
*no hot water from sink or shower.
*Unable to look out the window, the curtain was broke. Maintenance came down and looked at it.

2026-03-22 • via Nuitee
S
Sakeenah • couple • us
10
2026-03-19 • via Nuitee
C
Capri • solo_traveller • us
7
2026-03-17 • via Nuitee
O
owens • family_with_children • us
10
I was greeted and treated with respect. I love it there each time I go into town I will stay.
Pros:

Very friendly and respectful staff

2026-03-15 • via Nuitee
G
Geena • solo_traveller • us
8
2026-03-14 • via Nuitee
J
Jacquelyn • family_with_children • us
10
2026-03-09 • via Nuitee
O
Oneisha • family_with_children • us
10
2026-03-09 • via Nuitee
J
Jacquelyn • family_with_children • us
10
2026-03-09 • via Nuitee
L
Lepolian • couple • us
7
2026-03-08 • via Nuitee
S
Sandra • solo_traveller • us
9
Comfortable, clean and great value
Pros:

Clean and comfortable located right off highway

Cons:

Nothing

2026-03-02 • via Nuitee
C
Carrie • family_with_children • us
1
Dirty
Pros:

Staff was friendly

Cons:

Trash..in hallways and in stairwheels.

2026-03-01 • via Nuitee
A
Ashley • couple • us
10
2026-02-27 • via Nuitee
M
Mariangely • couple • us
10
2026-02-22 • via Nuitee
G
Gunnell • couple • us
10
2026-02-13 • via Nuitee
R
Rondall G • couple • us
9
2026-01-26 • via Nuitee
M
Merri • solo_traveller • us
5
I don't believe I'll be returning.
Pros:

The area.

Cons:

The covers was dirty. The towels was dirty. They never took the used towels, they just left them on the floor. It was a loud noise coming from the bathroom. I just closed the door at night.

2026-01-20 • via Nuitee