Holiday Inn Express & Suites Hammond by IHG

Hotels
•
Holiday Inn Express
7.8 (682 reviews)
2918 Carlson Drive , Hammond , US
+1 219-844-5077

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty linens
Unclean rooms

Categories

Cleanliness
6.2
Several reviews mentioned dirty rooms and linens.
Service
9.2
Some employees were reported as friendly and helpful; however, service issues were noted.
Location
8.7
The location received positive comments.
Room Quality
6.7
Issues such as dirty sheets and unclean rooms were highlighted.
Amenities
7.2
Some amenities were lacking and poorly maintained.
Value for Money
7.7
Mixed feelings about whether the stay justified the cost.
Food and Beverage
8.2
Breakfast was praised, but service and cleanliness were concerns.
Overall Experience
8.5
Overall impression mixed; some positive experiences but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:21

Property Description

Convenient Location
Located in Hammond, just 30 km from the Museum of Science and Industry - Chicago, Holiday Inn Express & Suites Hammond, an IHG Hotel offers a comfortable stay with easy access to nearby attractions.

Modern Amenities
This 3-star hotel provides air-conditioned rooms with free WiFi, a 24-hour front desk, business center, flat-screen TVs, and cozy bed linens - ensuring a relaxing and convenient experience for guests.

Relaxation and Dining
Guests can unwind in the indoor pool or start their day with a delicious buffet or American breakfast. With its non-smoking policy and proximity to key landmarks like Adler Planetarium & Astronomy Museum, this hotel is the perfect choice for both leisure and business travelers. Book your stay at Holiday Inn Express & Suites Hammond now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 682 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.5
R
Rosalyn • family_with_children • us
6
It could’ve been better
Pros:

Nice staff and facility

Cons:

The pool has a sign that’s say 8AM - 10PM But when checking in I asked concierge what time it open they said 10AM. The day of check out we tried to go swimming before check out at 11AM we go to the pool at 10AM an an employee inform us that the pool had just been serviced and we couldn’t us it until 1030 which was very unfortunate for my kids because check out was at 11am. I recommended having service done to the pool before the opening 10AM so we can enjoy the amenities

2026-10-27 • via Nuitee
A
annette • couple • us
10
It was a wonderful place to stay I wish we could’ve stayed longer
Pros:

The cleanliness, quality,location, breakfast, and staff especially Elijah.

Cons:

Nothing

2026-10-27 • via Nuitee
J
Jacob • extended_group • us
10
Pros:

Everything it was clean staff friendly breakfast was awesome

Cons:

N/a

2026-10-25 • via Nuitee
U
Ubaldo • couple • us
10
Great weekend
Pros:

Everything was really good and clean

Cons:

Nothing

2026-10-24 • via Nuitee
D
Dawn • couple • us
8
2026-10-17 • via Nuitee
S
Salve • couple • us
4
Cons:

The smell of Marijuana from the hallway went into our room, and it was so strong! Also, the hallway from the swimming area to the lobby was always wet! A fall hazard to everybody.

2026-10-15 • via Nuitee
K
Kaleigh • family_with_children • us
10
Fun, we explored the oxbow park
Pros:

Easy to find everything, and the stuff is so nice!

Cons:

Nothing really

2026-10-09 • via Nuitee
A
Ahleseah • family_with_children • us
10
Pros:

Location

Cons:

Na

2026-10-08 • via Nuitee
D
Doug • couple • us
6
Pros:

Staff were excellent!

Cons:

AC unit and TV in our room didn't function properly. Otherwise I would have given this properly a 9 or 10.

2026-09-17 • via Nuitee
T
Tytiana • couple • us
9
Everything was amazing besides the breakfast. But my stay was lovely.
2026-09-14 • via Nuitee
S
SIKEADE • solo_traveller • ng
10
Awesome staffs
Pros:

Services

Cons:

Nothing

2026-09-13 • via Nuitee
X
Xiaoping • solo_traveller • ca
8
Pros:

Clean and good breakfast

2026-09-12 • via Nuitee
S
SamuelyVale • solo_traveller • us
3
Pros:

Didn't get the service that we paid for, didn't get breakfast, I paid for standard rooms, they gave us handicap rooms.
Not staying again in this hotel.

Cons:

The service

2026-09-08 • via Nuitee
D
Darnell • couple • us
10
2026-09-06 • via Nuitee
S
Sharla • couple • us
8
2026-09-04 • via Nuitee
E
Emma • solo_traveller • us
8
2026-08-30 • via Nuitee
K
Kyla • extended_group • us
10
2026-08-30 • via Nuitee
M
Mary • extended_group • us
8
2026-08-30 • via Nuitee
D
Delvin • solo_traveller • us
10
Pros:

Location

Cons:

Grossly overpriced

2026-08-25 • via Nuitee
J
Jaden • solo_traveller • us
10
Simple and effective
Pros:

Great location, wonderful staff, clean room with great water pressure in the bathroom so showers were excellent

2026-08-25 • via Nuitee