citizenM New York Bowery

Hotels
9 (4068 reviews)
189 Bowery , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited controls for room amenities

Categories

Cleanliness
8.46
Multiple reviews note that the rooms were clean, but some issues with the tablet controlling cleanliness were mentioned.
Service
9.43
Many reviews highlight friendly and accommodating staff.
Location
9.97
Numerous comments praise the great location near restaurants, subway, and major attractions.
Room Quality
8.42
There are mentions of small room sizes; some wished for better controls over room features.
Amenities
8.95
The review highlights nice amenities like the rooftop and modern decor.
Value for Money
8.41
Expected sizes for New York pricing, but mentioned some good value for the area's cleanliness and design.
Food and Beverage
8.96
General positive comments about breakfast and brunch options.
Overall Experience
9.43
Overall positive experiences with minor drawbacks discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

Modern and Convenient Stay in the Heart of Lower East Side

Innovative Room Controls and Entertainment: Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity, all complimentary.

Delicious Dining Options: Indulge in a buffet breakfast, grab a snack at the 24/7 canteenM, or sip on cocktails at the coffee-cum-cocktail bar. The open kitchen offers a variety of freshly prepared meals throughout the day.

Unique Amenities and Partnerships: Keep fit at the on-site fitness center and explore a curated selection of coffee table books from the MENDO bookshop. Enjoy easy access to nearby attractions like Brooklyn Bridge and One World Trade Center.

Ready to elevate your New York experience? Book your stay at citizenM New York Bowery now.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

9
Based on 4068 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
G
Guilherme • solo_traveller • br
6
Pros:

Limpeza e eficiência dos funcionários

Cons:

Quartos muito apertados e localização

2026-10-17 • via Nuitee
H
Hadar • family_with_children • il
9
2026-10-17 • via Nuitee
S
Sokol • solo_traveller • xk
10
2026-10-17 • via Nuitee
A
Akshatha • couple • us
10
Pros:

The rooms are small but don’t feel claustrophobic- they are bright and comfortable, and a great value for money

2026-10-16 • via Nuitee
M
Margaret • couple • us
1
We did not stay
Pros:

Worker was nice

Cons:

Terrible location , homeless on benches outside no luggage cart it was a food cart The rooms are terrible you would need to jump over each other to get out of bed Not enough outlets we had to move to a different hotel we have CPAP AMD they could not accommodate it and would not refund our money

2026-10-15 • via Nuitee
P
Philippe • solo_traveller • ca
9
2026-10-12 • via Nuitee
M
Marina • solo_traveller • br
5
Não vale o preço
Cons:

Sem água no quarto, sem chaleira ou cafeteira para preparar bebidas quentes. Cheio de tecnologias inúteis envolvendo controle de luzes coloridas sendo que nem usar o Netflix na televisão eu consegui (os streamings só funcionam através de compartilhamento pelo celular, não tem o aplicativo na TV, e o compartilhamento deu erro na minha TV). A área do hotel é bem próxima de muitas coisas legais no Soho, mas é uma região de NY que está bem degradada, muito lixo nas ruas, pessoas em situação de rua, a área parece perigosa pela noite.

2026-10-12 • via Nuitee
L
Liat • solo_traveller • il
8
2026-10-11 • via Nuitee
M
Marcela • couple • co
3
Decepcionante
Pros:

Las áreas sociales

Cons:

La ubicación, a pesar de estar cerca a soho y Nolita la calle horrible, llena de indigentes y al lado unos bares horribles

2026-10-10 • via Nuitee
Q
Queenie • solo_traveller • sg
6
2026-10-10 • via Nuitee
P
Piet • couple • nl
10
Big Sleep in the Big Apple
Pros:

Main reason for me to stay at CitizenM Bowery is the fact that this is the only hotel in the whole city that guaranteed will always give me a perfect, quiet, noisefree sleep, despite the busy location, even better than at home! Perfect insulation and construction. Great bed, friendly staff, unique location at the corner of Spring Street, and an amazing rooftop bar with great views.

Cons:

I don't mind so much, and personally I never had a bad experience, but right outside the hotel is a shelter for homeless, with people in obvious need often hanging around the area close to the entrance. This may give visitors an uncomfortable feeling. It would be great if CitizenM could initiate or contribute to some kind of project to help these people. I am happy to donate on every next visit.

2026-10-08 • via Nuitee
מאיה Maya • solo_traveller • il
9
Pros:

מלון מקסים! חדר קטן, אך מאורגן מצויין, שקט, מודרני עם נוף. המלון עצמו יפה עם בית קפה טוב ובר. יש בר מסעדה גם בקומה העליונה עם תצפית יפה. שירות נהדר מהצוות. המיקום קרוב לסוהו ולרחובות מעניינים להסתובב, קרוב לצ'ינה טאון וליטל איטלי ולאיסט וילג'. יש רכבת תחתית קרובה של כמה קווים מרכזיים.

Cons:

היינו זוג, כך שלא ממש הפריע, אך יש במשך היום וגם בלילה, חסרי בית באזור המלון. יכול להציק.

2026-10-07 • via Nuitee
P
Pat • couple • gb
10
The Hotel team made this lovely hotel into an outstanding place to stay.
Pros:

We loved everything about this hotel and the very friendly staff made it. The location of the hotel and the facilities were exceptional. We really enjoyed our days visiting many places and locations in New York and as the subway was so close by it was easy for us to get around. Would recommend this to everyone.

Cons:

We didn’t like that is was far far away from Scotland.
Nothing to say negatively about this hotel.

2026-09-19 • via Nuitee
L
LaShaunda • solo_traveller • us
10
Pros:

Location & View

Cons:

Small Room

2026-09-18 • via Nuitee
P
Papakento • solo_traveller • jp
8
2026-09-17 • via Nuitee
C
Cristine • family_with_children • us
3
Pay direct to the hotel to avoid losing your room!
Pros:

I have stayed at Citizen M locations previously so I knew what to expect going into my stay. The bed is not a walk around. It is surrounded on 3 wides so you have to crawl in which can be uncomfortable when you are not alone for your stay.

Cons:

I had called ahead to advise the hotel of a late arrival to avoid my room being canceled. I was told it was noted. When my daughter and I arrived to the hotel at 12:30am, we were advised that the hotel had been overbooked and that they were trying to find us a room at another hotel. We sat at the hotel for 3 hours. Ultimately (as suggested by another guest in the same situation) I called other Marriot properties myself and found a room. I do not blame the employees for this issue but rather the hotel policy. The only contingency plan in place is to call other properties randomly to see if they can fit you in. This is a ridiculous situation to put a guest in especially after a lng day of travel! I would not suggest this hotel for that reason.
Additionally, there are a lot of drug users passed out or sleeping in the court yard of the property. There was security so I did not feel unsafe but Marriot should try some type of intervention to help the community around them!

2026-09-17 • via Nuitee
J
Julyane • solo_traveller • gb
9
Good Experience
Pros:

The location is great, very close to the subway. The room is small, but it has everything you need, and it worked very well for me.
The bed was super comfortable, and there’s a small table in the room, so you can work from there if needed. I worked from the room for two days as I was working UK hours, and it was very convenient. The Wi-Fi was superb!
The breakfast has everything you need, with fresh items constantly being replenished.
Overall, if you’re travelling for a business trip, this is a very good choice.

2026-09-17 • via Nuitee
R
Raghda • couple • eg
8
Pros:

The staff were very helpful.

Cons:

The size of the rooms was really small.

2026-09-16 • via Nuitee
T
Tiago • extended_group • br
6
Não Ficaria mais região muito esquisita por conta dos drogados.
Pros:

Apesar do quarto ser minúsculo, ele possuía uma cama confortável e uma boa tecnologia embarcada. O chuveiro era bom (mas não excelente como costumam ser os dos hotéis americanos). Alguns funcionários atenciosos principalmente uma que ficava no Bar.

Cons:

Hotel possui uma quantidade enorme de drogados na frente dele. Existe próximo um abrigo de dormitório de moradores de rua próximo e fica muita gente usando drogas logo na frente dele cheiro chega a ser horrível. Apesar deles indicarem 2 garagens para estacionar seu carro, as duas funcionam apenas até as 22 horas. ou seja Chegamos após e o hotel não pode fazer nada encontramos outro estacionamento de 24 horas sozinhos. Deveria informar no e-mail que recebemos que os estacionamentos indicados pelo hotel não funcionam 24 horas.

2026-09-15 • via Nuitee
R
Rejielyn • solo_traveller • us
10
2026-09-14 • via Nuitee