citizenM New York Bowery

Hotels
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CitizenM
9 (3911 reviews)
189 Bowery , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited controls for room amenities

Categories

Cleanliness
8.46
Multiple reviews note that the rooms were clean, but some issues with the tablet controlling cleanliness were mentioned.
Service
9.43
Many reviews highlight friendly and accommodating staff.
Location
9.97
Numerous comments praise the great location near restaurants, subway, and major attractions.
Room Quality
8.42
There are mentions of small room sizes; some wished for better controls over room features.
Amenities
8.95
The review highlights nice amenities like the rooftop and modern decor.
Value for Money
8.41
Expected sizes for New York pricing, but mentioned some good value for the area's cleanliness and design.
Food and Beverage
8.96
General positive comments about breakfast and brunch options.
Overall Experience
9.43
Overall positive experiences with minor drawbacks discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

Modern and Convenient Stay in the Heart of Lower East Side

Innovative Room Controls and Entertainment: Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity, all complimentary.

Delicious Dining Options: Indulge in a buffet breakfast, grab a snack at the 24/7 canteenM, or sip on cocktails at the coffee-cum-cocktail bar. The open kitchen offers a variety of freshly prepared meals throughout the day.

Unique Amenities and Partnerships: Keep fit at the on-site fitness center and explore a curated selection of coffee table books from the MENDO bookshop. Enjoy easy access to nearby attractions like Brooklyn Bridge and One World Trade Center.

Ready to elevate your New York experience? Book your stay at citizenM New York Bowery now.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3911 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
F
Frances • couple • us
9
A good choice for Marriott Bonvoy members and techies
Pros:

We loved this property. Clearly a favorite among techies with every comfort and hi-tech amenity as well as a spectacular rooftop lounge. Very good buffet breakfast.

Cons:

Location in the Bowery.

2026-05-30 • via Nuitee
E
Eric • couple • us
8
Would stay again because of location
Pros:

Location was perfect. Rooftop was great.

Cons:

Pillows weren’t comfy…

2026-05-30 • via Nuitee
J
Jérôme • couple • fr
9
2026-05-29 • via Nuitee
L
Lorrain • family_with_children • de
10
Pros:

Best Location to explore NYC directly from the doorstep!

2026-05-29 • via Nuitee
M
maya • couple • il
10
נהננו מאוד מהשהות והמצוות שהיה נעים וזמין ,
Pros:

צוות מקסים מקום ומיקום נהדרים

2026-05-28 • via Nuitee
H
Helga • solo_traveller • nl
9
TOP!
Pros:

Locatie en uitzicht.
Schoon!
Gratis koel water.

Cons:

Geen koffiefaciliteiten op kamer.
En hele kleine kamer, maar t grote raam gaf toch een ruimtelijk gevoel.

2026-05-28 • via Nuitee
J
Jan • couple • de
9
Super
2026-05-28 • via Nuitee
V
valentina • couple • it
7
2026-05-27 • via Nuitee
S
Stepanyan • solo_traveller • am
10
2026-05-27 • via Nuitee
I
isabelle • couple • fr
10
Hôtel très bien situé, bonne literie et très belle vue
Pros:

La vue de la chambre

2026-05-27 • via Nuitee
L
Lazar • solo_traveller • us
9
2026-05-27 • via Nuitee
S
Stephen • couple • us
10
2026-05-27 • via Nuitee
L
Larissa • couple • gb
10
Perfect location for exploring
Pros:

The location was perfect! Centre of everything for walking to places nearby (shops bars food). And central for getting transport to across the city. Absolutely would stay here again when visiting the city.

Cons:

Room was slightly small but it was expected

2026-05-26 • via Nuitee
J
Jan • couple • us
7
Pros:

Location, roof deck.

Cons:

There is no human that can be reached by phone from outside the hotel. An AI voice is not hospitality!!!!!!!
Final pricing was not what originally was listed on site.

2026-05-26 • via Nuitee
M
Mike • couple • de
10
Pros:

Für uns das bisher beste Hotel in den USA nach drei großen Reisen, was vermutlich am europäischen Einfluss liegt. Das Frühstück lohnt sich alleine schon wegen der fantastischen Kaffeevariationen! Perfekter Service, endloses Sprudelwasser, tolle Betten mit bequemen Kissen (endlich mal ein Hotel mit richtiger Bettwäsche und nicht diesen komischen übergezogenen Bettlaken!), erstklassige Anbindung an JFK mit Öffis.

Würde in NYC kein anderes Hotel haben wollen.

2026-05-26 • via Nuitee
S
Simon • solo_traveller • ch
9
2026-05-24 • via Nuitee
C
Chloe • solo_traveller • mk
10
Pros:

Incredible location, seamless check-in/check out experience, was able to securely store my luggage onsite when I arrived early for check-in. Comfortable beds and quiet for NYC! I felt very comfortable here!

2026-05-21 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-05-21 • via Nuitee
J
Joelle • solo_traveller • us
8
Pros:

Amazing design of the lobby & rooms. The rooms are snug but the space is used efficiently. We liked the ability to control the lighting color. The bed was super comfy. Fantastic location...so close to subway & great restaurants & bars.

Cons:

Check in was a little rushed. We did not know about the free water & snack area until our last evening. Would be nice if the rooftop bar was open a little later.

2026-05-21 • via Nuitee
S
Sanne • couple • nl
9
Heerlijk!
Pros:

Locatie is heel fijn, dichtbij een aantal metro stations. Personeel is vriendelijk en behulpzaam. Kamer is netjes en comfortabel, enige verbeterpunt zou de ruimte voor spullen/kleding zijn deze kwamen wij wat tekort met 2 grote koffers.

Cons:

Bergingsruimte voor koffers en kleding is minimaal. Verder alles super en netjes.

2026-05-19 • via Nuitee