citizenM New York Bowery

Hotels
•
CitizenM
9 (3733 reviews)
189 Bowery , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited controls for room amenities

Categories

Cleanliness
8.46
Multiple reviews note that the rooms were clean, but some issues with the tablet controlling cleanliness were mentioned.
Service
9.43
Many reviews highlight friendly and accommodating staff.
Location
9.97
Numerous comments praise the great location near restaurants, subway, and major attractions.
Room Quality
8.42
There are mentions of small room sizes; some wished for better controls over room features.
Amenities
8.95
The review highlights nice amenities like the rooftop and modern decor.
Value for Money
8.41
Expected sizes for New York pricing, but mentioned some good value for the area's cleanliness and design.
Food and Beverage
8.96
General positive comments about breakfast and brunch options.
Overall Experience
9.43
Overall positive experiences with minor drawbacks discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

Modern and Convenient Stay in the Heart of Lower East Side

Innovative Room Controls and Entertainment: Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity, all complimentary.

Delicious Dining Options: Indulge in a buffet breakfast, grab a snack at the 24/7 canteenM, or sip on cocktails at the coffee-cum-cocktail bar. The open kitchen offers a variety of freshly prepared meals throughout the day.

Unique Amenities and Partnerships: Keep fit at the on-site fitness center and explore a curated selection of coffee table books from the MENDO bookshop. Enjoy easy access to nearby attractions like Brooklyn Bridge and One World Trade Center.

Ready to elevate your New York experience? Book your stay at citizenM New York Bowery now.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3733 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
E
Emanuele • solo_traveller • se
10
2026-03-07 • via Nuitee
V
valentina • couple • it
6
2026-03-07 • via Nuitee
V
valentina • solo_traveller • it
6
2026-03-07 • via Nuitee
D
Danielle • solo_traveller • us
9
Pros:

Loved this place. Very cute and modern. Room is small but perfect for my stay. The bed was so comfy and I had the perfect view of soho

2026-03-06 • via Nuitee
D
Danielle • couple • us
4
Tiniest room in the world, not worth the money, no staff just iPads
Pros:

Great location, rooftop bar has amazing city views

Cons:

Where to begin…. This room is fine if you are under 2 feet tall. It was the smallest hotel room I have ever stayed in and I travel for a living. I could not even open my suitcase on the ground I had to put it on the bed to open it. There is basically no staff, you have to check yourself in on an iPad that does not work. I would never stay here again.

2026-03-06 • via Nuitee
D
David • couple • at
10
Pros:

Very efficient rooms - rather small, but the common workspace in the lobby makes up for it.

2026-03-05 • via Nuitee
V
valentina • couple • it
6
2026-03-04 • via Nuitee
M
Mariano • couple • pe
9
2026-03-04 • via Nuitee
A
Amy • couple • za
8
Pros:

Great location
Rooftop bar

Cons:

Uncomfortable bed and coffee/ tea in the rooms for wake up would have been nicer.

2026-03-03 • via Nuitee
G
Grace • couple • us
10
Totally enjoyed our three night stay. Nice location with a great view of the city at night!
Pros:

Great location. Friendly staff. Comfy bed and nice shower.

Cons:

Rooms are small but that’s NY.

2026-03-03 • via Nuitee
H
Hutorskoy • solo_traveller • il
10
2026-03-03 • via Nuitee
M
Madelie • couple • nl
10
Perfecte locatie en heerlijk bed !
Pros:

De locatie wat perfect, de kamers zijn perfect ingedeeld alles wat je nodig hebt met fantastisch uitzicht. Wij hebben heerlijk geslapen in het fijne brede bed.

Volgende keer boeken we dit hotel zeker weer.

Cons:

-

2026-03-02 • via Nuitee
J
Judah • couple • us
10
2026-03-02 • via Nuitee
K
Kastelic • couple • si
8
2026-03-02 • via Nuitee
A
amandine • solo_traveller • fr
8
Emplacement parfait pour visiter New York!
Pros:

L’emplacement très pratique
La chambre agréable avec vue sur soho

2026-03-01 • via Nuitee
A
Ahmed • solo_traveller • sa
1
2026-03-01 • via Nuitee
M
MARIA SILVIA • couple • it
9
2026-02-26 • via Nuitee
A
Anna • couple • il
9
2026-02-25 • via Nuitee
P
patrick • extended_group • us
9
A great option in a cool neighborhood
Pros:

I have stayed at Citizen M on so many occasions over the past 12 years , NY Times Square , Amsterdam (the first one and still the best one ) Paris and CDG Airport ( so convenient) . First time I used this one. They are all pretty much the same I was concerned since the chain was sold to Marriott that it would lose its luster but so far I did not experience any major changes . The rate was good in January (fluctuates daily , sometimes overpriced ) .
The views from the roof bar are great ! The rooms are small but well conceived . The shower is great !

Cons:

The hallways did not seem very clean , maybe due to the bad weather in January, but being one of the newer hotels , I was a bit surprised that the carpeting in the hallways looked worn already and not that clean . Towels were so so this time as well ..
The staff was nice, just not quite as cool as or attentive as in the past at Citizen M , maybe thats a reflection of the change to Marriott / different style or vision for their brand , less attention to detail for sure
The breakfast buffet also looked a little less appealing as it did in the past.

2026-02-25 • via Nuitee
E
Emma • couple • ie
9
2026-02-24 • via Nuitee