Park James

Hotels
9.4 (304 reviews)
1400 El Camino Real , Menlo Park , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Outstanding food

Categories

Cleanliness
9.18
Rooms are very nice and clean, indicating high cleanliness standards.
Service
9.65
Multiple reviews highlight exceptional and thoughtful service from the staff.
Location
9.69
Convenient location with access to restaurants and shops, close to Stanford.
Room Quality
9.14
Rooms are described as gorgeous and comfortable.
Amenities
9.17
Amenities such as the gym and restaurant ambiance were positively mentioned.
Value for Money
9.13
The price is described as right, suggesting good value.
Food and Beverage
9.68
Food quality is highlighted as outstanding in several reviews.
Overall Experience
9.55
Overall experiences are consistently described as memorable and exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:29

Property Description

Luxurious Amenities
Park James in Menlo Park boasts a 4-star hotel experience with a bar, on-site dining, and a 24-hour front desk. Enjoy evening entertainment and convenient luggage storage during your stay.

Delicious Dining
Savor a delightful continental breakfast at the property to start your day off right. Indulge in a culinary experience that will leave your taste buds wanting more.

Prime Location
Conveniently located just 2.1 km from the prestigious Stanford Shopping Center, Park James offers the perfect blend of relaxation and retail therapy.

Book your stay at Park James today for an unforgettable experience!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9.4
Based on 304 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.55
W
wonphie Family
10
Amazing Stay — Truly Exceptional Service
Pros:

I had such a wonderful stay here! The front desk managers, Tony and a lovely lady whose name I unfortunately didn’t catch, were so kind and helpful from the moment I arrived. My car carpet was extremely dirty and needed vacuuming — Tony and another male staff member went the extra mile and helped clean it for me. I’ve honestly never experienced such thoughtful service.

The restaurant staff were also incredibly friendly and welcoming.
The location couldn’t be more convenient — surrounded by great restaurants and shops, and close to Stanford. The valet parking was reasonably priced, and coming and going was super easy.

Five days didn’t feel like enough. I’ll definitely be returning in the summer! Highly recommend this hotel to anyone looking for comfort, convenience, and genuinely caring service.

2025-12-30 via Tripadvisor
M
MarkZ205 NONE Austin, Texas
10
Wonderful Hotel
Pros:

Great location. Great atmosphere. The rooms are wonderful. The price is right. You can't find better customer service anywhere else than there is here. Tony the manager of the hotel is as nice as can be. We've been staying there 3 years now every time we visit our daughter and grandkids.

2025-12-24 via Tripadvisor
J
J1347NBjessicah Family
10
Amazing!!!!
Pros:

Our family had an absolutely wonderful Thanksgiving dinner at The James Hotel. From the moment we arrived, everything was exceptional—the atmosphere was warm and welcoming, the food was outstanding, and the service made us feel truly cared for. It was the perfect setting to relax, enjoy each other’s company, and celebrate the holiday. Thank you for creating such a memorable experience for our family.

2025-12-14 via Tripadvisor
N
Nomad65905261109 Family
10
Excellent hotel and restaurant!
Pros:

The service was great! Wait staff were very attentive! Restraint ambiance was elegant and fun! Rooms are very nice and clean!

2025-12-13 via Tripadvisor
H
H407EEnicolez Family
10
Amazing!!
Pros:

We booked here for Thanksgiving weekend to visit family and our stay was incredible! The location is very convenient and a short drive from SFO. We had Thanksgiving dinner at their restaurant and the food was the highlight of our stay!! Everything was delicious and the staff was very friendly and attentive to any requests. The rooms are gorgeous and clean. The front desk staff is amazing too! 10/10 experience!

2025-12-12 via Tripadvisor
L
loriz734 Family
10
Best Thanksgiving!
Pros:

We made reservations for Thanksgiving and enjoyed our Thanksgiving meal at Oak + Violet. The food was so good and the service was top notch! All staff were very attentive and friendly! The meal was the best thanksgiving meal ever! Rooms are very well kept! We enjoyed the atmosphere and the whole property is beautiful! Will definitely stay again in the near future!

2025-12-08 via Tripadvisor
1
103asafw Business
10
My stay at the Park James
Pros:

The people are amazing! Eleni and Sabina in the reception are awesome! The layout and the Gym are fantastic!
They treated so good !

2025-12-05 via Tripadvisor
D
dakotaj86 Friends getaway
10
Fantastic stay at the Park James
Pros:

The hotel staff were fantastic, super kind and welcoming. Hotel is gorgeous and cozy. Beds were extremely comfortable, and bathrooms were spotless. You can tell this hotel is well cared for. For breakfast I stopped downstairs and got a pastry and a lavender latte, which was delicious.

2025-11-25 via Tripadvisor
T
Tourist49027914832 Couples
10
⭐ Unforgettable Stay at Park James Hotel! ⭐
Pros:

I’ve attended several events at Park James Hotel, and each one has always been exceptional—but finally staying at the hotel took the experience to a whole new level. From the moment we arrived, the atmosphere felt welcoming, stylish, and full of positive energy.

Our stay was truly unforgettable. The room was comfortable and beautifully designed, the service was attentive, and every detail was thoughtfully taken care of. And the food—absolutely incredible! Every dish was flavorful, fresh, and beautifully presented.

Park James Hotel continues to impress me every single time. Whether you’re visiting for an event, a night out, or a relaxing getaway, this place guarantees a memorable experience. Highly recommended!

2025-11-22 via Tripadvisor
A
alancV5067BX Family
10
Josh was great!
Pros:

Josh must be the hardest working person in hospitality. He was there when we checked in and when we checked out and couldn’t have been more accommodating and helpful.

2025-11-20 via Tripadvisor
J
juliesY4868CU Friends getaway
10
Literally the BEST hotel I've ever stayed in...
Pros:

This hotel was top notch all the way. Every single detail was obviously carefully planned with both comfort and health in mind. There was coffee/tea in the room with a pour over, no dirty/wasteful Keurig. The restaurant had a mostly Organic menu with delicious food. In the bathroom, they used a Clean line of products (Juice Beauty), and instead of bottled water, there was easy access to a filtered water/ice station right near my room. Even the room keys were made of wood, not plastic. Everything was so clean and well designed. Internet access was quick and easy and had a solid connection. I wish more hotels were like the Park James...they are setting the standard for guest accommodations. Staff were wonderful, too.

I'm very sensitive to fragrance, and usually when I return home from a hotel, I immediately shower and wash everything to rid myself of whatever "signature scent" was pumped through (and the scented detergent they use for bedding), but not with the Park James! I came home smelling like myself! Not a trace of toxic fragrance at all. I wish all hotels were like this.

2025-11-17 via Tripadvisor
S
Sightsee07731115906 Business
10
Cozy stay in Palo Alto
Pros:

Great staff, comfy clean room, very comfortable bed with amazing pillows. Great for getting rest after a long day. 10/10 will stay again

2025-11-15 via Tripadvisor
5
581pabitrag Family
10
great service and warm atmosphere
Pros:

My stay was very pleasant! Traveling with a baby can be stressful at times, but everyone at the hotel was friendly and went out of their way to help. The front desk staff, especially Sabina was incredibly kind and accommodating she made everything so much easier for us. Tony, the manager, was also very nice and made sure we had everything we needed for a comfortable stay. I really appreciate the great service and warm atmosphere. Highly recommended!

2025-11-05 via Tripadvisor
N
Navigate26537641310 Solo travel Los Angeles, California
10
Comfort and outstanding service
Pros:

I’ve stayed at the Park James Hotel a couple of times, and it’s always a wonderful experience. The rooms are very comfortable and clean. I love the pour over coffee.The location is super convenient close to shopping center and lots of restaurants. Sabina at the front desk she’s absolutely amazing! Always smiling, friendly, and ready to help with anything. Her warm hospitality truly makes the stay even better. I’ll definitely be coming back!

2025-10-30 via Tripadvisor
3
371vrajp Business
10
Very comfortable Hotel & Clean
Pros:

Amazing service, the rooms and stay were very comfortable, and everything was spotless and well-kept. The staff was attentive and made sure our experience felt welcoming and enjoyable from start to finish.

2025-10-12 via Tripadvisor
J
Joseph
10
Pros:

Outstanding. Great, friendly service - front desk serving as valet. Highly recommended.

2025-10-12 via Nuitee
9
996milang Family
10
Great experience
Pros:

Sabrina was so friendly and efficient . Check-in was smooth, and they made us feel welcome right away. Great first impression!

2025-10-07 via Tripadvisor
L
lindahI5198ES NONE
10
Quick stay for nearby Foundation for Prader-Willi Research event
Pros:

Excellent hotel! Excellent location! Excellent accommodations! Will be back. But next time will try to experience restaurant or room service as well.

2025-10-06 via Tripadvisor
9
900jenevies Family
10
Best Birthday Dinner Ever!
Pros:

I celebrated my 27th birthday here, and I’m so glad I did! My boyfriend surprised and took me here to celebrate, and it honestly made the night even more special. If I could give 100 stars, I would!
I started with the sizzling Half Moon Bay squid and had the Miso Barbecue Glazed Black Cod for my main dish. Both were absolutely delicious. The sizzling squid especially reminded me of home because my mom used to cook this dish, and it brought back so many good memories.
The customer service and ambiance were beyond amazing. I felt so welcomed and happy to celebrate my birthday here at Park James Hotel ❤️

2025-10-06 via Tripadvisor
P
P1839KFangelv Couples
10
Amazing dining experience
Pros:

Brought my girlfriend here for a birthday dinner. Experience was great they really made me feel welcomed. Service was spot on and the food was amazing I had the New York Steak probably one of the best steaks I had in a while. Thank you to Lyle and Tony for giving us a great experience since we walk in the door and to the Bartender Eddie great drinks!
Great atmosphere with live music we really enjoyed our time. Thank You Park James!

2025-10-06 via Tripadvisor