Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Great breakfast
Lovely spa area
Cons:
Parking is expensive
Some distance from center
Hard bed

Categories

Cleanliness
10
Overall very high standard of cleanliness mentioned.
Service
10
Staff described as friendly, helpful, and professional.
Location
10
Good location, slightly distant from the center.
Room Quality
10
Rooms are described as comfortable and well-maintained.
Amenities
10
Spa and amenities generally received positive feedback.
Value for Money
10
General satisfaction with the overall experience justifying the price.
Food and Beverage
10
Breakfast described as delicious with a good variety.
Overall Experience
10
Guests frequently express high satisfaction, considering it a wonderful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:43

Property Description

Luxurious Accommodation

Indulge in the ultimate comfort at The Moon Boutique Hotel & Spa in Florence. Each air-conditioned room is equipped with a Smart TV and a coffee maker, with the option of upgrading to a room with a spa bath or private sauna for a truly lavish experience.

Convenient Location

Located just a short stroll away from Fortezza da Basso and Santa Maria Novella Train Station, our hotel is also within walking distance to Cascine Park and the city centre. Explore the beauty of Florence with ease, as Santa Maria del Fiore Cathedral is also just a stone's throw away.

Relaxing Amenities

Unwind and rejuvenate at our shared lounge or pamper yourself with a continental breakfast served every morning. Whether you are here for leisure or business, The Moon Boutique Hotel & Spa offers the perfect blend of relaxation and convenience.

Ready to experience luxury in Florence? Book your stay now at The Moon Boutique Hotel & Spa.

Important information:

Children aged 18 and under are not allowed in the wellness center.
The wellness center is open from 4:00 p.m. until 8:30 p.m. It can only be accessed during the days of your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

10
Based on 3778 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
I
Igor • couple • il
10
Pros:

מלון במקום טוב מאוד , במרחק הליכה למרכז פירנצה . יש חניון במלון , יקר ,אבל מגיעים עם רכב מיקום אידיאלי . נמצא על גבול אזור שאסור כניסה עם רכב .במלון יש ספה ,אפשר להזמין כל יום , לא תשלום נוסף

2026-10-31 • via Nuitee
I
Irène • couple • ch
10
Das Moon Boutique Hotel ist zu empfehlen
Pros:

Der schöne helle Frühstücksraum, in 20 Minuten zu Fuss ist man im Zentrum, ein sehr gutes Restaurant ist zu Fuss erreichbar (5 Min.), die Strassenbahn zum Bahnhof liegt vor der Tür

Cons:

-----

2026-10-30 • via Nuitee
E
Elisabeth • couple • de
9
Wir kommen gerne wieder
Pros:

Ein richtig gutes Hotel , tolle Ausstattung, super Frühstück, sehr schöner Wellness Bereich,Zentrumsnähe und tolles Personal.

Cons:

Kleines Manko: Frühstücksraum war etwas kühl

2026-10-30 • via Nuitee
F
FABIO • couple • it
9
Pros:

Silenzio. Colazione di grande qualità

Cons:

Nil

2026-10-30 • via Nuitee
K
Kestutis • couple • lt
10
Pros:

Fantastic Spa , perfect location, clean and modern apartment

Cons:

Could be wider spa hours : for example some morning hours

2026-10-30 • via Nuitee
H
Han Sherng • couple • ca
10
2026-10-29 • via Nuitee
S
Severino • couple • it
9
2026-10-28 • via Nuitee
A
Alissa • couple • ca
9
We really enjoyed it, the hotel and staff were great
Pros:

The service was wonderful- we arrived early, they greeted us, showed us around, held our bags, and when we returned everything was already in our room; the room was very clean, tramline was right out front.

Cons:

The shower was very powerful (great), but we needed to use folded towels outside the stall to keep the water in the shower stall - pretty minor problem really, just surprising the first time we showered.

2026-10-28 • via Nuitee
R
Robert • couple • at
7
Zimmer und Bad sehr schön und sauber, Bademantel älter und aufgesetzte Taschen kaputt
Pros:

In Italien in einem so hippen Hotel keinen Kaffee aus einer richtigen Kaffeemaschine zu bekommen, trübt das Frühstück sehr - auch das man nur ein Eiergericht bestellen konnte fanden wir etwas kleinlich - dafür gab es süße Frühstücker eine sehr große Auswahl .... procuitto crudo und etwas mehr italienischen Käse wäre angebracht

Cons:

Das man im Spabereich eine Dampfkammer nur mit Badekleidung nutzen darf, ist doch etwas befremdlich, da im allgemeinen diese Einrichtungen keine Kleidung aus hygienischen Gründen möchten - liegt es daran, dass Italiener in dieser Hinsicht etwas prüde sind?

2026-10-27 • via Nuitee
M
Maureen • couple • ie
10
Pros:

We had a lovely stay at the Moon Hotel. The staff were friendly and welcoming, the room was comfortable, and breakfast was excellent. The wellness centre was a lovely added bonus, and the location was ideal, within easy walking distance of all the main sights. We would happily recommend.

Cons:

Nothing

2026-10-27 • via Nuitee
S
Steve • couple • fr
10
Pros:

C’était notre deuxième fois dans cet hôtel. C’est propre. Le personnel très sympathique. Le rapport qualité prix parfait.

Cons:

Rien

2026-10-26 • via Nuitee
E
Emmanuel • couple • fr
10
2026-10-26 • via Nuitee
E
Elly • couple • it
10
Ottimo soggiorno
Pros:

La posizione non lontana dalla stazione di S. Maria Novella ma dal centro non vicinissimo se non con una passeggiata di almeno 15 min . Colazione ottima con grande scelta .

2026-10-26 • via Nuitee
M
Margherita • solo_traveller • it
10
2026-10-25 • via Nuitee
T
Thumma • extended_group • us
10
Wonderful accommodations for our first trip to Europe.
Pros:

The staff was very nice and helpful. They were very accommodating. The breakfast was delicious and we had drinks twice in the evening after dinner that were great. The rooms were very clean. We mostly walked and the staff helped arrange taxi transportation for us one time to go to dinner. We were a group of 10.

Cons:

Although it was great, the shower was a little different and we couldn't figure out how to keep it from leaking onto the floor.

2026-10-24 • via Nuitee
A
ayellet • couple • il
9
Pros:

החדרים מעוצבים באופן מיוחד. היה מאד נקי. מקלחת מרווחת במקום רב ליד הכיור לדברים האישיים. שמו מכונת קפה וגם תה נחמד.
הצוות אדיב וארוחת הבוקר טובה.

Cons:

השליטה במזגן היא דרך הקבלה וזה היה מעיק . לא יכולנו לפתוח, לסגור או לשלוט בטמפרטורה רק לבקש שיעשו זאת בקבלה.

2026-10-22 • via Nuitee
J
José Carlos • couple • es
10
Semana en Florencia como en casa
Pros:

La comodidad de las habitaciones, limpieza con mayúsculas, atención del personal, ubicación. Todo muy cuidado. La verdad que todo estuvo muy durante los siete días que estuvimos. El Spa también muy bien, muy nuevo, sobretodo, si tienes la suerte de reservarlo y no coincidir con nadie. Mención especial para el señor que nos atendió entre semana en los desayunos, profesional y amable.

Cons:

Todo bien.

2026-10-22 • via Nuitee
G
Gemma • couple • at
2
2026-10-21 • via Nuitee
D
David • couple • re
10
Émerveillé, fantastique, super moment pour nos 25 ans de mariage
Pros:

La chambre avec jacuzzi et sona sur 2 niveau, le style moderne et raffiné, Tous le cadre les équipement de notre chambre, le petit déjeuner à la carte,

Cons:

Le fait de ne pas avoir eu suffisamment de temps pour profiter de ce merveilleux hôtel

2026-10-20 • via Nuitee
A
Alexandru-Paul • couple • fr
2
Pros:

The pool

Cons:

With several years of experience in the hospitality industry, I have developed an eye for detail and an appreciation for the quality of services and products in relation to the prices charged.

I understand that Florence is a popular tourist destination where hotel prices can be particularly high and do not always reflect the level of service provided or the hotel’s official classification. Nevertheless, I am more than willing to pay a premium for a genuinely enjoyable experience and accommodation that meets my expectations. After all, the purpose of a holiday is to relax, feel comfortable, and enjoy the experience of having chosen the right place to stay.

Unfortunately, in this case, there is a considerable discrepancy between the price charged and the quality of the services provided.

The breakfast, in particular, was extremely disappointing for a four-star hotel in Florence. The selection appeared to prioritise quantity over quality, with many pastries that seemed to be mass-produced or frozen and lacked flavour,METRO. The savoury selection was equally limited, consisting of a few types of cold cuts and several slices of cheese, with no notable local specialities or homemade products. The orange juice was a commercially bottled product, and the omelette was bland and unappetising.

I would much prefer a more limited selection of high-quality products, prepared with care and attention to detail, rather than an extensive buffet that fails to deliver on quality. Freshly squeezed orange juice and a well-prepared omelette would be simple yet meaningful improvements that could significantly enhance the guest experience.

The coffee service was another disappointment. Guests are required to order their coffee from the staff, as there is no self-service coffee machine available that would allow them to prepare their own coffee or choose from the available options.

2026-10-20 • via Nuitee