Gili Turtle Beach Resort

Hotels
7.4 (620 reviews)
Jalan Pantai Gili Trawangan , Gili Trawangan , id
+62 812-3793-5833

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Staff friendliness
Great location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
5.49
Numerous mentions of dirty rooms, bugs, and inadequate cleanliness overall.
Service
8.96
Staff were consistently praised for their friendliness and helpfulness.
Location
9
Many reviews highlighted the great location near the beach and restaurants.
Room Quality
5.45
Complaints about noise, lack of soundproofing, and issues with facilities.
Amenities
6.48
Some amenities were appreciated, but many were reported as inadequate.
Value for Money
7.44
Mixed sentiments; good location but many cleanliness and quality concerns.
Food and Beverage
8.49
Positive comments on food quality, especially seafood, but limited overall mentions.
Overall Experience
7.86
Overall experiences varied, balancing good service and location against serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Stunning Beachfront Oasis

Private Beach Area: Enjoy the luxury of a private beach area just steps away from your room.

Balcony with Sea View: Relax in your room with a balcony offering stunning views of the sea.

Cycling and Bike Hire: Explore the island by cycling around, with convenient bike hire available at the resort.

Experience the ultimate beach getaway at Gili Turtle Beach Resort. Book your stay now to indulge in paradise.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 620 reviews
Cleanliness: 5.49
Service: 8.96
Location: 9
Room Quality: 5.45
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.86
A
Ana • solo_traveller • gb
1
Pros:

Central location, close to the beach and the bed is comfortable. Couple of people from the staff were kind and attentive.

Cons:

The communication before arrival was extremely poor. I was not informed in advance that there would be no hot water in my bungalow, which was a significant issue. When I raised this with the receptionist, his response came across as quite condescending. There was no apology, no prior warning, and no attempt to offer any compensation or otherwise make up for the inconvenience.
The bathroom door had a large gap, and on the second night, a gecko came into my room.

2026-08-27 • via Nuitee
R
Robijn • solo_traveller • nl
10
Pros:

Fantastisch personeel. Super behulpzaam. Prachtuge locatie. We hebben big game vissen gedaan. En een fantastische ervaring gehad. We hebben bijgeboekt. Met snorkelen zeeschilpaddden gezien voor op het strand. Ik kan het iedereen aanbevelen

Cons:

Niks

2026-08-24 • via Nuitee
B
Benjamin • couple • at
8
2026-08-23 • via Nuitee
P
phil • extended_group • au
2
Dissapointing
Pros:

Close to the beach and walking distance from the jetty and also other bars and venues.

Cons:

Rooms were dirty and mouldy. The rooms back onto the mosque, so you won't get a sleep-in due to the early morning call to prayer. The rooms are very basic: no fridge, or jug or water or anything apart from the bed. Curtains are full of mould, there's paint peeling everywhere and no hot water in the shower.

2026-08-21 • via Nuitee
I
IMMACOLATA • solo_traveller • it
1
Pros:

Nulla

Cons:

Sporco, manca acqua calda, non forniscono asciugamani

2026-08-20 • via Nuitee
F
federica • family_with_children • it
2
2026-08-19 • via Nuitee
V
Victoria • extended_group • nz
3
2026-08-15 • via Nuitee
A
amirabbas • solo_traveller • uz
1
very bad
Pros:

very bad

Cons:

very bad

2026-08-08 • via Nuitee
L
Laurent • solo_traveller • fr
7
2026-07-24 • via Nuitee
P
Paul • solo_traveller • au
5
2026-07-23 • via Nuitee
S
Susan • solo_traveller • au
7
Great location.
Pros:

The staff were friendly. The location fantastic.

Cons:

They didn't clean the rooms the whole time we were there.

2026-07-21 • via Nuitee
B
Brent • solo_traveller • au
5
Pros:

Location

Cons:

The bathroom was old and in bad condition. No hot water

2026-07-21 • via Nuitee
F
Fanny • couple • fr
5
Heureusement qu’il y’a l’emplacement.
Pros:

L’emplacement.
Le lit étais très confortable.
Petit déjeuner sommaire mais très bon.
Personnel très sympathique.

Cons:

Les photos datent de 10 ans au moins.
Mûrs et salle de bains plus que vétuste.
Le tuyau de la Clim vous goûte dessus au toilettes et pendouille lamentablement à travers la salle de bains.

2026-07-21 • via Nuitee
B
Ben • couple • nz
7
Great stay with beach acces and sun beds
Pros:

Location on the beach, walking distance to other areas

Cons:

The mosque is too loud
Rubbish and room cleaning was limited
We did most our selves!

2026-07-19 • via Nuitee
A
Alessia • family_with_children • it
8
Tornerei assolutamente in questa struttura
Pros:

La struttura è davvero in un’ottima posizione. Lo staff davvero gentile e disponibile, abbiamo passato 3 giorni meravigliosi in loro compagnia. Bisogna un po adattarsi, ed è quello che abbiamo fatto senza troppo sforzo. La struttura è pulita, e con qualche accorgimento e spirito di adattamento si trascorrono giornate davvero belle su questa isola. Cibo ottimo, cucinato al momento da loro che soddisfano ogni richiesta.

2026-07-17 • via Nuitee
F
Freddie • extended_group • au
1
Cons:

It didn’t exsist, no help from the owner. Was fully scammed

2026-07-10 • via Nuitee
M
Marguerat • extended_group • ch
10
Very good access, close to the beaches, the cafes and restaurants
Pros:

The staff was very nice and understanding. Very nice ocean view

2026-07-03 • via Nuitee
L
Labasle • extended_group • fr
1
Leave
Pros:

Horrible

Cons:

Nothing

2026-07-02 • via Nuitee
N
Natasja • family_with_children • nl
3
Eiland was mooi, hotel slecht
Pros:

Niks

Cons:

Geen koelkast op de kamer
Kamer werd niet schoongemaakt

2026-06-30 • via Nuitee
F
Fernández • extended_group • es
9
2026-06-29 • via Nuitee