Hanoi Prime Center Hotel & Spa

Hotels
•
Independent
6.6 (7 reviews)
36 hàng huong, Hanoi, 100000 , Hanoi , VN
84-922522666

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Facilities

Health or beauty spa nearby
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fireplace in lobby
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Hotel is very old
Water leakage issues
Insufficient bath towels
Stained blanket

Categories

Cleanliness
3.49
The bathroom floor is very wet and almost flooded, and there are yellow stains on the extra blanket.
Service
8.47
Standard quality for this hotel tier.
Location
8.51
Standard quality for this hotel tier.
Room Quality
4.45
The hotel is very old and not updated.
Amenities
5.49
There were insufficient bath towels provided for the number of guests.
Value for Money
6.45
Given the issues, the value does not justify the price.
Food and Beverage
9
Standard quality for this hotel tier.
Overall Experience
6.97
Negative overall experience due to multiple issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:04

Property Description

Luxurious Amenities
Pamper yourself with onsite massages and unwind by the fireplace in the lobby. Stay connected with complimentary wireless internet access during your stay.

Convenient Services
Benefit from tour/ticket assistance, dry cleaning/laundry services, and a 24-hour front desk for your convenience. Store your belongings securely with luggage storage and self-parking options.

Elegant Accommodations
Experience comfort in one of the 30 individually decorated guestrooms with fireplaces. Enjoy premium bedding and stay connected with complimentary wireless internet. Your relaxation is ensured with down comforters and blackout drapes for a peaceful rest.

Immerse yourself in the heart of Hanoi's bustling city life at Hanoi Prime Center Hotel & Spa – book now for an unforgettable stay!

Important information:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

6.6
Based on 7 reviews
Cleanliness: 3.49
Service: 8.47
Location: 8.51
Room Quality: 4.45
Amenities: 5.49
Value for Money: 6.45
Food and Beverage: 9
Overall Experience: 6.97
L
Lorena
2
Terrible Hotel!
Pros:

The hotel is very old and not updated. The aircondition water is dripping inside the room next to the bed and there is a hose by the bathroom dripping water from the aircondition so the bathroom floor is very wet and almost flooded. We booked 6 people and there is only 3 bath towels and no face towels. The extra blanket by the closet have yellow stained on it. Good thing that we only stayed half day due to late check in. Not recommended at all!

2025-09-29 • via Nuitee
M
Myrene • partner
10
Pros:

this place was nice. the staff was extremely friendly and helpful. we were only there for a few hours.

2025-05-28 • via Nuitee
C
Christopher • family_with_children
2
Pros:

The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey.
We decided to walk around and find a hotel we could see the room and understand the location and checked out early.
No exaust fan in the bathroom always wet and damp.
I didn’t want to leave a review but Expedia keep sending me reminders.

Sorry 😞

2024-11-09 • via Nuitee
S
Simon
6
Pros:

Not bad

2024-01-09 • via Nuitee
R
Roman
10
Pros:

The staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay

2023-11-18 • via Nuitee
M
Mike • partner
10
Pros:

Amazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend

2023-11-09 • via Nuitee
T
Tyler • family
2
Pros:

The room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.

2023-08-12 • via Nuitee