North Gate Jaffna

Hotels
•
Jetwing Hotels
8.6 (715 reviews)
Station Road, Jaffna, Jaffna District, 40000 , Jaffna , LK
94-21-2030500

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Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Cleanliness issues noted
Perceived overpricing on certain services

Categories

Cleanliness
7.73
Some reviews mentioned issues with cleanliness, notably water damage and bugs.
Service
9.2
Consistently praised for friendly and helpful staff across multiple reviews.
Location
8.74
Generally favorable; convenient for train station and city access.
Room Quality
8.19
Rooms are spacious and comfortable but some reviews indicated they appear outdated.
Amenities
8.72
Facilities such as the swimming pool and breakfast area are well-regarded.
Value for Money
8.18
Competitive location but some find it a bit overpriced.
Food and Beverage
9.23
Food quality is highly praised, particularly the buffet breakfast and local dishes.
Overall Experience
8.8
Many guests enjoyed their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:12

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay at the hotel.

Dining Options
Indulge in delicious meals at the restaurant or opt for 24-hour room service. Don't miss out on drinks at the bar/lounge.

Featured Amenities
Benefit from services such as complimentary Wi-Fi, concierge services, and wedding services during your stay.

With a prime location near popular attractions, North Gate Jaffna offers a convenient and comfortable stay in Jaffna. Book now to experience the best of what the city has to offer.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.6
Based on 715 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.8
V
Visuvalingam • solo_traveller • ca
10
2026-03-21 • via Nuitee
S
Sajeeka • couple • ch
10
2026-03-20 • via Nuitee
C
Chandraraj • solo_traveller • ca
9
A comfortable room and exceptional local cuisine in the restaurant.
Pros:

Convenient location. Room was comfortable and well equipped. Service requests were handled promptly. A highlight is the restaurant, especially if you like the local, Jaffna cuisine. The breakfast buffet was extensive. A la carte items at dinner were very well prepared.

Cons:

Nothing really

2026-03-19 • via Nuitee
P
Prashadkumar • couple • au
8
Comfortable clean room, good local food and helpful staff
Pros:

Clean, convenient and knowledgeable staff.

Cons:

No complaints

2026-03-19 • via Nuitee
P
Pavitra • family_with_children • au
8
2026-03-15 • via Nuitee
P
Pavitra • couple • au
7
2026-03-15 • via Nuitee
L
Lennert • extended_group • dk
6
Don't expect to get the rooms you pay for
Pros:

Rooms were spacy and nice

Cons:

We booked 4 identical rooms for 3 singles and a couple, and were given 1 of the room types we actually booked and paid for, and 3 other smaller rooms on 3 different floors.

2026-03-13 • via Nuitee
L
Lalith • solo_traveller • au
9
Pros:

Friendly staff with great service.

2026-03-10 • via Nuitee
P
Patrice • family_with_children • fr
8
Hébergement incontournable dans Jaffna qui est mal équipé en offre
Pros:

Hôtel confortableréunissant les standards attendus

Cons:

Établissement sans vraiment d´âme et les services de l'accueil pas à la hauteur de cette gamme d´hôtel.

2026-03-10 • via Nuitee
H
Hari • family_with_children • fr
8
2026-03-10 • via Nuitee
S
Siva Raj • extended_group • my
9
Wonderful stay, perfect for family.
Pros:

Its location and rooms.

Cons:

The hot water could have been hotter.

2026-03-08 • via Nuitee
K
Kumar • couple • ca
10
Staff are attentive, Constantly check well being, Like to recommend Pavithira at restaurant gave me great coffee
Pros:

Great room,Friendly staff,Good location

Cons:

Nono

2026-03-08 • via Nuitee
T
Thomas • family_with_children • au
10
Pros:

Excellent modern hotel with large clean rooms. Restaurant was excellent.

2026-03-08 • via Nuitee
M
Manjit • family_with_children • my
10
👍
Pros:

👍

Cons:

Lighting lobby very dull not lively and the bar lighting was soooooo dark not a lively atmosphere to drink without proper lighting very dead

2026-03-08 • via Nuitee
M
Manjit • family_with_children • my
10
👍
Pros:

👍

Cons:

Lighting

2026-03-08 • via Nuitee
M
Manjit • family_with_children • my
10
Staff excellent everything perfect including restaurant staff managers house keeping 👍👍👍
Pros:

Homely

Cons:

Too dark lighting lobby very dingy

2026-03-08 • via Nuitee
S
SILVANO • couple • it
8
Pros:

Ottima struttura in collocazione molto utile per la visita della città. Colazione buona e varia e buono anche il ristorante per la cena. Camera di larga dimensione e servizio di pulizia e riordino giornaliero perfetto. Comunque consigliato per soggiorno a Jaffna.

Cons:

Forse il rapporto qualità prezzo complessivo non del tutto adeguato.

2026-03-02 • via Nuitee
M
marleen • couple • be
9
Dit verblijf is een aanrader
Pros:

Zeer lekker eten, bekwaam personeel, zeer gastvrij, leuk zwembad, goede airco, hygiënisch, stonden steeds klaar om te helpen

2026-03-02 • via Nuitee
P
Pauline • extended_group • de
8
Good value hotel. Excellent breakfast
Pros:

Excellent breakfast. Nice pool. Friendly staff
Good location

Cons:

The rooms needed a bit of attention- a minibar that didn’t work and extremely loud and difficult to control air conditioning

2026-02-28 • via Nuitee
W
Wiveca • couple • se
5
4 stjärnigt och dyrast av hittills fjärde hotellet. Dock var personalen mycket trevliga och hjälpsam
Pros:

Frukost okej

Cons:

sammanfattningsvis väldigt ofräscht och nedgånget

2026-02-26 • via Nuitee