North Gate Jaffna

Hotels
•
Jetwing Hotels
8.6 (715 reviews)
Station Road, Jaffna, Jaffna District, 40000 , Jaffna , LK
94-21-2030500

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Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Cleanliness issues noted
Perceived overpricing on certain services

Categories

Cleanliness
7.73
Some reviews mentioned issues with cleanliness, notably water damage and bugs.
Service
9.2
Consistently praised for friendly and helpful staff across multiple reviews.
Location
8.74
Generally favorable; convenient for train station and city access.
Room Quality
8.19
Rooms are spacious and comfortable but some reviews indicated they appear outdated.
Amenities
8.72
Facilities such as the swimming pool and breakfast area are well-regarded.
Value for Money
8.18
Competitive location but some find it a bit overpriced.
Food and Beverage
9.23
Food quality is highly praised, particularly the buffet breakfast and local dishes.
Overall Experience
8.8
Many guests enjoyed their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:12

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay at the hotel.

Dining Options
Indulge in delicious meals at the restaurant or opt for 24-hour room service. Don't miss out on drinks at the bar/lounge.

Featured Amenities
Benefit from services such as complimentary Wi-Fi, concierge services, and wedding services during your stay.

With a prime location near popular attractions, North Gate Jaffna offers a convenient and comfortable stay in Jaffna. Book now to experience the best of what the city has to offer.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.6
Based on 715 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.8
A
Anojan • family_with_children • ch
9
2026-02-14 • via Nuitee
R
Ratnasabapathy • couple • au
9
Fantastic stay in a great location.
Pros:

Excellent breakfast. We use the restaurent few times and the food and hospitslity is very good. Housekeeping staff was fantastic. We are very happy with the house keeping daily room cleaning staff. The staff look after our room for cleaning and making bed wad excellent.

Cons:

Nothing particularly. It will be great if you could add lassi as option in the restarent.

2026-02-12 • via Nuitee
K
Kabilan • couple • ca
8
2026-02-10 • via Nuitee
C
Claudia • couple • de
7
Angenehmer Aufenthalt in ruhiger Umgebung.
Pros:

Sehr gutes Abendbüffet und ansprechendes Frühstück .Das Zimmer war immer sehr sauber gereinigt.

Cons:

Auf dem vorhandenen Balkon war weder Tisch noch Stuhl

2026-02-10 • via Nuitee
S
Sarah • couple • gb
8
Comfortable stay, great restaurant and just opposite the train station.
Pros:

Great location just opposite the train station. City hotel rather than a traditional or architectural gem. Room was comfortable and clean. We enjoyed using the pool. Considerate staff. Highly recommend the restaurant - really wished we’d eaten here more!

2026-02-08 • via Nuitee
M
Martin • couple • gb
8
Great place, great views, great food
Pros:

Excellent location, very friendly and helpful staff and the food was incredible (so many different delicious curries!)

Cons:

No filter coffee!

2026-01-30 • via Nuitee
G
Gayani • solo_traveller • lk
5
Pros:

Good Breakfast.

2026-01-28 • via Nuitee
C
CHITHRAPRASATH • couple • au
5
2026-01-27 • via Nuitee
C
CHITHRAPRASATH • extended_group • au
5
2026-01-27 • via Nuitee
S
Suri • family_with_children • gb
8
Pros:

Good food. Indian chef 👍

Cons:

Outlook from outside. Needs updating like bathroom etc.

2026-01-26 • via Nuitee
S
Solveig • couple • de
10
Konfortable Suite, gute Lage, gern wieder.
2026-01-24 • via Nuitee
B
Bernd • family_with_children • de
8
Empfehlenswert für ein paar Tage
Pros:

Relativ ruhige Lage am Bahnhof (es fahren nicht viele Züge), gutes Restaurant und eine kleine Aussenterrasse am Pool, geräumiges Zimmer, alles vorhanden, was nötig ist. Fazit: guter 3 Sterne-Komfort

Cons:

Es ist nicht mehr das allerneueste Hotel, somit gibt es schon einige Gebrauchsspuren, was aber insgesamt nicht ins Gewicht fällt

2026-01-22 • via Nuitee
J
Jakoline • couple • nl
9
Aan te raden hotel in Jaffna.
Pros:

Heerlijke kamer met groot terras . En als je met de trein reist1 minuut vanaf het treinstation.

Cons:

Niets

2026-01-22 • via Nuitee
Y
Yalini • extended_group • no
8
Jeg synes at dette er veldig bra
Pros:

Ja

Cons:

Nei

2026-01-19 • via Nuitee
S
Suhanthi • family_with_children • no
7
Greit opphold
Pros:

Sentralt

Cons:

Dusj lite vann

2026-01-19 • via Nuitee
I
Irfan • couple • pk
8
2026-01-19 • via Nuitee
S
Suchita • couple • gb
10
Pros:

Staff were incredibly helpful and kind since the moment we arrived to the hotel, the room service was simply exceptional, always keeping room very clean and tidy and even kindly folded our clothes. Never had such service anywhere else I’ve stayed, highly recommend and would definitely stay here again when we come back.

Cons:

Nothing

2026-01-19 • via Nuitee
L
Leonie • family_with_children • gb
9
Thoroughly enjoyed our stay
Pros:

Everything, room, staff, food, pool, location.

Cons:

I thought the reception area wasn't bright and inviting.
The chairs/seating in reception, speaking for myself, was too low.

2026-01-15 • via Nuitee
C
Catherine • solo_traveller • nz
8
Good city hotel.
Pros:

Great central location and a nice city hotel. I like that it had a pool even though I didn’t use it due to the weather. I really liked the buffet, at both breakfast and lunch.

Cons:

The bathroom in the room could do with minor maintenance.

2026-01-15 • via Nuitee
• extended_group • de
8
2026-01-14 • via Nuitee