North Gate Jaffna

Hotels
•
Jetwing Hotels
8.6 (772 reviews)
Station Road, Jaffna, Jaffna District, 40000 , Jaffna , LK
94-21-2030500

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Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Cleanliness issues noted
Perceived overpricing on certain services

Categories

Cleanliness
7.73
Some reviews mentioned issues with cleanliness, notably water damage and bugs.
Service
9.2
Consistently praised for friendly and helpful staff across multiple reviews.
Location
8.74
Generally favorable; convenient for train station and city access.
Room Quality
8.19
Rooms are spacious and comfortable but some reviews indicated they appear outdated.
Amenities
8.72
Facilities such as the swimming pool and breakfast area are well-regarded.
Value for Money
8.18
Competitive location but some find it a bit overpriced.
Food and Beverage
9.23
Food quality is highly praised, particularly the buffet breakfast and local dishes.
Overall Experience
8.8
Many guests enjoyed their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:12

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay at the hotel.

Dining Options
Indulge in delicious meals at the restaurant or opt for 24-hour room service. Don't miss out on drinks at the bar/lounge.

Featured Amenities
Benefit from services such as complimentary Wi-Fi, concierge services, and wedding services during your stay.

With a prime location near popular attractions, North Gate Jaffna offers a convenient and comfortable stay in Jaffna. Book now to experience the best of what the city has to offer.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.6
Based on 772 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.8
B
B S Sivaram • solo_traveller • in
8
2026-06-05 • via Nuitee
T
Tiyara • couple • lk
8
Pleasant Stay at North Gate Jaffna
Pros:

We had a very pleasant stay at North Gate Jaffna. The room was clean and comfortable, and the breakfast buffet was good.

Cons:

The only issue we experienced was that the washroom door suddenly locked, and it took about 10 minutes for maintenance to unlock it. Apart from this minor inconvenience, everything else was good. We would happily stay here again.

2026-06-02 • via Nuitee
M
Malith • solo_traveller • lk
9
2026-05-30 • via Nuitee
K
KESHARA WEERASURIYA • family_with_children • lk
10
2026-05-26 • via Nuitee
A
Adam • extended_group • gb
9
2026-05-26 • via Nuitee
N
Narmatha • couple • ca
10
Amazing and will recommend
2026-05-15 • via Nuitee
J
Jayalutchmee • couple • au
10
Excellent with all comforts managed
Pros:

Amazing attentive staff, willing to help at all expenses in the restaurants and reception. A big shout out to all the staff especially the room attendee called Francis , keep up the good work in your gentle way

Cons:

Cleanliness, pool, small gym air conditioning, food central to railway station a short walk. Easy Tuc tuc drive. Easy to get tours

2026-05-11 • via Nuitee
A
Ali • solo_traveller • gb
10
A great place to stay
Pros:

Lovely, well run hotel. Staff very friendly. Rooms exceptionally cleaned by Francis. Breakfast and dinner buffets amazing. Lots of choice of local foods. Great location - 2 minute walk to train station, 20 min walk to Jaffna Fort and 20 min walk to main shops and market.

Cons:

No umbrellas for the loungers at the pool making it difficult to lounge by the pool until mid afternoon.

2026-04-30 • via Nuitee
B
Brammagith • couple • ch
10
2026-04-27 • via Nuitee
J
JIAJIA • couple • cn
10
2026-04-21 • via Nuitee
H
Harshani • solo_traveller • lk
10
2026-04-17 • via Nuitee
H
Haughey • couple • au
9
We thoroughly enjoyed our stay here. The hotel was comfortable, clean and the staff very helpful.
Pros:

The property was clean, modern, served great meals and came with a gym and swimming pool.

Cons:

The location was great for train travellers as it was located within 200m of the railway station but was otherwise it a bit remote from shops etc

2026-04-16 • via Nuitee
D
Dilan • family_with_children • lk
8
Convenient location with much potential
Pros:

The location and front desk staff were good.

Cons:

Food options could improve . Bathroom requires an upgrade

2026-04-14 • via Nuitee
R
Rajnesh • family_with_children • gb
7
Was a great hotel years ago but standards seem to have slipped.
Pros:

Great location next to railway station. Staff were friendly though we were only there for a short stay.

Cons:

I have been here 7 years ago when it was newly opened and looks like change of management/staff since then. Lot of staff in restaurant seemed to be walking around aimlessly with nothing to do but still take a long time to provide orders/drinks etc. One serious incident was that my uncle requested reception staff to keep his ice packs in a freezer over night for his medication and they stored it in a fridge instead. This was not acceptable and dangerous. Staff did not seem to understand the seriousness despite us speaking the local language.

2026-04-14 • via Nuitee
G
Gregory • couple • au
6
Pleasant hotel in convenient location but some air conditioning issues
Pros:

Great views from balcony, inviting pool and convenient location

Cons:

Air conditioning in room did not work on first night, so we were moved to a new room the next morning. The beds (twin beds) were short for our height. Public areas of the hotel (hallways, restaurant) were somewhat warm despite the air conditioning being on

2026-04-13 • via Nuitee
C
Casendra • solo_traveller • lk
5
2026-04-12 • via Nuitee
A
Abdul Hafil Al Mohamed • couple • gb
8
2026-04-10 • via Nuitee
S
Selladurai • couple • au
10
2026-04-08 • via Nuitee
• couple • ch
9
2026-04-07 • via Nuitee
C
Chanaka Shirantha • couple • lk
8
2026-04-05 • via Nuitee