Courtyard by Marriott Long Island Islip/Courthouse Complex

Hotels
Courtyard by Marriott
8.5 (518 reviews)
11 Court House Drive , Central Islip , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast not as expected

Categories

Cleanliness
7
Cleanliness issues mentioned, such as spiders and cockroaches in rooms.
Service
10
Many reviews praised the friendliness and helpfulness of the staff.
Location
10
Several reviews highlighted the ideal location and proximity to stores.
Room Quality
8
Rooms were generally comfortable but had some issues with cleanliness.
Amenities
9
Amenities were clean and nice, although some (like the pool) were under maintenance.
Value for Money
8
Concerns over high prices in relation to the quality of service provided.
Food and Beverage
7
Breakfast expectations were not met; only coffee provided despite booking.
Overall Experience
9
Overall, guests enjoyed their stay but noted specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:09

Property Description

Modern Accommodation
Experience comfort and convenience at Courtyard by Marriott Long Island Islip/Courthouse Complex. Our modern hotel offers free WiFi and complimentary parking for all guests.

Convenient Location
Situated just 12 km from Long Island MacArthur Airport, our hotel provides easy access to popular attractions like Nassau Veterans Memorial Coliseum, Jones Beach, and Nikon Theater, all within a short distance.

Relaxation and Entertainment
Unwind in our well-appointed rooms after a day of exploring Long Island. Whether you're here for business or leisure, our hotel ensures a pleasant stay for all guests.

Ready to experience comfort and convenience in Central Islip? Book your stay at Courtyard by Marriott Long Island Islip/Courthouse Complex now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 518 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
M
Michael couple us
10
2026-06-05 via Nuitee
R
Rosemary solo_traveller us
10
Graduation
Pros:

It was a really good experience.
All staff was very attentive.

Cons:

No breakfast buffet, Sit down breakfast

2026-06-02 via Nuitee
F
Francesca solo_traveller us
10
A nice and comfortable stay.
Pros:

The reception was spectacular. Very kind and welcoming.

2026-05-31 via Nuitee
C
Charlotte solo_traveller us
9
2026-05-28 via Nuitee
C
Charles family_with_children us
1
Oversold and underperforming.
Pros:

The bed was comfortable and all the appliances worked. They take noise enforcement and security seriously. Desk agents did what they could to be accommodating, or at least pleasant. Room service prompt to clean on request. The restaurant had tasty meatballs.

Cons:

Had family staying in the adjacent room prior to our arrival who told us that there was a drunken domestic dispute that they had to call security numerous times to resolve. When we walked into that room, there was still mystery liquid splashed on the sofa bed, wall, and curtains. My wife found two shards of glass in the carpet and I found three more. I called the front desk, who sent someone up with a vacuum cleaner, and even then, my wife saw thick dust on the corner edges of the carpet. Other random areas were obviously not dusted or cleaned regularly. Not a great environment for our 3-year-old, nor what you'd expect for the price per night of a king suite. There was some gangbanger-looking guy puffing on a cigarette each time we pulled up to the carport, with nobody enforcing the non-smoking sign.

The housekeeping staff themselves routinely blocked the two elevators, or used them for their cleaning carts--I guess the property doesn't have staff or industrial lifts? The elevators were already completely insufficient to manage the volume of guests, and we frequently waited up to 5 minutes for an elevator with space. Despite booking.com reporting that breakfast is available, all food must be purchased through their in-hotel pub, which charges an average of $15 per (small) entree.

Finally, we abruptly needed to leave the hotel a day early, and told them 36 hours in advance. They told us to contact booking.com, who told us to ask the hotel for approval. The hotel stressed contacting booking.com. I called b.com's customer support, who called the property, who denied my request for a partial refund. They acted like they were powerless to enforce

2026-05-26 via Nuitee
S
Sharolyn couple us
8
2026-05-26 via Nuitee
J
Julie couple us
8
2026-05-24 via Nuitee
A
Alperstein solo_traveller us
6
The only real issue was when the Pepsi truck hit the overhang and set the alarm off and water flowing under the overhang
Pros:

Location was very clean and the staff was good…..

2026-05-21 via Nuitee
K
Karen solo_traveller us
5
We were ripped off
Pros:

It was a beautiful building

Cons:

We did not get complementary breakfast it was not offered.

2026-05-20 via Nuitee
S
Sebastian Andres family_with_children ar
1
Muy sucio y falta de respuesta, mucho polvo nunca limpiaron las alfombras en 1 año por lo menos.
Cons:

En nuestro hospedaje no nos hicieron la limpieza correspondiente, con al excusa de que no quedo cargado en el sistema. Adicionalmente movimos la cama y estaba lleno de polvo, galletas viejas comidas y paquetes. Muy sucio y desagradable todo!.

2026-05-18 via Nuitee
C
Catherine couple us
8
Comfortable but noisy.
Pros:

The bed was very comfortable, the rooms were clean, the staff were friendly and efficient.

Cons:

We were in room 107 on the main floor and it was next to a utility closet. Someone made a racket there, and there were people making a lot of noise in the lobby in the mornings.

2026-05-11 via Nuitee
J
Joseph couple us
10
2026-05-10 via Nuitee
J
Joseph couple us
10
2026-05-10 via Nuitee
T
Travis couple us
10
2026-05-10 via Nuitee
N
Noor family_with_children us
9
2026-05-08 via Nuitee
S
Susan couple us
1
Pros:

Did not stay at property cancelled reservation cannot get my refund because cannot get a representative from either party to call each other to confirm the reservation was cancelled and approved even though i sent several emails from the property and from booking. Noone will call each other. Im out 266. And never stayed there. I'm calling better business bureau

Cons:

Never stayed at property

2026-05-06 via Nuitee
R
Robert family_with_children us
10
2026-05-04 via Nuitee
B
Barbara couple us
10
Love the place always clean and the staff is very helpful
Pros:

We did not get breakfast.
I am from Long Island and my wife, and I travel from Georgia to come up there to visit my family. Love the place and love the location it is. Very close to my family so we don't have to travel longer to see them.

Cons:

Wish breakfast was included with the stay.

2026-05-03 via Nuitee
E
Edy extended_group us
4
Not what I expected for what I paid
Pros:

The location was great for what I had to do

Cons:

Beds were extremely uncomfortable and the sheets were dirty red marks was not pleasant

2026-04-29 via Nuitee
L
Leslie solo_traveller us
6
Pros:

Room was close to the lobby and you were able to hear noise from it

2026-04-27 via Nuitee