Hotel Duman

Hotels
Korgalzhyn highway 2a , Astana , KZ
7-7172-791500

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Nicely designed and built hotel
Staff is very friendly and helpful
Great value for money
Cons:
Room cleanliness issues
Room was not cleaned during stay

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests reporting issues.
Service
7.5
Staff were described as very friendly and helpful, although there were mentions of room cleaning lapses.
Location
8
Guests praised the hotel's great value and its nicely designed building.
Room Quality
7.5
Some guests reported issues with room cleanliness, but overall, the rooms were described as nicely designed and built.
Amenities
8
Mixed reviews with some guests mentioning the lack of room cleaning service.
Value for Money
7
Guests appreciated the value for money offered by the hotel.
Food and Beverage
5
No specific mentions of food and beverage in the review provided.
Overall Experience
7.5
The hotel received mixed reviews overall, with positives such as friendliness of staff but negatives on room cleaning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 05:32

Property Description

Luxurious Spa and Recreational Amenities
Indulge in a relaxing massage at the full-service spa or unwind in the indoor pool and fitness center for a rejuvenating experience.

Dining and Entertainment
Savor delectable meals at Томирис restaurant, and enjoy a refreshing drink at the bar/lounge. Don't miss out on the daily buffet breakfasts for a delightful start to your day.

Convenience and Comfort
Benefit from complimentary Wi-Fi, a 24-hour business center, and free newspapers. With air-conditioned rooms, flat-screen TVs, and modern amenities, Hotel Duman ensures a comfortable stay.

Book now and elevate your stay at Hotel Duman, offering upscale accommodations near popular attractions in Astana.

Important information:

* If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
* Pool access available from 7:00 AM to 10:00 PM.
* Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

Cleanliness: 5
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 5
Overall Experience: 7.5
M
Mark
4
Pros:

The noise was outrageous. Both nights there was very loud music coming from the banquet hall until after midnight. You could not sleep

2024-12-05 • via Nuitee
R
Ruslan
10
Pros:

Nice

2024-10-28 • via Nuitee
S
Seth
8
Pros:

It was overall very good. Although it was just a bit annoying that absolutely each time I arrived at my room, my key card didn't work, and I needed to return to reception, 15 floors away, essentially every time I came back to the room.

2024-09-06 • via Nuitee
A
Alberto • partner
2
Pros:

Service was good , but the bathroom in the room was terrible . There was mold everywhere. Just bad.
The room itself was not too bad. It did smell strange tho.

2024-07-05 • via Nuitee
E
Elena
10
Great value hotel
Pros:

Really great hotel. The staff was super accommodating, nice rooms and health center, healthy and abundant breakfast buffet.

2024-03-12 • via Nuitee