Hotel Boutique Real San Juan Center

Hotels
•
Independent
9 (105 reviews)
Calle 62 No. 309D por 33b y 33c, Mérida, YUC, 97000 , Mérida , MX
52-999-2864374

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Pets allowed

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Convenient for transportation
Cons:
Inconsistent cleanliness
Communication issues with staff
Expensive laundry service

Categories

Cleanliness
5.8
Mixed reviews on cleanliness. Some guests praised the cleanliness while others had issues with cleanliness, specifically in bathrooms.
Service
6.9
Service received mixed reviews. Some guests appreciated the friendliness of staff, while others mentioned communication issues and rude behavior.
Location
8
Location was highlighted as a positive aspect by many guests, commenting on its proximity to key landmarks and transportation hubs.
Room Quality
7.3
Rooms were generally described as spacious and comfortable, with occasional concerns raised about maintenance and consistency in amenities.
Amenities
7.2
Amenities provided were satisfactory, with some guests appreciating the gym and pool, but others mentioned the lack of spa services.
Value for Money
6.9
Mixed feedback on value for money, with some guests feeling the price was reasonable given the location, while others found it to be on the higher side.
Food and Beverage
7.3
The breakfast and restaurant services received positive feedback overall, with some suggestions for improvement in variety.
Overall Experience
7.5
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:16

Property Description

Luxurious Amenities
Indulge in onsite massages and unwind in the steam room for the ultimate relaxation.

Convenient Services
Enjoy complimentary Wi-Fi, concierge assistance, and babysitting services for a hassle-free stay.

Dining and Event Spaces
Savor delicious meals at the hotel's restaurant or opt for room service. Additionally, make use of the 24-hour business center and conference facilities for your events.

With a stay at Hotel Boutique Real San Juan Center, relish a centrally located getaway in Mérida. Book now for a luxurious experience near key attractions!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 105 reviews
Cleanliness: 5.8
Service: 6.9
Location: 8
Room Quality: 7.3
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.5
O
Olivia • family
8
Pros:

The food was delicious and the staff was very professional and friendly.

2025-05-18 • via Nuitee
E
Esthela
10
Muy buena elección
Pros:

Muy buen opción, el. Hotel de 10, atención, comodidad, ubicación, alimentos.

2025-05-16 • via Nuitee
C
Caroline
8
Pros:

Good value for money

2025-05-05 • via Nuitee
D
Dulce María
8
Estancia agradable
Pros:

El hotel está a escasas dos cuadras del paseo Montejo, ideal para salir a pasear. La habitación es grande y cómoda. Siempre estuvo limpia. En la regadera después de unos minutos la presión bajaba considerablemente. No reportamos porque nos fue suficiente, sin embargo si van más de dos personas sería un problema. El personal muy amable siempre. Los meseros del restaurante siempre estaban al pendiente.

2025-04-23 • via Nuitee
S
Sheri
10
Pros:

Very quick and friendly check in. The room is comfortable and spacious

2025-04-15 • via Nuitee
J
Julio
8
Pros:

Small buy very nice.

2025-04-03 • via Nuitee
J
Jork
8
Pros:

You should give more mantainance to the bathrooms and keep floors more clean

2025-03-22 • via Nuitee
S
Silvia • partner
10
Pros:

The location of this hotel is great

2025-03-03 • via Nuitee
V
Verified traveler
8
Helpful Staff & Clean
Pros:

The staff were very helpful, friendly and quick to resolve any issues. The plumbing was a problem but again it was taken care of each time. We did eventually learn that Merida in general has issues.

This is a basic accomodation but clean and in a good location ... easy to reach Paseo de Montejo and walking score overall would be a 9 out of 10.

2025-02-25 • via Nuitee
V
Verified traveler
10
Very cofortable Hotel.
Pros:

Stay was very cofortable. I't will be better, if there are more restaurants for dinner

2025-02-24 • via Nuitee
L
Linda
10
Pros:

Great place!

2025-02-20 • via Nuitee
L
Linda • family
10
Pros:

Nice continental breakfast

2025-02-19 • via Nuitee
A
Adrian • partner
10
Pros:

Lugar sumamente tranquilo, pacífico y bonito. Sin duda alguna lo tomaríamos en cuenta para planes futuros.

2025-02-16 • via Nuitee
T
Tory Ann
10
Pros:

The hotel structure itself was older than I thought but had charm and staff were so welcoming and helpful! Rooms were kept clean everyday! Not as walkable to main tourist areas as thought but Ubers were great! Our couple hotel receptionists even helped us order a pizza and a cab! Restaurant was very good also!!

2025-02-01 • via Nuitee
G
Gilda • family
10
Pros:

The hotel is located just 15 minutes away from the center. Walking down the Paseo calle 60 it's really a nice treat because of the multiple shopping establishments and restaurants you find along the way.

The lobby, dining area are nice. The pool although small b is really cute and it has a sauna right next to it.

The rooms are clean, smell very nice, and are decorated tastefully without losing the Mexican flare.

The staff is really nice. I would book this hotel again.

2024-12-21 • via Nuitee
J
José Enrique
10
Pros:

Un hotel con excelente ubicación y con una comodidad increíble, las fotos no le hacen justicia, vale mucho la pena descansar y disfrutar el hospedarse aqui

2024-12-07 • via Nuitee
S
Shelley
10
A lovely little gem
Pros:

This place was a little gem. Staff were very nice. Bed was comfortable. Room was clean and had a king size bed, air conditioning, and fridge. A lovely breakfast with juice, coffee or tea, toast, fresh fruit and yogurt + granola was included. Located near Paseo 60. Excellent value.

2024-11-29 • via Nuitee
C
Christopher
8
Pros:

Muey bueno

2024-11-28 • via Nuitee
A
amy j.
10
Pros:

Lovely facility, much care and love has gone into the decor, guest comforts & restaurant. Excellent staff.

2024-11-23 • via Nuitee
N
Norma • family
10
Pros:

Hearst stay thank u will return

2024-10-28 • via Nuitee