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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Cooking class
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Supervised childcare/activities
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Conifer Grand Hotel in Hanoi offers a blend of elegance and comfort with air-conditioned rooms featuring modern amenities like flat-screen TVs and private bathrooms.
Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines including American, French, and Seafood. Special dietary requests can be accommodated with vegetarian, dairy-free, and gluten-free options available.
Convenient Facilities
Enjoy the convenience of concierge services, a fitness centre, and free WiFi throughout the property. The hotel also features a business centre and a tour desk to enhance your stay.
Experience luxury and convenience at Conifer Grand Hotel. Book now to secure your unforgettable stay in Hanoi.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs VND 150000 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 690,000 per person per night when using an existing bed.
Children from 7 years old to 11 years old stay for VND 530,000 per person per night when using an available extra bed.
People 12 years old and over stay for VND 750,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Phenomenal customer service
Love the service. So friendly and very helpful. Sophie was top notch.
The location is very convenient, even though it’s in an alley and the cab will not be able to leave you right in front.
Room decor is nice, even though the bathroom “door” kind of ruins it.
If anyone is in the hall doing anything, you will hear it.
The bathroom “door” is a glass door with a leaf stencil of doubtful taste.. if you go there at night, turning the light on will bother your partner. No other kind of insulation.. so yeah just put a real door?
Staff at the front desk seems pretty uninterested in helping you or even greeting you, but maybe is just an Ha Noi thing since a lot of people don’t do anything to hide the fact that you are not welcome there.
Màn che nhà vệ sinh ở phía ngoài, người ngoài có thể mở ra được! Màn che trong suốt có thể nhìn thấy tất cả nhà vệ sinh! Tệ
Rất ổn so với gí tiền. Nếu rẻ hơn chút thì sẽ phù hợp hơn.
Great breakfast comfy bed nice air con defs recommend
Location & service
They choose for me a room at last floor at the building next to store
The hotel is up an Alley, so be prepared to carry your luggage.
The rooms are very small and have no natural light due to the windows butting up to next doors walls.
Breakfast was nothing to look forward too, we chose to eat out.
Only good thing was the location, which was right in the middle of most things.
Location and room size is the best thing about this hotel. Walking distance to all things. Value for money.
The entrance is down a back alley which makes it hard to find and cars cannot get in and out easily.
Traveling solo I am used to getting the out of the way rooms that nobody else would want but this was taken to a whole new level.
The facade of the hotel all looks great and you can be forgiven for thinking you have a grande place especially as you have a doorman ready to welcome you in.
Be warned the bus is unable to get to the hotel due to its location down an alleyway so be prepared to be dropped on the main road and walk the rest of the way to the hotel.
We had been informed we would be met with a welcome drink on the rooftop but sadly this was not the case as there is no longer a bar up there as this has been changed into a gym.
Having been advised the room was ready I made my way to the 3rd floor to only to be asked to wait outside as they were still preparing the room.
The room is small with just enough room either side of the bed to get in, in no exaggeration you can reach out in your sleep and touch the wall.
The only place for your suitcase is the floor at the bottom of the bed, no luggage shelf.
I could not see out of the windows as they had been blacked out with some form of screening so makes the room more like a box and very claustrophobic with no natural daylight. Open the window and was faced with a concrete wall they was so close you could reach out and touch.
The drink station had no electrical socket so you had to boil your kettle on the dresser which had no mirror above.
The hairdryer was broken and there is no place in the bathroom to hang clothes or wet towels..
I haven't attempted breakfast yet. There is no formal dining room but an area located to the side of reception
Now the good points, the bed was clean and the hotel central.
I would never return.
We came across the Conifer Grand Hotel by chance and stopped for drinks. Good choice for non residents. Nicely located on the French Quarter on a relatively quiet street close to the Opera House. Worth knowing about and reasonably priced. Serves food and drinks.
Near old town, near church
Taxis can't drive to the hotel, which is no problem, except if you are seeing collected by an unpunctual driver, then you have to wait at the main road
Lovely location in a wonderful neighborhood. Plenty of vegetarian options.
breakfast and staff. Comfortable room and fun location
A beautiful little boutique hotel in a great location. Just a short walk to Hoam Kien lake. It's so quiet but just a street over its all hustle and bustle. Lots of little shops around for water etc. They even have an extremely fast laundry service.
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