Acappella Suite Hotel

Hotels
Independent
8.8 (2763 reviews)
8 Persiaran Sukan, Seksyen 13, Shah Alam, Selangor, 40100 , Shah Alam , MY

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Affordable prices
Cons:
Breakfast quality
Pool overcrowding
Slow check-in process

Categories

Cleanliness
8.44
Cleanliness mentioned positively, but some reviews highlighted issues with the room cleanliness.
Service
9.41
Staff are described as friendly and attentive, contributing to positive service feedback.
Location
8.95
Good location with many food outlets around, but some access issues mentioned.
Room Quality
9.4
Rooms are spacious and comfortable, highly rated in multiple reviews.
Amenities
8.43
Facilities are generally good, but concerns raised about the pool amenities being overcrowded.
Value for Money
8.89
Offers spacious rooms at affordable prices, making it a good value.
Food and Beverage
7.94
Breakfast buffet quality was disappointing, lowering the score.
Overall Experience
8.91
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Recreational Amenities: Embrace relaxation with the outdoor pool and fitness center.

Dining and Refreshment: Indulge in delicious meals at the restaurant and drinks at the bar/lounge.

Convenience and Comfort: Benefit from complimentary Wi-Fi, concierge services, and daily housekeeping.

Book your stay at Acappella Suite Hotel for a blend of comfort and convenience.

Important information:

Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.8
Based on 2763 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 9.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
I
Ikin couple my
8
2026-05-08 via Nuitee
N
Norshahira couple my
9
2026-05-07 via Nuitee
F
Farah extended_group my
7
Pros:

-

Cons:

-

2026-05-07 via Nuitee
I
irmi couple my
7
Pros:

comfortable

Cons:

aircond in the is not cool. The smell toilet is not good

2026-05-06 via Nuitee
M
Mamamia couple my
10
2026-05-05 via Nuitee
N
Nurshafwana solo_traveller sg
8
2026-05-04 via Nuitee
N
NOORAINAOLMARDIAH solo_traveller my
8
Pros:

The pantry, living hall & dining table are provided.

Cons:

The parking lot is at the basement which is difficult for disabled people to access & walk or even for people who are still in rehab.

2026-05-04 via Nuitee
A
Ahmad Hilmi family_with_children my
9
2026-05-03 via Nuitee
A
ahmad family_with_children sg
8
Pros:

rooms ok , but breakfast need to improve the taste.from porridge , to mee laksa , and prata and nasi lemak

2026-05-03 via Nuitee
S
SITI RUZIMAH solo_traveller my
8
2026-05-03 via Nuitee
K
Karen Abdullah solo_traveller my
7
2026-05-03 via Nuitee
R
Roshasyima family_with_children my
10
valuable
Pros:

the room

Cons:

dont have soap at sinki

2026-05-03 via Nuitee
M
MAAMOR solo_traveller my
9
2026-05-03 via Nuitee
M
Masera couple my
7
Pros:

friendly,concept appertment

Cons:

pool,location strategies

*please OPEN GATE to dinner or lunch behind hotel,walking at night is dangerously go to eat true walking distance long residential*
guest cant used card room for open gate

2026-05-02 via Nuitee
F
Farhan couple my
10
2026-04-27 via Nuitee
H
Hakim solo_traveller my
9
2026-04-27 via Nuitee
M
Muhammad Fadhil Ahmad extended_group my
7
Comfortable but the property really needed an upgrade
Pros:

Very strategic & convenient location in sec13 shah alam. Easy excess to highway, lots of f&b & things to do.

Cons:

Property is ageing & needs tlc, our incovenience experienced during our stay was the water heater was not functioning, the kitchen drainage got flooded & tv remote was not working properly. The staff however was able to fix everything there & then. The key card system need to improve as i lost a card whilst we were out walking back from nearby restaurant and was charge $30 for missing card. Also, pls have some dishwashing soap available in the apartment.

2026-04-27 via Nuitee
R
Ros Melati couple my
8
Pros:

Spacious and reasonably clean.
Close to restaurants and grocery store

Cons:

Toilet bowl needs good scrub - room 1913

2026-04-26 via Nuitee
M
Mohd Rabiq solo_traveller my
9
2026-04-24 via Nuitee
Z
Zaharah family_with_children my
8
2026-04-20 via Nuitee