Acappella Suite Hotel

Hotels
•
Independent
8.8 (2763 reviews)
8 Persiaran Sukan, Seksyen 13, Shah Alam, Selangor, 40100 , Shah Alam , MY
60-03-50398888

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Affordable prices
Cons:
Breakfast quality
Pool overcrowding
Slow check-in process

Categories

Cleanliness
8.44
Cleanliness mentioned positively, but some reviews highlighted issues with the room cleanliness.
Service
9.41
Staff are described as friendly and attentive, contributing to positive service feedback.
Location
8.95
Good location with many food outlets around, but some access issues mentioned.
Room Quality
9.4
Rooms are spacious and comfortable, highly rated in multiple reviews.
Amenities
8.43
Facilities are generally good, but concerns raised about the pool amenities being overcrowded.
Value for Money
8.89
Offers spacious rooms at affordable prices, making it a good value.
Food and Beverage
7.94
Breakfast buffet quality was disappointing, lowering the score.
Overall Experience
8.91
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Recreational Amenities: Embrace relaxation with the outdoor pool and fitness center.

Dining and Refreshment: Indulge in delicious meals at the restaurant and drinks at the bar/lounge.

Convenience and Comfort: Benefit from complimentary Wi-Fi, concierge services, and daily housekeeping.

Book your stay at Acappella Suite Hotel for a blend of comfort and convenience.

Important information:

Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.8
Based on 2763 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 9.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
N
NORIDAYU • couple • my
9
2026-04-16 • via Nuitee
S
SHAN KANTHAN • solo_traveller • my
7
Good
Pros:

I had a pleasant stay overall. The hotel staff were one of the highlights—service was excellent, the check-in process was very fast, and the security personnel were polite and accommodating throughout our stay.

We booked a large family suite, and the room itself was very spacious with nice interior décor. The lighting was calm and comfortable, creating a relaxing atmosphere.

I also appreciated that all corners of the room were well-equipped with both air conditioning and fans.

Another plus point is the parking, it's free and it is very easy to find a spot and park without hassle

Cons:

However, there are a few areas that could be improved. Firstly, the number and placement of plug points were quite limited, and some were located in awkward positions, making it inconvenient to charge devices.

Secondly, the bathroom design needs attention—the shower area is quite small, and water tends to flow out into the rest of the bathroom when in use.

As for breakfast, there was a wide variety of options available, which is great, but unfortunately, the taste was average. Most dishes were just acceptable and did not particularly stand out.

2026-04-14 • via Nuitee
W
Wan Mudrikah • solo_traveller • my
8
2026-04-13 • via Nuitee
N
Nurul Hasanah • family_with_children • my
10
2026-04-13 • via Nuitee
M
Menagha • couple • my
10
2026-04-12 • via Nuitee
N
norazlina • extended_group • my
9
2026-04-12 • via Nuitee
S
Salim Shahlah • solo_traveller • my
5
Improvement
Pros:

Worth the money. So big and comfortable

Cons:

I didn't like the curtain in the bathroom. It turns out smell so bad. I hope the hotel can improve this matter and replace the curtain with shower glass partition. Aircond in the room not cool also.

2026-04-11 • via Nuitee
S
siew chee • family_with_children • sg
8
2026-04-07 • via Nuitee
M
Mohd Noor • family_with_children • my
9
2026-04-07 • via Nuitee
A
Ahmad • family_with_children • my
8
2026-04-06 • via Nuitee
K
Khairunnisa • family_with_children • my
7
Cons:

Parking machine problem

2026-04-06 • via Nuitee
I
Irfan Riaz • family_with_children • my
10
2026-04-06 • via Nuitee
A
Ahmad • solo_traveller • my
10
2026-04-05 • via Nuitee
R
Razak • couple • my
10
2026-04-05 • via Nuitee
A
Arselan Hakim • couple • my
1
Very bad
Pros:

Nul

Cons:

Scary

2026-04-05 • via Nuitee
F
Fuad Shakir • couple • my
10
Nice stay
Pros:

Nice room. Easy to access. Near to shop anda restaurant. Value for money

2026-04-05 • via Nuitee
M
Mohamed Aznin • family_with_children • my
8
love it
Pros:

the swimming pool cool for kids also adult

Cons:

Breakfast food quality so-so

2026-04-04 • via Nuitee
I
Izfa • couple • my
10
2026-04-02 • via Nuitee
O
Osman • extended_group • my
9
2026-03-31 • via Nuitee
I
Intan • solo_traveller • my
8
Good but please make sure the facility is in good condotion before handing it to the customers
Pros:

Clean and comfy

Cons:

The tv is not working

2026-03-31 • via Nuitee