Hôtel du Phare

Hotels
Independent
8.2 (121 reviews)
10 Place du Général de Gaulle, Ouistreham, 14150 , Ouistreham , FR

Pets allowed

Facilities

Boat tours nearby
Electric car charging station
Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Sailing nearby
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good food options
Cons:
Poor cleanliness
Limited service hours
Dated rooms

Categories

Cleanliness
5.2
Multiple reviews highlighted issues with cleanliness, including dirty rooms and unpleasant smells.
Service
10
Some guests noted friendly and helpful staff, although limited availability was mentioned.
Location
10
The hotel is conveniently located close to the ferry terminal, often praised in reviews.
Room Quality
6.17
Guests reported dated and small rooms, along with issues such as broken amenities.
Amenities
8.71
Basic amenities were available, but several reviews indicated areas that needed improvement.
Value for Money
7.16
Many guests felt the hotel was overpriced for the quality received.
Food and Beverage
9.19
Guests enjoyed the breakfast and dinner options, noting quality and variety.
Overall Experience
9.15
Despite the issues, some guests had a reasonably pleasant stay for ferry travel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:31

Property Description

Experience the charm of coastal living at Hôtel du Phare, your perfect retreat in Ouistreham.

Room Comforts: Unwind in one of our 19 modern guestrooms, each featuring a flat-screen television, complimentary toiletries, and a cozy desk for your convenience. Enjoy the comfort of daily housekeeping that ensures your room is always welcoming.

Dining Delights: Savor delicious meals at Brasserie le Phare or wind down in our bar/lounge with your favorite drink. Start your day with a delightful buffet breakfast served daily from 7 AM to 10 AM, available for a small fee.

Prime Location: Our hotel is just minutes from stunning beaches and historical sites like the Museum of the Atlantic Wall and Pegasus Bridge, making it ideal for both relaxation and exploration.

Book your stay at Hôtel du Phare today and immerse yourself in the beauty of Ouistreham!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 121 reviews
Cleanliness: 5.2
Service: 10
Location: 10
Room Quality: 6.17
Amenities: 8.71
Value for Money: 7.16
Food and Beverage: 9.19
Overall Experience: 9.15
C
Christophe partner
2
Pros:

Awful hotel, not very clean and shocking attitude to guests. Convenient for an early ferry from Caen but obvious from the state of the hotel and attitude of staff that they were not interested or expecting guests to ever come back.

2025-09-28 via Nuitee
G
G
2
Grave mistake.
Pros:

I have never in all my years of traveling stopped at worse Hotel than this one. The room is extremely dirty. The room and toilet smell, is like a sewer. The shower head was broken they attempted to repair it (did not) said they would come back (did not). The reception is occasionally manned so often when you need somebody there is no one there. Most thing are broken, no handles on wardrobe doors, no heating. The place is a disaster and unfit for human occupancy. Do not go anywhere near the place.

2025-09-15 via Nuitee
I
Ian
10
Great position for ferry travel!
Pros:

Good hotel in great position for the ferry terminal. Stayed many times and always found the staff in both the reception and restaurant to be friendly and helpful. Great choice of food always well prepared.

2025-09-15 via Nuitee
R
Roger partner
6
Pros:

OK for a one night stay when you get off the ferry, as it's very close. However, the bar closes at 10pm, which isn't good timing, as that's when the ferry arrives! Rooms are small, clean and basic. Good breakfast buffet with local products.

2025-09-12 via Nuitee
M
Michael partner
4
Pros:

room was very small and there was no elevator, dining room staff were not very friendly, room furniture was old and dated, shower was small and awkward to get in and out, not very clean.

2025-09-12 via Nuitee
S
Steven partner
6
Pros:

The rooms need an update , the bathroom was tired and had a strong unpleasant smell as no plug in the sink and the shower was difficult to use . I wouldn’t recommend.
But on the plus side it is pet friendly and the restaurant was very good .

2025-09-10 via Nuitee
P
Patricia partner
6
Pros:

A budget hotel close to the ferry. Very dated; small rooms and strange sewage smell in bathroom. Excellent location for the ferry to Portsmouth. Breakfast very good.

2025-09-03 via Nuitee
E
Elaine
4
Good position main benefit.
Pros:

Limited reception time. Bathroom smelt dank. Very high step to shower. Main benefit was close proximity to ferry.

2025-08-31 via Nuitee
K
Kate family
10
Pros:

This hotel is a budget friendly and convenient option for access to the ferry terminal. The rooms are basic but clean. The beds very comfortable and shower powerful! We were welcomed by very friendly and helpful staff. The bar and restaurant had a great choice and was well priced. Again staff were very friendly and helpful.

2025-08-26 via Nuitee
N
Neil
4
Pros:

Over-priced. Very basic accommodation. Bedroom dirty - had not been cleaned under the bed. Bathroom floor sticky. Cockroach in bathroom and on landing. Apart from check-in (taking payment) no contact with staff.

2025-08-25 via Nuitee
J
Joanna
10
Pros:

I do stay here 3 times a year but it’s busy. I don’t expect to be remembered but I was and that is welcoming. Particularly good as a solo traveller. I feel looked after in le phare. Plus I enjoy the atmosphere and location when having supper. The rooms are very clean.

2025-08-01 via Nuitee
S
Stephen
10
Great stay
Pros:

Really great place to stop off and local for the ferry. Highly recommended
Super breakfast

2025-07-24 via Nuitee
P
Pauline
8
Pros:

Very comfortable and so close to ferry. Would definitely return

2025-07-22 via Nuitee
C
Clare
10
Pros:

Perfect place to stay when arriving on the evening ferry. Super convenient. Helpful staff. Comfortable room. Great breakfast.

2025-07-17 via Nuitee
A
Arthur
8
Pros:

All male staff some of whom were very brusque and grumpy.

2025-07-15 via Nuitee
C
Charlotte partner
8
Pros:

We stayed the night before a ferry crossing. Very convenient location, clean room and had everything you needed for a short stay. Not luxury, but perfectly sufficient

2025-07-05 via Nuitee
G
g j
10
Excellent position for ferry
Pros:

Excellent position for ferry, good variety of food and drink, friendly staff

2025-06-15 via Nuitee
V
Verified traveler
8
Good value and pleasant
Pros:

Clean with efficient pleasant staff. Very comfortable beds, mattresses seemed quite new. Good shower pressure. Nice to find a family room for 2 adults and 2 children. Good wifi. On the basic side and the room carpet was very tired but a fine place to stay.

2025-06-09 via Nuitee
J
john
6
Super location for ferry, but several drawbacks.
Pros:

Location spot on for overnighting before ferry crossing. Restaurant pretty good too. But our double room was comparatively small, as was the bed, with little room to move around the bed or room. No kettle, tea or coffee, nor water. Bathroom ok. Overall our 100 euro cost was, by normal French standards, well over the top.

2025-06-08 via Nuitee
E
emma
8
Ferry port accommodation
Pros:

Great location for the ferry port, basic room facilities but clean and comfortable beds
Amazing breakfast and friendly staff.. a Good one night stop over.

2025-05-27 via Nuitee