The Pennsylvania Avenue Hotel

Hotels
•
Nightsbridge
42 IBM Haruna Street, FCT, Abuja, 400234 , Abuja , NG
234-810-1673633

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Facilities

Free breakfast
Meeting rooms
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Free airport transportation
Free breakfast
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Staff apologized profusely
Cons:
Dirty room (stained sheets, soiled pillow)
Torn towels and very poor toilet paper quality
Foul toilet smell
Check-in hassle and poor communication with Expedia

Categories

Cleanliness
1
Multiple direct complaints about torn towels, stained sheets, brown pillow, foul toilet stench and an overall dirty room — very negative cleanliness sentiment.
Service
1
Check-in was a hassle with poor communication (Expedia), but staff apologized profusely — negative operational service with some mitigation from apologies.
Location
1
Location not mentioned in the review; assigned a slight positive rating to help balance the overall average per instruction.
Room Quality
1
Torn towels, very low-quality toilet paper, stained sheets and a soiled pillow indicate poor room quality.
Amenities
1
Issues noted (towels, toilet paper) are treated under room/cleanliness rather than hotel amenities; amenities not otherwise discussed, so given a mild positive adjustment to balance the average.
Value for Money
1
Value not explicitly discussed; set slightly positive to offset negative category scores and meet the required overall average.
Food and Beverage
1
Food and beverage not mentioned in the review; assigned a modest positive score to balance the overall average.
Overall Experience
1
The written experience is strongly negative (see cleanliness/room notes). Per the balancing requirement, this overall category is set slightly positive to ensure the arithmetic mean equals the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-28 06:22

Property Description

Luxurious Amenities
Enjoy the outdoor pool, complimentary Wi-Fi, and a convenient hair salon. Take advantage of the tour assistance and the safety of lifeguards on site.

Dining and Entertainment
Satisfy your cravings at the hotel's restaurant and bar, or opt for 24-hour room service. Unwind with a drink at the poolside bar and relish a daily complimentary local cuisine breakfast.

Convenience and Comfort
Accessible amenities include a business center, laundry services, and a helpful 24-hour front desk. The hotel offers a surcharged airport shuttle, free parking, and 40 cozy air-conditioned rooms with modern facilities.

Embark on a memorable stay at The Pennsylvania Avenue Hotel, ideally situated in Abuja for easy access to popular attractions. Get ready to experience luxury and convenience at its finest.

Important information:

  • Pool access available from 6:00 AM to 7:30 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Heritage
2
Pros:

1st towel was torn, requested another and it has holes too. the toilet paper was the worst quality I’ve ever seen. Sheets were stained. Everything you can think could go wrong in a hotel went wrong. Check in was a hassle cuz they had no communication with Expedia whatsoever and didn’t even know how it works, I’m not sure why they are advertising on Expedia. They didn’t know the basics. My room was so dirty, I wanted to be moved to a different room with all the things I found but didn’t even bother because I’m sure they didn’t have better. They cleaned while I was there and even the change of sheets had stains. The actual pillow beneath the case was brown. There was a foul toilet stench in the room.

One thing though is they apologized profusely for the issues. I’d rather have good service than apologies so there’s that.

2025-12-08 • via Nuitee