Apartamentos The Arc Carrís

Hotels
Carris Hoteles
9.4 (116 reviews)
Rua de São João, 48., Porto, 4050-296 , Porto , PT

Facilities

Free WiFi
24-hour front desk
Terrace
Elevator
Breakfast available (surcharge)
Smoke-free property

Review Highlights

Pros:
Beautiful location
Great staff
Clean and spacious rooms
Cons:
Some maintenance issues
Minor noise without soundproofing

Categories

Cleanliness
9.31
The reviews consistently describe the apartments as very clean.
Service
9.78
Staff were praised as great, providing excellent service during the stay.
Location
9.82
Reviews highlight beautiful central location and proximity to major sites.
Room Quality
9.27
Rooms were described as large, comfortable, and with good amenities.
Amenities
8.8
Amenities received mixed feedback; some improvements noted but generally adequate.
Value for Money
9.26
Value considered high due to location and overall quality.
Food and Beverage
9.31
Food options were not discussed but implied to be acceptable based on location.
Overall Experience
9.68
Overall sentiment from reviews indicates a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:04

Property Description

Welcome to Apartamentos The Arc Carrís, your urban retreat in the heart of Porto!

Elegant Accommodations: Our 16 spacious guestrooms are designed for your comfort, featuring kitchens equipped with full-sized refrigerators and ovens. With separate sitting areas and 32-inch flat-screen televisions, you’ll feel right at home while enjoying your stay.

Prime Location: Nestled in the vibrant Centro / Baixa area, you’ll be just a short stroll from iconic attractions such as the Stock Exchange Palace, Porto Cathedral, and Ribeira Square, making it easy to explore the rich history and culture of Porto.

Convenient Amenities: Enjoy daily buffet breakfasts to energize your mornings, and stay connected with complimentary wireless internet access. Our friendly 24-hour front desk staff is always on hand to assist you with any needs throughout your visit.

Book your unforgettable stay at Apartamentos The Arc Carrís today!

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

9.4
Based on 116 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
D
Daniel partner
10
Pros:

Beautiful apartment a few steps away from the water, shopping and restaurants.

2025-09-28 via Nuitee
J
Julio friends
10
Pros:

Great location. Room was clean and large. The only thing off putting was the smell in the entrance to the building. Also, the front door of the building was supposed to be only accessible by using a lock code but we were able to open the door just by pushing it. Property should fix this security loop hole.

2025-09-27 via Nuitee
N
Nicole partner
10
Pros:

Very clean, great location and our suite had a small view of the Duoro River. Although advertised as soundproof rooms, you can still hear guests when they are in the hallway by the elevator. We still enjoyed our stay!

2025-09-22 via Nuitee
M
Michel family
10
Pros:

Fantastic apartment in an ideal central location. Parking not ideal and quite expensive in the area , shop before arriving .. else this place is perfect!! Highly recommend

2025-08-26 via Nuitee
C
Colin partner
6
Pros:

Fantastically placed to experience the old Part of Porto, and in walking distance to all the major sites.

The maintenance team need extra staff as there were many items requiring fixing, that were never fixed.

2025-08-09 via Nuitee
D
David Fergus
10
Pros:

Nice comfortable apartment. Black out blinds and sound proofing was effective. Could get a little noisy with the occasional motor bike coming through the tunnel. Staff were great and just 2 mins walk from the river. Beautiful.

2025-08-07 via Nuitee
L
Larissa family
10
Pros:

Even though we were at street level it was quiet. The air conditioner was a welcome relief on a hot day.

2025-07-12 via Nuitee
D
Dan family
8
Pros:

We really enjoyed our stay the the Arc Carris apartments. If you are looking to be in downtown Porto close to grocery, restaurants, shopping, etc you cannot beat this property.

The property management was also excellent to deal with us. When our flight was delayed on our check out day they allowed us to check out late and stored our bags for very cheap so we could enjoy the day in Porto.

Our one recommendation would be to fix the hot water situation. The temperature of water that came out of the shower was erratic, constantly changing on its own.

2025-07-05 via Nuitee
F
Fabiola
10
Pros:

It was great, safe and very spacious

2025-06-28 via Nuitee
M
MIRNA
10
Pros:

Everything worked out perfectly. Since we had read the reviews we knew about the check in process. Our concerns were rapidly addressed and we had a nice and smooth stay. Despite the location of the apartments in such a busy area of Porto, the windows were soundproof and we slept well. Breakfast was lovely and the staff very helpful.

2025-06-05 via Nuitee
M
Marie
10
Pros:

I highly recommend staying at the Apartamentos The Arc Carris when you are in Porto. Beautiful modern room, kitchen and bathroom. A large deck with table and chairs overlooks the street. One block away from the river. A unique feature is the entrance. It takes you through a large one way window. Very Alice in Wonderland like. I was staying there alone and felt incredibly safe.

2025-05-29 via Nuitee
S
Simranjit partner
10
Pros:

Great location and big apartment.

2025-05-25 via Nuitee
S
Susan partner
10
Pros:

The apartment was very well presented, clean and spacious. It’s in a great situation, near the river, with lots of drinking and dining places nearby.
We booked a breakfast option at an extra cost and I would not recommend that - better to find a breakfast elsewhere.
The apartment itself was exceptional though and I would definitely recommend a stay there.

2025-05-23 via Nuitee
C
cheryl
10
Pros:

Right in the heart of Porto

2025-05-08 via Nuitee
R
Rebecca partner
8
Pros:

We had a good stay overall, but want people to go in the trx with their eyes open... It's in a very busy and popular area so there's good and bad with that. Good is everything a tourist wants to see is within walking distance. But then there are always loads of people hanging out at the street-level door to the property, including a pan handler who will tell you every day it's his birthday. He's also working with the convenient store clerks next door and the female pan handler across the road, so be aware of all that. Other than that, once you get inside, the property is modern, spacious, nicely decorated, but with a few minor maintenance issues like shower drain is slow, and bathroom sink leaks so everything you place under it will get wet... But I also didn't pay that much so overall solid.

2025-04-17 via Nuitee
K
Katherine partner
10
Pros:

This property is located right in the heart of the waterfront tourist area, close to dining options and plenty of beautiful sights. There is also a small grocery next door. The apartment itself has a beautiful view from the small balcony, but you have to go out onto the balcony to see it. I loved the way the doors opened to the outside to enjoy the fresh air. Our only complaint was that the bed pillows were ridiculously thin. Everything else was wonderful! Can be a bit noisy due to location, but we would stay here again.

2025-04-16 via Nuitee
C
Chelsea partner
10
Pros:

The Apartments were great for our one week stay. Having the extra space compared to a hotel room was greatly appreciated. The apartments were clean and well maintained. The location is perfect since you’re less than a 5 minute walk to the Duoro River, Don Luis Bridge and many restaurants.

The only small confusion was where to check-in and access the apartment on the first day since you have to check- in at the main hotel and then cross the street to get to the apartments.

2025-03-28 via Nuitee
T
Tracy Jane
10
Pros:

Nothing bad - lovely apartment

2025-03-28 via Nuitee
C
Caitlin
10
Pros:

Perfect location, 1 minute to the river and 10 minute walk to the old city centre. The room was spacious and clean. The check in was good, but just note that you need to go to the main hotel across the road, and get a code to open the apartments. Slightly hard to find, but once we got there it was smooth!

2025-03-21 via Nuitee
D
Danielle family
10
Pros:

This apartment stay was wonderful! Great location and views! It was located right by the water walking distance to all the attractions. Breakfast was wonderful being able to start the day with so many options the whole family was happy

2025-02-22 via Nuitee