Remfort Hotel

Hotels
8.8 (269 reviews)
Avenida Independencia Sur y 11 Calle Poniente #48 , Santa Ana , sv

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Cleanliness issues
Room noise and lighting
Lack of basic amenities

Categories

Cleanliness
8.19
Some reviews noted cleanliness issues, including stains and mould.
Service
9.66
Multiple reviews highlighted the staff as friendly and helpful.
Location
9.7
The hotel is praised for its central location close to the city centre.
Room Quality
7.65
Dated decor and issues with noise and lighting in the rooms were mentioned.
Amenities
8.18
Lack of basic amenities like filtered water and limited breakfast options.
Value for Money
9.14
Overall a reasonable choice for a hotel with good breakfast service.
Food and Beverage
9.19
Breakfast received positive feedback, but limited beverage options.
Overall Experience
8.66
A mixed experience with both positives and negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:20

Property Description

Luxurious Accommodations
Set in Santa Ana, Remfort Hotel offers air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Guests can also enjoy the convenience of room service and a 24-hour front desk.

Relaxation and Recreation
The hotel features a year-round outdoor pool and a terrace, perfect for unwinding and soaking up the sun. With free WiFi and free private parking, guests can enjoy a stress-free stay with easy access to all facilities.

Convenient Location
Located just 102 km from El Salvador International Airport, Remfort Hotel offers a paid airport shuttle service for guests' convenience. Book your stay now and experience comfort and luxury at its finest at Remfort Hotel.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 269 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 8.66
M
Manuella • couple • mq
9
Hôtel charmant
Pros:

Très bonne localisation pour visiter la ville de Santa Ana
La chambre est immense
L’hôtel est décoré avec goût
Le personnel est sympathique

Cons:

Le petit déjeuner qui n’est pas bon du tout
Il y a peu de choix

2026-04-20 • via Nuitee
A
Amy • couple • us
8
2026-04-18 • via Nuitee
J
Jinellie • couple • us
10
Pros:

The property was great
friendly staff and perfect location!

Cons:

Pool was a little too cold.

2026-04-09 • via Nuitee
R
Ralf • couple • ch
5
Lage okay, sonst eher nicht zu empfehlen.
Pros:

In der Nähe des Zentrums, ca. 10-15 Minuten zu Fuss bis zum Parque Libertad. Gute Parkmöglichkeit. Freundliche Mitarbeiter.

Cons:

Der Preis beim Check-in entsprach nicht dem Preis gemäss Booking. Bei mir in der Buchungsbestätigung stand der Preis inkl. Gebühren und Steuern. Trotzdem hätte ich diesen Anteil beim Check-In nochmals bezahlen müssen. Dieses Problem hatte ich bei einer Buchung via Booking noch nie! Die Zimmer sind extrem schlecht isoliert. Gäste die spät nach Hause kommen und laut sind, werden vom Personal nicht auf die Ruhezeiten aufmerksam gemacht.

2026-04-08 • via Nuitee
C
CYDRICK • couple • us
9
2026-04-04 • via Nuitee
R
Róbert • couple • hu
9
2026-04-04 • via Nuitee
D
Diego • couple • co
10
2026-04-04 • via Nuitee
P
Paula • solo_traveller • es
3
Muy caro para la mala calidad que ofrece.
Pros:

El amable señor que custodia las noches y el desayuno y las señoras que lo preparan

Cons:

La recepcionista que me recibió no fue nada amable, teniendo en cuenta que me dieron una habitación con el AC estropeado, cambiamos a otra que también tuvo problemas con el AC al principio, luego el lavabo se atascó. La habitación es bien fea, con una iluminación horrible, sin ventanas y a precio de un 5 estrellas en El Salvador. El hotel más caro con diferencia en todo mi viaje y el peor sin duda.

2026-04-01 • via Nuitee
E
EDWIN • couple • us
10
Amazing Location
Pros:

Amazing hotel in the city center. You can walk to the Cathedral and many attractions. The breakfast is really good. You can access public transportation, buses to the biggest volcano in Santa Ana. The bus stop is across the street from the hotel. Very friendly staff. I was very pleased with this hotel. Also, there is a gas station across the street from the hotel. Where you can get drinks and groceries.

Cons:

The indoor pool needs better care.

2026-03-26 • via Nuitee
K
Kathya • couple • us
10
2026-03-19 • via Nuitee
T
Thorsten • solo_traveller • de
8
2026-03-15 • via Nuitee
O
Oscar • solo_traveller • sv
8
Para mi viaje de negocio es buena opción
Pros:

Amabilidad de su personal y ubicación

Cons:

No tenía control para la TV y al solicitar se me dijo que se había arruinado y no tenían repuesto.

2026-03-13 • via Nuitee
R
Róbert • couple • hu
9
2026-03-06 • via Nuitee
W
WK1226 • couple • de
9
Pros:

Very friendly and helpful staff, especially Nicolle who assisted us with a bathroom problem and gave us some recommendations for Santa Ana and surrounding. Good location, around 10 mins walk to the town centre, where one could find a wide range of restaurants and street food (and the Christmas market when we visited). Nearby bus stops to visit La Ruta de Las Flores with the chicken bus.

Cons:

We got a room facing the main street despite having requested for a quiet room in advance.
Breakfast was ok.

2026-02-22 • via Nuitee
M
Marian Patrascu • couple • ro
9
2026-01-24 • via Nuitee
W
Williams • couple • sv
10
Pros:

El personal increible, muy amables y serviciales

2026-01-22 • via Nuitee
J
JACKELINE • family_with_children • sv
10
2026-01-20 • via Nuitee
A
Ana • family_with_children • us
10
Pros:

Facil y accesible.

2026-01-19 • via Nuitee
J
Javier • extended_group • gt
10
Cons:

The breakfast

2026-01-19 • via Nuitee
J
Jacky Donovan • solo_traveller • gb
7
Nice place
Pros:

Good location. Helpful staff. Comfy room. Good breakfast choices, though pigeons flying in were disruptive.

Cons:

Noisy at night with people outside the hotel talking loudly till all hours. On one occasion someone sat playing a trumpet on and off from 2 a.m. to 4 a.m. Madness!

Wifi was poor for a business hotel.

2026-01-16 • via Nuitee