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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ski storage
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Non-smoking throughout
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Concierge service
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Ski storage
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Garage
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Fishing nearby
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Snow sports gear
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Modern Accommodation at the Foot of Remarkables
Convenient Amenities for a Comfortable Stay
Delicious Dining Options at Pantry by Frank's
Experience modern comfort at Wyndham Garden Queenstown, located at the base of the stunning Remarkables. Enjoy free Wi-Fi, a 24-hour fitness center, and secure ski gear storage. Each room features a heat pump, flat-screen TV, and en-suite bathroom. Upgrade to an apartment for kitchenette facilities and laundry machines. Indulge in breakfast and lunch at Pantry by Frank's. With Queenstown Event Centre nearby, and The Remarkables just a short drive away, this hotel is the perfect choice for your Queenstown adventure. Book now for an unforgettable stay!
Please be advised that a surcharge will apply for all credit card transactions (2.5% for Visa and MasterCard, and 3.1% for American Express). If you wish to avoid incurring surcharge, you may want to choose to pay in cash or New Zealand Eftpos.Parking is subject to availability due to limited spaces.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 3 years old and over stay for NZD 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location was very good for the airport or getting to different routes out of Queenstown. Free parking but BE WARNED, what they don’t tell you until you arrive is that once the spaces are full on a first come first served basis, you then have to park offsite at $11 per day.
Absolutely filthy rooms, we eventually accepted the third room offered but still wasn’t clean and far off being up to standard. The below is a list of all the really notable hygiene issues over the 3 rooms with some relevant to all 3 rooms.
- mascara smear on mirror
- coffee splashes on skirting boards
- coffee splashes up wall
- looked like snot, dried onto one wall
- shampoo missing (looks Like holder was broken)
- physical dirt and debris on carpet
- a/c caked in dust inside
- mould in 2 showers, slimey gunk in 3rd shower
- heavy dust on window sills and above shower
- very wobbly dining table, could not eat dinner on it
- slimey smear on wall corner protector
- dirty glass windows
All rooms very tired with scuff marks on all walls, stained carpets etc.
Other guests witnessed having similar complaints at the front desk.
We had other issues as well like room key deactivation, potentially leaving us locked out overnight. Room was not serviced ready for the second night, so no refreshed towels, milk, coffee etc
Door to bedroom wouldn’t close until you pushed it hard shut. This is a fire door as well!
First room had broken fridge which smelled and then no milk for coffee of course.
We stayed in 7 hotels on this trip including another Wyndham (which was excellent tbh) not one asked for ID on check in. We had to fill out an annoying pre check in online with both our ids scanned, only to have to show them on arrival. What a waste of time that all was.
I’ve attached multiple photos for everyone to view to be able to make an educated decision. I hope this helps 😊
Ligging vlak bij het vliegveld en een aardig winkelcentrum met diverse horeca
Onderhoud was niet voldoende. Het is een nieuw gebouw, maar de gordijnen kwamen deels naar beneden door slechte haken/runners. Bovendien waren de gordijnen veel te zwaar.
Voor een nieuw hotel zag het er slecht onderhouden uit.
Onvoldoende kopjes, glazen enz.
Op booking wordt als eerste vermeld dat het ontbijt goed is. Het hotel serveert geen ontbijt.het verwijst naar een naastgelegen broodjeszaak. Daar wel goede koffie en een belegde croissant. Maar het is erg lawaaiig. Niet iets wat bij een goed hotel past.
Personeel van hotel was wat afstandelijk.
nothing
everything
It was a stop overnight so everything was fine.
Watch your head on the metal structure.
Needed a good clean especially bathroom
Good spot out of the city
Location and apartment facilities.
The dryer was very loud.
The staff were nice. Liked that there was a washer and dryer, but bathroom had no vent?
Bus stop close by for going into town/airport
Was expecting a bit more for the price we payed for 4 nights. One of the lamps didnt work, there were a lot of marks on the walls, some of the glasses and cutlery in the kitchenette had bits of powder on it still from the dishwasher im guessing. There was also amenities in the bathroom that were open that we threw out.
位置离机场非常近便，离购物中心步行可达，用餐买生活用品不管开车或者步行都方便。
房间卫生有待提高，换气设备噪音较大。房间灯泡不亮。
Didn’t have enough parking had to pay and walk about 1 block
Close to airport. But not TOO close. The staff were very friendly and helpful.
It's probably our fault but we ended up paying $33 for a shuttle for the very short distance from the airport, which seemed a bit much. Food options in the neighbourhood were a bit limited when we arrived late in the evening, but the staff were very helpful with giving advice.
Close to airport
Our room needed a refresh.
Great location, good cafe on premises
The Showerhead was broken, staff promised to fix but didn't.
Mold on floor of shower & brown marks on multiple light switches.
Very expensive for cleanliness and service.
Have requested an invoice twice both in person & email and still have not received.
Location near the airport and very helpful front desk staff for a late check in.
Bit tired and lacking charm or style.
The location is great, very close to the airport.
The staff were VERY unhelpful. They wouldn't look up from the desk when I was standing their to ask for help, and when I did ask for help they didn't communicate or say "Hello, can I help" they just dead pan stared at me.
It was also not very clear that the front desk wouldn't be manned after a certain time, or that we would have to access our room key from a loxbox?? Why wasn't this communicated? Made a very stressful evening.
Location to the Airport is perfect.
Parking limited
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