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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ski storage
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Non-smoking throughout
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Concierge service
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Ski storage
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Garage
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Fishing nearby
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Snow sports gear
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Paddle boating nearby
Review Highlights
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Property Description
Modern Accommodation at the Foot of Remarkables
Convenient Amenities for a Comfortable Stay
Delicious Dining Options at Pantry by Frank's
Experience modern comfort at Wyndham Garden Queenstown, located at the base of the stunning Remarkables. Enjoy free Wi-Fi, a 24-hour fitness center, and secure ski gear storage. Each room features a heat pump, flat-screen TV, and en-suite bathroom. Upgrade to an apartment for kitchenette facilities and laundry machines. Indulge in breakfast and lunch at Pantry by Frank's. With Queenstown Event Centre nearby, and The Remarkables just a short drive away, this hotel is the perfect choice for your Queenstown adventure. Book now for an unforgettable stay!
Please be advised that a surcharge will apply for all credit card transactions (2.5% for Visa and MasterCard, and 3.1% for American Express). If you wish to avoid incurring surcharge, you may want to choose to pay in cash or New Zealand Eftpos.Parking is subject to availability due to limited spaces.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 3 years old and over stay for NZD 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
front staff not there in the morning, in room didn’t even have slipper or toothbrush provided not even bathcloth
Cafe downstairs view, good price point, easy access to town
Rooms bit dirty, small lots of marks on the wall - need a good clean
Le calme, la proximité avec l'aéroport
Café Food was good but not open early enough
Drier in my room sounded like it was full of rocks
Friends room drier no door
We stayed at this property in December 2025 and had a serious safety incident that was not handled appropriately.
Late in the evening, another guest was assigned access to our room and was able to enter using a valid key issued by the front desk — while we were inside. This was not a misunderstanding; it was a clear room assignment error.
After the unauthorized entry, we discovered that the room could not be secured from the inside. At the same time, the in-room phone was not able to reach the front desk (multiple attempts resulted in busy or disconnected tones). This meant we had no way to immediately contact staff during a security incident.
When the issue was reported in person, we were told the other guest had been incorrectly assigned to our room and that identification had not been properly verified.
This was not a single mistake, but a combination of failures:
* Incorrect room assignment allowing unauthorized entry
* Lack of proper identity verification
* Inability to secure the room from the inside
* Failure of in-room communication during an active safety concern
We escalated the matter to Wyndham corporate. The response was a generic apology and an offer of loyalty points, without any meaningful explanation or indication of corrective action.
Guest safety and basic security procedures should not fail at this level. I hope the property and the brand take this seriously and implement changes to prevent this from happening to others. This experience raises serious concerns for anyone who expects basic guest safety standards to be reliably met.
für eine Nacht okay
Bad renovierungsbedürtig
Bei die Nähe zum Flughafen wäre ein Flughafentransfer sehr willkommen. Andere Hotels bieten es sogar kostenlos
Great location, short drive into Queenstown (if not peak time). Good view from our room. There was a bakery/cafe in the lobby which made the whole hotel smell like fresh bread at all times which I loved. Parking was available all three days right outside hotel. Great having the washing machine and dryer in the rooms, as well as the laundry detergent provided.
The bowls, glass cups, cutlery & pots were all dirty, the plates & mugs were the only clean dishes. There was no instructions for any of the appliances, which would of been okay if they were simple use with common sense, but I ended up having cold spaghetti due to how complicated the microwave was, and given it was ontop of the fridge, i had to stand on a chair to see the screen (I’m 5’6) to try figure out how to use it, as it didn’t have a start button, only a dial for mode options (which were defrost, reheat & potato plus a few others I don’t recall, but none were what I wanted) & a stop button. The stove top didn’t get very hot, on the highest setting it took 20+ mins to boil water. The dishwasher, washing machine & stove top were tricky to figure out how to use and we had to just guess & hope we had selected the right thing. Given how much Queenstown is a tourist location, I thought the appliances would’ve been easier to use or atleast be given instructions.
Das Hotel hat den Übernachtungspreis ein zweites Mal eingezogen. Trotz schriftlicher Zusicherung der Rückzahlung ist diese auch nach zwei Monaten nicht geschehen.
Parking on site is first in. All metered parking otherwise
Parking
Great location if you want to be close to the airport, but a little far away from Queenstown if you just wanna go for a walk.
Reception desk had hours that seemed a little short.
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