Premier Alatau Hotel

Hotels
7 (310 reviews)
Dostyk Street 105 , Almaty , kz

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ski storage
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room quality
Breakfast dissatisfaction

Categories

Cleanliness
5.5
Several reviews mentioned issues of dirt and poor maintenance.
Service
9
Positive feedback about the staff, especially manager Fatima and her helpfulness.
Location
9
Many reviews praised the location as good and convenient.
Room Quality
6
Concerns raised about mattress quality and overall room condition.
Amenities
7
Mixed feelings noted with old facilities and some non-functional elements.
Value for Money
6.5
Criticism of pricing versus the quality of accommodation.
Food and Beverage
5.5
Complaints about breakfast quality, with some items described as unpleasant.
Overall Experience
7.5
A mix of positives and negatives, leading to a neutral overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:14

Property Description

Luxurious Accommodation
Experience comfort and convenience at Premier Alatau Hotel, nestled in the scenic Samal district of Almaty. Our modern, air-conditioned rooms with balconies and satellite TV offer a relaxing stay after exploring Kok-Tobe Mountain just a short walk away.

Convenient Location
With Abay Metro Station nearby, guests have easy access to explore the city. Enjoy a leisurely stroll to various cafes and shops, or visit popular attractions like Kok Tobe Tower, Medeo skating rink, and Chimbulak Ski Resort, all within a short distance from the hotel.

Easy Access to Transportation
Whether arriving by train at Almaty-2 Train Station or by air at Almaty Airport, Premier Alatau Hotel offers a convenient location for travelers. Book your stay with us for a memorable experience in Almaty.

Important information:

Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.

Please note that this property does not provide a visa support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs KZT 200 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 6,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 6,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 310 reviews
Cleanliness: 5.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7.5
R
Rizat • solo_traveller • kz
5
2026-04-07 • via Nuitee
R
Roman • couple • ru
10
2026-04-07 • via Nuitee
I
Iran • solo_traveller • kz
9
2026-04-05 • via Nuitee
P
Parviz • solo_traveller • tj
1
Ужас
Pros:

Нет

Cons:

Все

2026-04-04 • via Nuitee
D
dutov • extended_group • kz
7
2026-04-03 • via Nuitee
Асем Бекболатовна • couple • kz
10
2026-04-01 • via Nuitee
E
Elena • couple • kz
8
Pros:

Отель расположен очень удачно, от него легко добраться до Кок Тобе, Медео. Рядом находится дворец школьников. Вид на горы очень красивый.

Cons:

В номере мало света, было темновато

2026-03-28 • via Nuitee
Жамал • couple • kz
10
2026-03-27 • via Nuitee
M
Medet • couple • kz
5
2026-03-25 • via Nuitee
A
Andrew • solo_traveller • ae
6
Pros:

Room was clean and bed comfortable. It was in a great location for skiing.

Cons:

The breakfast was very limited. Not worth the extra.

2026-03-24 • via Nuitee
A
Anna • couple • kz
10
Pros:

Отель старенький, но все чистенько. Все приветливые, завтраки вкусные. Расположение вообще отличное!

2026-03-24 • via Nuitee
K
Kakenova • couple • kz
7
Pros:

Местонахождение

Cons:

Ощущение небезопасности из-за смежных балконов

2026-03-24 • via Nuitee
M
Mert • couple • tr
5
Pros:

Oda güzel

Cons:

Restaurant çok küçük

2026-03-24 • via Nuitee
T
Tatyana • solo_traveller • kz
10
Pros:

Отличная локация. Просторный, комфортный номер. Завтраки простые, но вкусные!

2026-03-23 • via Nuitee
M
Mateusz • couple • pl
9
Pros:

Wszystko w porządku. Hotel w starym stylu jak w filmie Gambit królowej co mi wcale nie przeszkadzało. Łóżko wygodne dobrze mi się spało. Fajny widok na góry. Chętnie tam wrócę

Cons:

Trochę dłużej trzeba zaczekać na ciepłą wodę i jedna woda do picia na dwie osoby na dwie doby pobytu

2026-03-23 • via Nuitee
Шотпаева • couple • kz
6
Pros:

Очень хорошее расположение, но в самом номере уже пора сделать ремонт. От окна очень дуло, благо был кондиционер, за счёт него держалась температура. А так персонал и к самому номеру претензий нет.

2026-03-22 • via Nuitee
O
Osman01 • couple • kz
9
2026-03-17 • via Nuitee
B
Baubek • couple • kz
9
2026-03-16 • via Nuitee
Екатерина • solo_traveller • kz
10
2026-03-15 • via Nuitee
B
Bek • couple • kz
6
2026-03-11 • via Nuitee