Kingfisher Nest Hotel Suites- Westlands, Near Sarit Center

Hotels
8.7 (683 reviews)
Mwanzi Road , Nairobi , ke

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable amenities
Cons:
Noisy at night
Cleanliness issues
Room size could improve

Categories

Cleanliness
8.19
The cleanliness was noted as needing improvement, particularly the floor and noise during housekeeping.
Service
9.16
The staff were described as very welcoming, professional, and friendly.
Location
9.2
The hotel is centrally located near Westgate mall and is within walking distance to many amenities.
Room Quality
8.15
Some reviews mention that rooms could be larger and issues with hot water.
Amenities
8.68
The rooftop pool and bar receive positive comments, indicating good facilities.
Value for Money
8.64
The overall value was regarded well, but some guests felt certain aspects could justify improvements in value.
Food and Beverage
8.69
The breakfast buffet and hotel restaurant received positive remarks, but some guests found it just adequate.
Overall Experience
8.86
Guests expressed overall satisfaction with their stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Rooftop Pool and Sun Terrace
Family-Friendly Restaurant
24-Hour Front Desk and Currency Exchange

To book your stay at Kingfisher Nest with access to these amazing amenities, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 683 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
M
Muktar • solo_traveller • ng
8
Pros:

The location. The facilities in the room.

Cons:

The staff need to improve on courtesy and treat all guests well. I notice they only bother to greet non Africans.

2026-05-08 • via Nuitee
M
Mesfin • couple • et
8
2026-05-07 • via Nuitee
J
JC • solo_traveller • us
8
Good price for value, welcoming staff
2026-05-07 • via Nuitee
C
Carina • couple • dk
7
2026-05-05 • via Nuitee
E
Eirinaios • solo_traveller • gr
8
Μέτρια εξυπηρέτηση
Pros:

Η περιοχή πολύ ασφαλής και κεντρική με ωραία εμπορικά. Οι χώροι του πρωινού και της πισίνας ήταν καθαροί. Η πισίνα είχε πολύ ωραία θέα. Τα προϊόντα του μπάνιου παρά πολύ καλά. Το προσωπικό της καθαριότητας ήταν πολύ ευγενικό και εξυπηρετικό.

Cons:

Το προσωπικό της υποδοχής δεν ήταν πολύ πρόθυμο να εξυπηρετήσει. Έφτασαν στο σημείο να μας πουν ότι όλο το ξενοδοχείο δεν έχει ψαλίδι!
Όταν φτάσαμε, παρόλο που κλείσαμε μια παραπάνω βραδιά έπειτα από συνεννόηση μαζί τους, το δωμάτιο δεν ήταν έτοιμο. Μας έβαλαν σε ένα δωμάτιο που δεν είχε ζεστό νερό, δεν ήταν ιδιαίτερα καθαρό, κάποιες πρίζες δεν δούλευαν κλπ. Φαινόταν πως παρόλο που είχαν 15 ώρες να προετοιμαστούν δεν το έκαναν. Τα διόρθωσαν όλα αλλά έπρεπε να περιμένουμε άλλη μια μέρα να το κάνουν! Το πρωινό μέτριο με λίγες ευρωπαϊκές επιλογές.

2026-05-05 • via Nuitee
I
Irina • couple • ru
8
Pros:

Хорошее расположение, хороший завтрак, закрытая территория, наличие террасы.

Cons:

Смежные номера - максимальная слышимость соседей.
Немного уже уставшие номера, были бы здорово освежить

2026-05-04 • via Nuitee
D
DH • solo_traveller • gb
8
Cons:

The laundry service was very very expensive, and the same cost as having it done at the Ritz. No prices advertised. Rip off. Avoid avoid.

2026-05-03 • via Nuitee
V
Veronika • couple • cz
10
Skvely personal prijemne prostredi a skvee snidane
Pros:

Poloha

Cons:

Postel

2026-05-01 • via Nuitee
S
Surafel • solo_traveller • et
10
2026-04-30 • via Nuitee
• solo_traveller • ng
9
2026-04-26 • via Nuitee
R
RICHARD • solo_traveller • tz
10
Pros:

Nice

Cons:

Nothing

2026-04-26 • via Nuitee
N
NUNDINI • solo_traveller • et
7
2026-04-23 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-04-21 • via Nuitee
Z
Zenia • solo_traveller • br
10
2026-04-20 • via Nuitee
H
Horejah • family_with_children • nl
9
2026-04-19 • via Nuitee
Y
yasin • couple • tr
9
Gayet iyi
Pros:

Konum hizmet calisanlar hepsi cok iyiydi

2026-04-19 • via Nuitee
E
Erika • couple • ch
7
2026-04-18 • via Nuitee
V
Voutilainen • solo_traveller • fi
10
2026-04-16 • via Nuitee
C
Christian • family_with_children • fr
10
Pros:

Tout .

Cons:

Rien

2026-04-15 • via Nuitee
S
Solomon Ayomide • couple • ng
8
It was really great
Pros:

It was a pleasant stay. We enjoy the facility and service. The staff were always ready to assist. Would definitely visit again

Cons:

They need to put a footmat at the rest room so we can step on after bath.

2026-04-15 • via Nuitee