Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Good location
Cons:
High prices on amenities
Issues with cleanliness
Pool temperature too high

Categories

Cleanliness
8.34
Overall cleanliness was praised, but some reviews noted issues like a rasgado lençol and insect presence.
Service
9.31
Most staff provided excellent service, although there were some complaints regarding responsiveness.
Location
8.85
The location was generally well-received, enhancing the overall experience.
Room Quality
8.8
Rooms were often described as comfortable and well-maintained, contributing positively.
Amenities
8.33
Facilities and leisure options were good but marred by issues like high pool temperature.
Value for Money
8.79
Some reported high costs for basic items, affecting the perception of value.
Food and Beverage
8.84
Food quality was praised, but beverage availability raised concerns.
Overall Experience
9.11
Overall experience was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:51

Property Description

Luxurious Amenities and Activities
Novotel Itu Terras de São José Golf & Resorts offers a plethora of amenities including outdoor pools, fitness center, spa, sauna, kids' club, and water playground. Guests can enjoy golf and tennis courts, along with a wide green area for relaxation.

Delicious Dining Options
Indulge in a delightful buffet breakfast featuring homemade delicacies. For lunch and dinner, Raro Restaurant serves up delectable international cuisine with stunning views of the golf court.

Modern Comfort and Convenience
Experience modern and air-conditioned rooms equipped with minibar, work desk, and telephone. Some units even feature a cozy seating area and a balcony for a relaxing stay.

Book your stay at Novotel Itu Terras de São José Golf & Resorts for a luxurious and memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 45 per day.

Location

Guest Reviews

8.8
Based on 165 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
L
Laryssa • family_with_children • br
7
Pros:

Limpeza, playground outdoor e salão de jogos

Cons:

Comidas e sobremesas fracas e sem gosto pelo preço pago. Recreação fraca.

2026-07-25 • via Nuitee
H
henriquesO6729VY • Business
10
All Together 2026
Pros:

Tive um excepecional atendimento da Evellyn Coutinho

2026-07-21 • via Tripadvisor
9
944renang • Family
10
Excelente hospedagem!
Pros:

Aula Ramone spinning top, recomendo!

2026-07-20 • via Tripadvisor
J
juliana • family_with_children • br
7
Fomos bem atendidos, boas acomodações e fácil localização.
Pros:

Conforto das camas e espaço dos quartos.

Cons:

Não gostei que precisamos mudar de quarto e ficamos em um quarto com a vista para o estacionamento, nosso quarto original era com vista para a piscina.

2026-07-13 • via Nuitee
M
Mituo • solo_traveller • br
7
Pros:

Instalações.

Cons:

Alimentação. Poderia ter menos variedade mas com mais qualidade.

2026-07-12 • via Nuitee
S
Sergio • family_with_children • br
5
Pros:

Infraestrutura para as crianças

Cons:

Cama, colchão, limpeza.

2026-06-29 • via Nuitee
A
Andressa • solo_traveller • br
10
Indico
Pros:

Hotel com estrutura muito boa, ótima limpeza, funcionários prestativos e educados! Super indico!

2026-06-28 • via Nuitee
F
Felipe • family_with_children • br
10
Pros:

Localização muito boa. Staff amigável e cordial. Limpeza muito boa. Recreação animada e instalações muito bem mantidas.

Cons:

As máquinas de café estavam quebradas no café da manhã. Mas as comidas e bebidas são muito boas !

2026-06-23 • via Nuitee
V
Vivian • couple • br
10
Final de semana maravilhoso
Pros:

Camas e travesseiro confortável

Cons:

Nada

2026-06-18 • via Nuitee
L
Luciane • extended_group • br
9
2026-06-08 • via Nuitee
M
Márcia Keiko Uyeno • couple • br
10
Hotel resort com vários tipos de atividades
Pros:

Lençóis limpeza e toalhas

Cons:

Faltou amenities

2026-06-06 • via Nuitee
F
Felipe Graça • solo_traveller • br
10
2026-06-01 • via Nuitee
M
marceloi675 • Friends getaway • Sao Paulo, State of Sao Paulo
10
Excelent price and atmosphere
Pros:

Excelent place to stay with family
Great atmosphere with such a cozy crew. Cazé, Samuel was awesome

2026-05-30 • via Tripadvisor
A
ADTKT • Friends getaway
8
Good experience
Pros:

Improve the gym (more equipments)

2026-05-30 • via Tripadvisor
H
H6572ZQmichelb • Family
10
Novotel itu terras
Pros:

Amazing place, enyoinh the life.

2026-05-30 • via Tripadvisor
D
Dream46505992856 • Family • Bloomfield, New Jersey
10
Trip for a wedding
Pros:

It is an excellent place for families with small kids. I only speak english and the language barrier was a challenge but the staff is very understanding. Google translate makes everything possible

2026-05-30 • via Tripadvisor
S
Soares Ramos • solo_traveller • br
10
2026-05-17 • via Nuitee
B
Bruno • family_with_children • br
7
Pros:

Delivered what I was looking for but I expected a better assuming the rate price

Cons:

Water. Extremely difficult to have and still have to pay. Food could be better quality, specially for adults.

2026-05-17 • via Nuitee
I
ISLEINE • family_with_children • br
7
Cons:

Usei muito as escadas pois os elevadores demoravam muito por conta da quantidade de pessoas hospedadas. Me preocupou o fato de encontrar as escadas muitas vezes bloqueadas com carrinhos de comida, serviço etc

2026-04-28 • via Nuitee
V
Valeeia • family_with_children • br
7
A Booking não respeitou as regras do hotel que permite criança de 5 anos na cama dos pais. Fui obrigada a alugar 2 apart
Pros:

Limpeza, gentileza dos funcionários

Cons:

Barulho de motor da piscina aquecida c cachoeira, comida média , proteínas
Meio insossas

2026-04-22 • via Nuitee