ibis budget Santos Gonzaga

Hotels
•
ibis Budget
7.8 (4830 reviews)
77 Avenida Marechal Floriano Peixoto , Santos , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
6.8
Multiple negative remarks about cleanliness and specific incidents reported.
Service
8.8
Generally positive feedback on staff interactions, particularly at reception and restaurant.
Location
8.8
Repeated praise for the excellent location of the hotel.
Room Quality
6.8
Numerous mentions of rooms being small and excessively cramped.
Amenities
7.8
Some positive aspects noted, but limited offerings like lack of fridge and breakfast included.
Value for Money
7.8
Concerns about pricing relative to amenities and comfort.
Food and Beverage
6.8
Issues with breakfast quality and availability have been reported.
Overall Experience
8.8
Most reviews reflect a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:45

Property Description

Modern Comfort in Santos

Convenient Location: Situated in Santos, IBIS Budget Santos Gonzaga is steps away from Miramar Shopping and Shopping Parque Balneario, making it a prime choice for travelers looking to explore the city's attractions.

Cozy Accommodations: The air-conditioned rooms at IBIS Budget Santos Gonzaga offer free WiFi, ensuring guests stay connected throughout their stay. Each room features a TV and a private bathroom for added comfort.

Helpful Staff and Services: Guests can enjoy a simple breakfast at the on-site restaurant and benefit from the assistance of multilingual staff at the 24-hour front desk, creating a seamless and enjoyable experience.

Ready to experience modern comfort in Santos? Book your stay at IBIS Budget Santos Gonzaga now.

Important information:

Please note that only one small dog with a maximum weight of 15 kg can be accommodated in each room upon previous request and at a surcharge.

Guests traveling with pets are required to present a valid vaccination document for the animal upon check-in. Please note that pets are not allowed in the restaurant and bar areas and must not be left unaccompanied in the rooms. Please contact the property for further details.
We accept dogs up to 15kg with an up-to-date vaccination card, and a fee is charged.

Please note that the property voltage is 220 volts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.8
Based on 4830 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.8
C
Castilho • family_with_children • br
5
2026-07-25 • via Nuitee
R
Ricardo A Goncalves • solo_traveller • br
10
Pros:

Adoro ficar neste hotel. Sempre que vou a Santos me hospedo no Ibis Gonzaga . Tudo limpo , organizado e os funcionários sempre atenciosos .

2026-07-24 • via Nuitee
F
Fernanda • solo_traveller • br
10
Good stay
Pros:

The location an staff

2026-07-24 • via Nuitee
K
kazuko • solo_traveller • br
5
valor cobrado foi acima do valor proposta no momento da reserva
2026-07-23 • via Nuitee
A
André Luiz • solo_traveller • br
10
2026-07-22 • via Nuitee
P
Paulo • solo_traveller • br
7
2026-07-22 • via Nuitee
Z
Z • solo_traveller • br
10
2026-07-22 • via Nuitee
A
André Luiz • solo_traveller • br
10
2026-07-21 • via Nuitee
L
Luiz • solo_traveller • br
10
2026-07-21 • via Nuitee
H
Helder • solo_traveller • br
10
Pros:

O café-da-manhã é caro, mas é bom. Há várias opções tanto de comidas quanto de bebidas. Como sugestão somente colocaria mais frutas no cardápio, mas as que estavam à disposição estavam bem frescas.

Cons:

Pelo curto período que passava no hotel não notei nada que pudesse ser motivo de críticas. Sendo assim, nessa parte não posso contribuir. Gostei bastante da hospedagem.

2026-07-21 • via Nuitee
L
Leandro • family_with_children • br
10
Pros:

Usamos apenas para dormir uma noite de um evento, atendeu bem como todo Ibis.
Equipe foi bastante simpatica e educada, ficamos em 3 pessoas em um quarto e atendeu bem.
Café da manhã bom.

Cons:

Estacionamento privativo terceirizado, não tinha valores escritos, funcionário queria calcular de acordo com sua vontade. Optei por estacionar em outro estabelecimento.

2026-07-20 • via Nuitee
C
Cadu • extended_group • br
7
2026-07-18 • via Nuitee
S
Shirlei • family_with_children • br
10
Ótima semana.
Pros:

Atendimento e localização

Cons:

Não tenho nenhuma reclamação

2026-07-18 • via Nuitee
A
Adriana • solo_traveller • br
8
Pros:

Funcionária Vitória extremamente atenciosa.
Bom café da manhã
Boa localização e limpeza

2026-07-18 • via Nuitee
S
souto • family_with_children • br
8
Cons:

O quarto é pequeno demais e não tem armário e/ou cabides para colocar as roupas

2026-07-16 • via Nuitee
W
Walter • solo_traveller • br
3
Experiência frustante
Pros:

Apenas do café da manhã

Cons:

Limpeza no geral, lençóis mofados e sujos, toalhas furadas e manchadas, um absurdo com os hóspedes esse tipo de tratamento.
Falta de infraestrutura nos quartos, como secadores e frigobar.
Espaço extremamente limitado, quartos que não acomodam a quantidade vendida e divulgada.

2026-07-16 • via Nuitee
R
Robson • solo_traveller • br
8
Pros:

Buffet com variedade de bebidas quentes e sucos. Pães, frios e frutas também são oferecidos. Maquinas de vendas na recepção, com snacks e bebidas também estão disponíveis. Supermercados e padarias nas próximidades.

2026-07-16 • via Nuitee
P
Priscila • family_with_children • br
10
Equipe muito simpática.
2026-07-15 • via Nuitee
S
Simone Aparecida • couple • br
4
INCÔMODA
Pros:

BEM ATENDIDO PELOS FUNCIONÁRIOS

Cons:

O AR CONDICIONADO ESTAVA VAZANDO, PERCEBEMOS QUANDO ACORDAMOS DE MANHÃ COM AS ROUPAS , MALA E PERTENCES MOLHADOS

2026-07-15 • via Nuitee
A
Airton • solo_traveller • br
7
Pros:

Localização l

Cons:

Quarto sem frigobar e telefone

2026-07-15 • via Nuitee