Hotel Susato

Hotels
8.7 (276 reviews)
Dasselwall 5 , Soest , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited beverage options on Sundays

Categories

Cleanliness
7.84
Multiple mentions of cleanliness issues, including unclean rooms and dust.
Service
9.31
Generally positive remarks about helpful and friendly staff.
Location
9.35
Frequent praise for the hotel's convenient location near city attractions.
Room Quality
8.3
Rooms rated positively but mentioned minor issues with mattresses and cleanliness.
Amenities
8.33
Good feedback on amenities like breakfast and parking, but some limitations noted.
Value for Money
8.79
General agreement that the hotel offers good value, despite some costs for extras.
Food and Beverage
8.84
Breakfast received very positive reviews, but some limited beverage options.
Overall Experience
8.81
Overall experience is favorable, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 09:02

Property Description

Luxurious Accommodations
Hotel Susato offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, free toiletries, and free WiFi, ensuring a comfortable stay for all guests.

Relaxation and Recreation
Guests can unwind and rejuvenate at the sun terrace and sauna, or explore the beautiful surroundings through cycling and hiking activities, promising a perfect blend of relaxation and adventure.

Convenience and Services
With a 24-hour front desk, on-site bar and restaurant, gift shop, and function/meeting rooms, Hotel Susato caters to all your needs, whether you're on a leisure trip or a business visit.

Book your stay at Hotel Susato now and experience a perfect combination of luxury, comfort, and convenience during your visit to Soest.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 276 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
S
Sonja Buron • solo_traveller • de
9
2026-10-30 • via Nuitee
I
Ilona • couple • de
2
2026-10-29 • via Nuitee
C
Christian • couple • de
7
2026-10-29 • via Nuitee
S
Stephanie • solo_traveller • de
10
Komme gerne wieder
Pros:

Sehr schönes Frühstücks, sehr sauber, sehr freundlicher Empfang

2026-10-29 • via Nuitee
W
Wei Yun • extended_group • nl
7
Pros:

breakfast is super nice! Staff is nice too, big and spacious

Cons:

Some reception desk doesnt speak English, a bit hard when communicating
if it is a double bed, you feel uneven in the middle of the bed

2026-10-25 • via Nuitee
N
Nicole • couple • de
7
2026-10-24 • via Nuitee
W
Wolfgang • solo_traveller • de
10
2026-10-22 • via Nuitee
S
Stefan • solo_traveller • de
7
Pros:

Sauber und zentral

Cons:

TV nicht mit Mobilgerät/Netflix koppelbar

2026-10-20 • via Nuitee
B
Britta • couple • de
8
2026-10-18 • via Nuitee
C
carsten • solo_traveller • de
7
Alles in Ordnung, Preisleistung habe ich schon deutlich besser erlebt
Pros:

Gute Lage mit guten Parkmöglichkeiten, freundliches Personal

Cons:

Frühstück war am Freitag Morgen deutlich reduziert gegenüber Samstag morgen, keine Kaffeespezialitäten, das ganz Hotel ist gut gemacht aber es fehlt das Wohlfühlgefühl. Alles wird sehr kalt gestaltet

2026-10-17 • via Nuitee
J
Jeremy • solo_traveller • de
9
2026-10-16 • via Nuitee
J
Julian-Bert • solo_traveller • de
3
Wenn’s woanders ausgebucht ist, dann eine Lösung.
Pros:

Die Lage und die Sauna

Cons:

Check-In mit sehr großer Verzögerung, da kein Personal vor Ort war.

Die Flure und Zimmer sind kaputt, es wird kein Geld für Renovierungsarbeiten investiert.

Die Klimaanlage macht nachts komisch Geräusche und die Betten sind durchgelegen.

2026-09-19 • via Nuitee
P
Pavel • solo_traveller • cz
9
2026-09-18 • via Nuitee
K
kerber • solo_traveller • de
8
2026-09-09 • via Nuitee
D
Dana • solo_traveller • ca
10
Unfortunately I was very sick when I arrived but the hotel was the perfect place to recuperate. I will stay again if I
Pros:

The breakfast was amazing. All kinds of delicacies.

2026-09-07 • via Nuitee
I
Irma • couple • nl
9
Prettig en comfortabel. Vriendelijk en behulpzaam personeel. En de
Pros:

Vriendelijk personeel. Ontspannen. Sauna fijn en ligging hotel

Cons:

Kan het niet bedenken

2026-09-02 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-09-01 • via Nuitee
R
Regina • extended_group • de
8
2026-08-31 • via Nuitee
R
Reinhard • solo_traveller • de
9
Grundsolides Hotel
Pros:

Vom check in bis zum check out war alles zu meiner Zufriedenheit.

2026-08-24 • via Nuitee
W
Wolf • solo_traveller • de
8
2026-08-23 • via Nuitee