Holiday Inn Express & Suites Lubbock Central - Univ Area by IHG

Hotels
•
Holiday Inn Express
8.7 (304 reviews)
2115 Marsha Sharp Freeway , Lubbock , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and public areas
Friendly, helpful staff (receptionist Nancy highlighted)
Excellent breakfast and good coffee
Convenient, accessible location
Spacious rooms and well-designed bathrooms
Good value/affordable price for quality
Cons:
Noise issues for light sleepers (trucks, traffic, other guests, thin floors)
Gym under-equipped (missing pulley machine)
Occasional booking/third-party reservation issues and extra charges
Isolated room maintenance problems (musty room, unmade room, worn sheets)
Room-specific disturbances (noisy AC, flashing smoke-detector LEDs, strange wall noises)
One report of food-related illness from breakfast

Categories

Cleanliness
9.2
Multiple guests praised rooms, lobby, pool and common areas as very clean and well maintained; isolated reports of an unclean or musty room.
Service
9
Staff frequently described as friendly, helpful and accommodating (receptionist Nancy noted); some frustration tied to third-party booking/fees rather than front-desk service.
Location
8.8
Convenient and central location praised by many; a few guests noted traffic or truck noise affecting light sleepers.
Room Quality
8.3
Generally spacious, comfortable rooms and good bathrooms, but occasional issues reported (uncomfortable bed, noisy AC, flashing smoke-detector LED, intermittent wall noises).
Amenities
8.2
Breakfast and lobby coffee praised, pool and patio noted as clean; gym was mentioned as under-equipped (e.g., missing pulley machine).
Value for Money
8.9
Several guests called it affordable and good value for the price with good amenities; one guest felt a $159 charge/booking issue did not meet expectations.
Food and Beverage
9
Breakfast repeatedly described as excellent or very good and a highlight for many; one isolated report of poorly prepared breakfast causing illness.
Overall Experience
8.2
Majority of stays were positive with guests likely to return due to cleanliness, staff and breakfast; a minority experienced noise, booking or maintenance issues that reduced satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Welcome to Holiday Inn Express & Suites Lubbock Central - Univ Area, where comfort meets convenience!

Modern Rooms with Amenities: Enjoy a relaxing stay in our rooms equipped with a flat-screen TV, cable channels, and a private bathroom. Each room also features a desk and wardrobe for your convenience.

Delicious Breakfast and Outdoor Pool: Start your day right with a complimentary continental breakfast served daily. Take a dip in our refreshing outdoor pool to unwind after a busy day of sightseeing.

Convenient Location: Situated just 900 meters from Jones AT&T Stadium and 9 km from Lubbock Preston Smith International Airport, our hotel provides easy access to key attractions and transportation hubs.

Book your stay at Holiday Inn Express & Suites Lubbock Central - Univ Area now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Location

Guest Reviews

8.7
Based on 304 reviews
Cleanliness: 9.2
Service: 9
Location: 8.8
Room Quality: 8.3
Amenities: 8.2
Value for Money: 8.9
Food and Beverage: 9
Overall Experience: 8.2
J
Jadyn • couple • us
10
It was a busy weekend, lots of check ins, the staff was nice and accommodating. They didn’t seem flustered at all. It wa
Pros:

Easy to get around

Cons:

N/A

2026-10-27 • via Nuitee
S
Sean • solo_traveller • us
9
Great hotel in a convenient location
Pros:

I wish there were more hotels like this. Clean, well run, comfortable. They set the bar high. And not having pets allowed is great, too. I’ve had way too many nights listening to barking all night and walked into way too many rooms that reek of animal urine. Nice to find a hotel that still has standards.

Cons:

N/A

2026-10-20 • via Nuitee
A
AG_B • solo_traveller • nl
10
Pros:

Mooi, vrij nieuw hotel. Ontbijt was super. Erg schoon en goed onderhouden

2026-10-09 • via Nuitee
M
Marcia • couple • us
10
2026-10-08 • via Nuitee
D
Dodd • extended_group • us
10
Had a great stay and experience. Will stay there in future.
2026-10-08 • via Nuitee
B
Brenda • solo_traveller • us
10
Great
Pros:

Super great stay.

Cons:

None

2026-09-14 • via Nuitee
R
Ronald • couple • us
7
Very tiring!
Pros:

Staff were extremely friendly and helpful and the breakfast was great.

Cons:

To many loud trucks in the parking lot. Bed was uncomfortable. Smoke detector directly over the bed had two bright green LEDs that flashed every 5 seconds which affected sleep. There was a sound coming from the bathroom wall that sounded like a mouse with a small hammer tapping on a pipe. The AC had a rattling grill that was very loud. We will not be staying here again.

2026-09-04 • via Nuitee
M
Majad • couple • us
8
2026-09-03 • via Nuitee
G
Golder • extended_group • us
10
Really nice room for a quick one-night business trip
Pros:

Always appreciate a friendly receptionist like Nancy--surprising how few even smile these days. Really nice room. Only negative was to find out when you book through Booking.com you cant get discounts like I normally would for being a Texas Tech physician. Excellent breakfast and overall great lobby, rooms

Cons:

Not a thing

2026-08-28 • via Nuitee
J
John • family_with_children • us
9
2026-08-27 • via Nuitee
D
Dallas • couple • us
8
2026-08-23 • via Nuitee
Z
Zenia • couple • us
10
2026-08-23 • via Nuitee
R
Rodriguez • family_with_children • us
7
2026-08-21 • via Nuitee
S
Sylvia • family_with_children • us
10
The hotel was great!
Pros:

Everything

Cons:

I had booked with booking.com for two queens and you all fwd them a king bed plus addit'l charge to check in early and they denied it. I will not book with you all again, twice have a had issues with your booking and what I request.

2026-08-20 • via Nuitee
S
Stephanie • couple • us
10
2026-08-16 • via Nuitee
J
Joseph • extended_group • us
10
Pros:

Location of as perfect!

Cons:

The gym needed more equipment. i.e. pulley machine.

2026-08-10 • via Nuitee
M
Marcin • family_with_children • be
1
2026-08-10 • via Nuitee
R
Richard • couple • us
9
2026-08-07 • via Nuitee
A
Adiel • family_with_children • ca
8
2026-08-04 • via Nuitee
S
Sydney • solo_traveller • us
9
Affordable, spacious, and clean rooms
Pros:

Nice amenities and clean rooms, good breakfast variety.

Cons:

For light sleepers, you can hear other guests walking. Either cut your TV up or bring headphones to block out noise.

2026-08-03 • via Nuitee