Tbilisi Saburtalo Hotel by Mercure

Hotels
Mercure
9.4 (517 reviews)
15 Kazbegi Ave , Tbilisi City , ge

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Comfortable atmosphere
Good location
Nice breakfast
Cons:
Uncomfortable mattresses
Iron did not work well

Categories

Cleanliness
9.43
Hotel was clean, with a friendly and kind staff.
Service
9.9
Staff were described as extremely nice and exceptionally helpful.
Location
9.44
Location was praised and considered perfect.
Room Quality
8.39
Some reviews mentioned comfort issues with mattresses.
Amenities
9.42
Good amenities available, with additional touches like water refilling stations.
Value for Money
9.38
Overall value aligns with expectations for this hotel tier.
Food and Beverage
9.43
Breakfast was mentioned positively.
Overall Experience
9.8
Overall, a lovely stay with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:33

Property Description

Modern Design Building and Comfortable Rooms
Experience a welcoming atmosphere at Tbilisi Saburtalo Hotel by Mercure, set in a modern 9-story building in the heart of downtown. Enjoy bright and comfortable guest rooms with contemporary design, ideal for unwinding after a day of exploring the vibrant city.

Exciting Dining Experience
Start your day with an energizing buffet breakfast and savor delicious dishes at Black Lion Hub, the hotel's restaurant offering a fine selection of local and international wines. Indulge in a culinary journey during your stay.

Convenient Location and Accessibility
Located near major attractions like the National Gallery and Opera and Ballet Theatre, our hotel offers easy access to the city's landmarks. Guests with disabilities can also enjoy a comfortable stay with accessible rooms available.

Ready to immerse yourself in the charm of Tbilisi? Book your stay at Tbilisi Saburtalo Hotel by Mercure now!

Important information:

Please inform Tbilisi Saburtalo Hotel by Mercure in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 517 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
T
Tobias family_with_children de
10
2025-09-19 via Nuitee
couple sa
8
2025-09-18 via Nuitee
S
Sergo couple ge
10
2025-09-15 via Nuitee
R
Rashad solo_traveller az
10
2025-09-12 via Nuitee
solo_traveller az
10
Удобно, спокойно
Pros:

Чистота, приветливый персонал завтрак

2025-09-12 via Nuitee
H
Hanan family_with_children ae
9
Pros:

الفندق نظيف و مريح

Cons:

أعجبني

2025-09-10 via Nuitee
N
Nino couple us
10
2025-09-10 via Nuitee
N
Nino couple us
10
2025-09-10 via Nuitee
A
Ana couple ge
1
Cons:

Матрасы не комфортные. Утюг не работал хорошо, обжег плате.

2025-09-09 via Nuitee
S
Sezer solo_traveller tr
9
2025-09-08 via Nuitee
E
Ekaterina solo_traveller ru
10
2025-09-04 via Nuitee
I
Ipskamp couple nl
10
2025-09-03 via Nuitee
G
Gvantsa couple ge
10
2025-08-31 via Nuitee
couple ge
10
Pros:

Extremely nice staff, super clean, comfortable and new.

Cons:

No notes, keep up the great work!

2025-08-30 via Nuitee
S
Saida solo_traveller uz
10
2025-08-29 via Nuitee
A
ANTON family_with_children ge
10
2025-08-29 via Nuitee
N
Neşe family_with_children tr
9
Pros:

Konumu ve odalarını beğendim.

2025-08-26 via Nuitee
N
Neşe family_with_children tr
9
Pros:

Konumu, odaları ve yeni olması gayet iyi

2025-08-26 via Nuitee
T
Thomas solo_traveller si
9
2025-08-23 via Nuitee
מרים family_with_children il
8
Pros:

חדר נקי , צוות נחמד , מיקום טוב , מתקן למילוי מים בקומה נוח.

2025-08-22 via Nuitee