Russell Hotel

Just returned from a 5day Caledonian holiday to Weymouth staying at the Russel Hotel on the sea front. Made very welcome by the cheerful hotel manager, all staff excellent, especially Tracy ...bar manager/ entertainments manager/quiz master/bingo caller. She was fab. Entertainment each evening was great. Food .. good varied menu to suit all tastes, lovely refurbished room with a super walk in shower, and a comfy bed. Thanks tour careing driver Dave for a safe journey .Definitely will return to this hotel in the near future .

Our room was very shabby, wallpaper was coming off parts of the wall. The shower cubicle had a crack in it which made it took dirty, our curtains had holes and a split in them, the reception part was clean and tidy compared to the room. The restaurant was clean and welcoming, Jodie our server was really good, food came to the table hot despite the number of guests. The staff make this hotel, they are friendly and helpful, nothing is too much trouble for them, We would go back despite the room we had, hopefully in the future all the rooms will be updated.

We stayed for 1 night and unfortunately we won't be staying again.
The hotel is very dated, reception I found very rude. When the receptionist was taking my details my husband was referred to as "whats his name"! The fire alarm went off at 4.30am and reception didn't acknowledge it in the morning just said "it happens sometimes" on our way out we had to walk past the receptionists stood in the doorway smoking. On a plus side the bed was comfortable and a nice hot shower.

Mum and dad enjoyed food. Much emproved. Lovely premier room. Lovely staff.

Brilliant stay with friends! Came with my autistic daughter & the staff were fantastic with her! (Tracey especially) and the Elvis entertainer was amazing! The manager goes above & beyond for the hotel & guests....hope to visit again soon thank you for a wonderful time!

The hotel was clean for those who have mobility problems we noted that there was a lot of stairs you have to go down a fight from reception to get to dining room then more steps to bar although there is a lift but lots waiting for it so quicker to use stairs food was ok although had problems with getting eggs how I wanted them at breakfast if you don’t like runny (snotty) then go for scrambled also handy bus stop right outside

Thankyou russell hotel for putting up with us , uou all worked extremely hard with smiles , The new furnished rooms are lovely , The manager went out of his way to help anyone who needed it and so friendly, Entertainment very good and bar manager and staff did brilliant job , food well you cannot please everyone but staff worked hard , nice walk to town , flat takes about 10 mins , Jim our driver was very informative and kept us laughing , good holiday ready gor next years charrabanc,

We stayed at the Russell hotel about 5-6 times, and it was ok.. room was a bit dated, clean bedding and towels, No shower gel in the shower, so we had to buy some from the local shop, and we did want a sea view room, but they told me they were booked up, so we were at the back of the hotel building over looking the car park as usual. Would have been good to have a sea view for a change..
But we were told by another guest who had a Seaview room it can get a bit noisy from the traffic.. breakfast was good. Dinner was okay, but the roast dinners we thought vegetables were from frozen.. There was a 3 night half-price bar, so that was good. They have bingo every evening 9pm then at 10.00 pm.. staff were friendly enough.. All was good. We would return because we do like weymouth and hotel was ok for what we paid to stay there..

Location excellent - atmosphere great - room beds good and layout- could have done with more space for clothes - TV didn't work properly - on the last night there was a sewerage smell coming from the bathroom - I reported it and hope the problem could be found - food and entertainment were excellent - overall very good value.

Room 139 lovely and refurbished, food bland,cold and the rervice terrible not the waitress fault obviously Daishs don't employ enough staff sometimes reception staff helping out. Been several times to this hotel but not as bad as it was this time. I would look to go somewhere different next time by by DAISHS.

Having return Friday,from wet and windy and cold Weymouth. We had lovely time, found things to during day, as In group, we played cards, board game.As there noting on during day.
Room. very spacious room, lovely and warm, spare heated, of fan in room. Bed are very soft but comfy.clean room, towel changed daily.We was room 139 which you have to put up with extractor fans from kitchen, very noisy. Don't expect afternoon nap.Was turn off of a nice. One night had to ring reception, to tell them turn them off.Also about 7 am they turn on.(alarm clock).
Food.Was was ok, bit canteen style.The last night was best roast.
Entertain.
We had lovely time during evening, Entertain every night was very good.Also two lots of bingo, money good ,if u win.And to 66 years old (lol).for calling it.Great laught. Also 3 out4 half price house spirt and wine, till 9pm.
Would consider going back, definitely not 139 room.Also136 137, 138. Your room ,smelly like the kitchen,of a Evening. Also went through to other hotel, which was so much warmer, and cosy.

Stayed at the Russel for 3 nights over new year (2025-2026), room was disgusting, torn curtains and one set hanging off the rail. Radiator valve didn't work so heating was on all the time room was sweltering I asked for a maintenance visit which never happened. Had to sleep with the windows open because of the heat then it was very noisy being on a main road. two single beds pushed together but were different heights causing a ridge in the middle of the bed. sign on the door stating sloping floor but was so bad that every time I touched the bedside table all 3 drawers flew open. main staircase was awful with badly replastered areas that had not been repainted, wallpaper peeling off the walls and tape on worn parts of the carpet. we had meals in the Prince Regent next door as we were staying with friends, Hygiene non existent tea pot had clearly not been washed since its previous use and the inside was so bad we didn't drink from it. service was extremely slow with an average of 25 mins wait between courses due to under staffing and food quality extremely poor. wouldn't stay here again if you paid me to

Spent Christmas at the hotel which was very enjoyable. The hotel was nice and warm, the meals were excellent and the staff couldn't do enough for you. Thank you for a lovely break.

Hotel a little dated but the amazing staff made up for that. Dave, our waiter was fantastic from start to finish, bar staff, Head Chef, kitchen staff and hotel management all fantadtic.....thank you :)

Our experience lovely refurbished room, breakfast lovely, staff friendly and work really hard, evening meal nice but only had a couple we had meals out. Bingo at night great prizes and music after again only stayed in one night...
The only thing that really annoyed me and if they put something in place this could be avoidable, the Management team should address this immediately because it annoyed several people I spoke with the extractor fan which they forget to turn off in the kitchen, every night I rang down to reception not good enough at 10.30 at night very noisy. Would definitely stay again if they addressed this. Room 139

The manager was so friendly and helpful and always smiling, all the staff were friendly as well
Refurbished room in the annex was lovely
Nice to have a double bed that wasn't two pushed together
Comfy bed and warm room with walk in shower and hairdryer
Coffee and tea was never re stocked whilst we were there
Mirror and windows a little dirty
Lots of dust and fluff and broken biscuit on the floor when we got there still there when we left
Dirty drawer in bathroom with hair 😞
Food was superb for price and entertainment available
Coffee shop and bar
Drinks reasonably priced
Unfortunate that fire alarm went off three times in the night while we were there and two car alarms went off. Annex is overlooking car park
Not the best of views 😜

We were lucky enough to be in the refurbished area of the hotel so everything was new and in good working order. The bathroom had a good shower but could be improved with the addition of hooks for towels or clothes and a light over the mirror. The staff were friendly and attentive. However the food was very poor quality. Cheap sausages and beans at breakfast with no option for continental style yoghurt and fresh fruit. Tinned carrots and peas came with the evening meal with chicken so overcooked I was unable to cut it with the knife provided. The jacket potato chosen as a safer option the following evening was just as unappetising. However there are some very good restaurants in Weymouth which we used for the remainder of our stay.

Stayed for 5 nights not sure would stay again.
Room poor radiator TRV VALVE never worked so heating on day and night full blast.
Had to keep all window's open and keep fan on. We was in a back room over looking carpark. Could only flush toilet every 15 minutes so tank could fill up. Can't understand why the water is so hot got burnt a few times. Bed too soft. Great location found all staff in restaurant good. I had pie one one night rest of party had roast beef and Yorkshire pudding asked waiter if they could get my a Yorkshire pudding not a problem l was brought 2 super homemade. Thanks loved them.

Smoking on the stairs leading up to reception is terrible 2 of my party suffer asthma and found it a problem when entering and exiting the hotel steps should be clear at all times.
Would be nice to see some plants on display outside 🤔

Food terrible, Luke warm, badly cooked, not true to menu, ie chicken chasseur was a tough breast of chicken with chopped tomatoes over it ! Slow cooked beef was just sliced beef with gravy ! waiting staff no direction, a calamity, had to scramble for cutlery, if you asked for any more of anything like milk , it was taken of another table people had been using, toast as well, hygiene non existent! faulty towers comes to mind. Room we had was middling, not as clean as it should have been. Manager quite dismissive at check in felt was back at school. Budget food for daishes customers on there special return deals, so if there with another company you are paying sometimes 3 times more, for the cheap food, never again.

Stayed at this hotel as part of a Shearings coach holiday. Very disappointed with most elements of this hotel apart from the service.
Hotel room - cramped space for 2 adults - wouldn't want to be any smaller. Draft around the window - had to pack it with toilet paper and rattling noise outside of the window which disturbed our sleep. Reported to the manager to which he just responded that he knew about it (but was never sorted).
Food - stayed on a half board basis. All cooked food was poor quality (roast potatoes bland /hard, bread&butter pudding - burnt, fruit crumble - rock hard, fish & chips - fish was watery and tasteless). The only edible food was the salads!
On a positive - all staff were friendly, pleasant & very helpful.