Riverside Arashiyama

Hotels
8.8 (335 reviews)
Nishikyo-ku Arashiyama Nakaoshitacho 10 , Kyoto , jp

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent cleaning
Limited food options
Uncomfortable bedding

Categories

Cleanliness
8.13
Some reviews mentioned issues with the cleaning service and room conditions.
Service
9.6
The staff were described as friendly and helpful, particularly at the front desk.
Location
9.64
Multiple reviews praised the hotel's convenient location for sightseeing.
Room Quality
8.59
Rooms were described as spacious and comfortable, but some had issues with amenities.
Amenities
8.62
Amenities such as breakfast were generally appreciated, though some were lacking.
Value for Money
8.58
Overall good value indicated, but specific issues noted that could impact perception.
Food and Beverage
8.13
Limited food options noted, impacting overall satisfaction.
Overall Experience
9.1
Overall a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:26

Property Description

Prime Location in Kyoto
Riverside Arashiyama offers a prime location in the Nishikyo Ward district, just a stone's throw away from popular attractions like Arashiyama Bamboo Grove and Otagi Nenbutsu-ji Temple.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, and rooms equipped with a kitchen, fridge, and microwave for a comfortable stay.

Nearby Landmarks
Explore Kyoto with ease as the hotel is located near key landmarks such as Katsura Imperial Villa, Nijo Castle, and Kitano Tenmangu Shrine, offering you a glimpse into the rich history and culture of the city.

Experience the best of Kyoto at Riverside Arashiyama.

Important information:

Guests 19 years of age and under must be accompanied by a parent or a legal guardian to stay at this property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥6,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 335 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
K
KEIKO • solo_traveller • jp
6
Pros:

パン無料とオーブントースターが設備されていて、コーヒーも無料で提供されていた。
カードゲームも設備されていた。

Cons:

空気清浄機が綺麗でなかった。
座椅子が低くて座りづらかった。

2026-05-14 • via Nuitee
A
Alexsandra • family_with_children • us
10
Pros:

The staff was wonderful, full of knowledge on the area and recommendations on what to do during a rainy evening. Masa especially was extremely welcoming and helpful.

2026-05-13 • via Nuitee
井出愛也 • solo_traveller • jp
6
2026-05-09 • via Nuitee
A
Anand • solo_traveller • ae
7
2026-05-07 • via Nuitee
A
Anand • solo_traveller • ae
8
Pros:

Pets are allowed which is a plus.

Cons:

It was worth the price only because of the discount from booking.com Otherwise it is not worth the price

2026-05-07 • via Nuitee
S
Simon • solo_traveller • au
10
2026-05-07 • via Nuitee
A
Aki • family_with_children • jp
8
2026-05-06 • via Nuitee
B
Belen • extended_group • au
4
UN comfortable
Pros:

Not very good Communication with the staff

Cons:

Rudenesd

2026-05-05 • via Nuitee
N
nicholas kiat seng • solo_traveller • my
10
2026-05-01 • via Nuitee
H
haruka • family_with_children • jp
6
ペットも子どもも滞在しやすい宿
Pros:

とにかく駅から近くてよかったです。子連れだったので、設備として窓を開けられない、景色が見られないなどありましたが、気になりませんでした。エントランスのコーヒーが24時間飲み放題なのも良かったです。

Cons:

コーヒーなどはエントランスにあるので出入りするためにサンダルがあると嬉しかったです。水路沿いなので虫も多く子供は気にしていましたが、思いがけず5月なのにトンボの羽化が見られて良かったです。

2026-05-01 • via Nuitee
B
Brice • solo_traveller • fr
8
2026-04-30 • via Nuitee
A
Ayumu • couple • jp
10
室内でも、外（観光地が近い）でもゆっくりできる宿
Pros:

場所大変よい、清潔さ大変よい
無機質な室内デザインですが、犬を連れて行くと気を遣いすぎなくてよかったです。畳とかだと、どうしても傷や匂いがついてしまわないかと心配になるので、、

Cons:

特に思い当たりません

2026-04-26 • via Nuitee
V
Vanessa • couple • us
4
Pros:

The location was amazing

Cons:

The bed sheets and pillows smelled liked mildew. I complained to the front desk and they didn’t do anything about the smell really. It was pretty bad and transferred the smell to our clothing and my hair. The laundry service also is pretty bad. There is no way to get change and they said they have a coin shortage so all in all just inconvenient

2026-04-25 • via Nuitee
すぎ • solo_traveller • jp
5
2026-04-23 • via Nuitee
C
Charles • family_with_children • ca
8
Great location, friendly staff.
Pros:

The staff advised me on how to get to my next destination. They upgraded our room at no extra cost.

Cons:

There was a small "kitchen" but no plates or utensils or anything to use to cook or warm food on.

2026-04-23 • via Nuitee
A
Alexandra • solo_traveller • dk
9
Pros:

Fantastisk sted. Tæt på seværdigheder, men ligger roligt.

2026-04-23 • via Nuitee
R
Randolph • solo_traveller • us
8
Pros:

Great staff, informative and helpful

Cons:

Would have liked a bit more at the complimentary 'breakfast'. The bread was good, but that's all there was.

2026-04-23 • via Nuitee
Y
Yveline • couple • fr
7
Pros:

La proximité des sites de visite.

Cons:

Pas de petit-déjeuner
L’architecture de l’hôtel ne le rend pas accueillant.

2026-04-21 • via Nuitee
N
Neve • family_with_children • hk
8
Thank you so much for your understanding about all
Pros:

The service very helpful and all clean

Cons:

Maybe need natural light in the bedroom

2026-04-19 • via Nuitee
I
Iwona • family_with_children • ca
10
Very comfortable
Pros:

Very cute and great location

2026-04-18 • via Nuitee