HOTEL THE FLAG Shinsaibashi

Hotels
9.4 (8279 reviews)
Chuo-ku Higashishinsaibashi1-18-30 , Osaka , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Noise from nearby clubs

Categories

Cleanliness
9.25
Guests consistently praised the cleanliness of the hotel.
Service
9.72
Staff described as helpful, kind, and courteous, going above and beyond.
Location
9.56
Ideal location close to shopping and transport options.
Room Quality
9.21
Rooms noted as clean and comfortable, with modern amenities.
Amenities
9.42
Facilities including laundry, free coffee, and quiet library space praised by guests.
Value for Money
9.2
Guests felt the price was justified by the overall quality and services offered.
Food and Beverage
9.25
Breakfast described as plentiful and varied, contributing to overall satisfaction.
Overall Experience
9.62
Guests expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:28

Property Description

Central Location
Located in the heart of Osaka, HOTEL THE FLAG Shinsaibashi is a stone's throw away from popular attractions like Dotonbori River and America Village.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities including a flat-screen TV, desk, and rain shower. Some rooms even feature a luxurious bathtub for extra comfort.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk with friendly multi-lingual staff, free WiFi throughout the hotel, and a delicious buffet breakfast served daily.

Ready to experience the best of Osaka? Book your stay at HOTEL THE FLAG Shinsaibashi now!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 7-12 years when booking with meal-inclusive rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 3600 per day.

Location

Guest Reviews

9.4
Based on 8279 reviews
Cleanliness: 9.25
Service: 9.72
Location: 9.56
Room Quality: 9.21
Amenities: 9.42
Value for Money: 9.2
Food and Beverage: 9.25
Overall Experience: 9.62
A
Annie family_with_children us
10
Great hotel to visit Osaka.
Pros:

Great facilities like on-site laundry, coffee machine and breakfast. Very close to Dotonbori, Uniqlo, America-mura. Staff were very friendly and helped with same day delivery from Osaka to Kyoto. Close to train station.

2026-05-30 via Nuitee
C
Craig couple au
10
Perfect location, excellent room and spacious. Great staff. My partner and I have already said we will recommend to frie
Pros:

The location was great! The staff were really helpful when needed and polite always. The room was such a great size, bed was comfy and the bathroom was so great. Heaps of room

Cons:

Nothing

2026-05-30 via Nuitee
L
Liliana solo_traveller gb
8
Pros:

perfect location and really friendly staff. has everything you need

2026-05-30 via Nuitee
C
Cyanne couple us
10
Pros:

It was near a lot of restaurants and two major malls and also a lot of shopping streets nearby! I loved the breakfast buffet ~

Cons:

The fridge doesn’t get cold enough for the ice cream to not melt

2026-05-30 via Nuitee
F
Françoise solo_traveller re
10
Emplacement parfait
Pros:

Emplacement
Petit déjeuner
La chambre est moyenne en superficie

Cons:

Agencement de la chambre à revoir pour poser la valise

2026-05-30 via Nuitee
E
Elizabeth couple au
9
We had a great few nights in the hotel, it is clean and a beautiful, modern space. Short walk to the subway and shopping
Pros:

The property was in a great location, close to all the action Osaka has to offer

Cons:

Nothing

2026-05-29 via Nuitee
K
Kady couple us
8
2026-05-29 via Nuitee
J
Jan Laurice extended_group ie
10
2026-05-29 via Nuitee
F
Fong extended_group ca
9
Wonderful stay
Pros:

Excellent location, close to many food options, shopping and trains yet there is virtually no street noise inside. The room was great however the toilet did have a musty smell each time we used it. Not sure if it was a septic thing or not. The toilet built in deodorizer did not help so we used the provided air freshener spray to help. The shower was probably one of the best during our Japan visit and the bathroom is large. Hotel has free coffee available, they provided refillable water bottles during our stay. Staff were very friendly and helpful. They kept our luggage on early arrival and also when we checked out.

Cons:

The musty toilet smell when we used it. But room air freshener spray helped.

2026-05-29 via Nuitee
W
Wendy solo_traveller au
10
2026-05-28 via Nuitee
J
Jan couple nl
9
Centraal gelegen hotel met prima bedden en ontbijt. Aanrader!
Pros:

Midden in het gezellige Shinsaibashi gelegen, tussen heel veel restaurants en nog meer winkels. Toch een heerlijk rustig, mooi vormgegeven hotel. Personeel heel vriendelijk. Kamer klein, maar prima ingedeeld. Bedden en het ontbijt waren ook goed. Leuke plek, voldoende keus en goede producten. Het hotel gebruikt leenflessen om water mee te tappen, slim. Wasmachines en drogers ook helemaal OK.

Cons:

Helemaal niets.

2026-05-28 via Nuitee
C
Cüneyt extended_group tr
9
Mükemmel konum.. Tertemiz ve yepyeni otel..
Pros:

Otel kesinlikle tekrar gidilecek bir yer.. Hizmet kalitesi harika, temizlik ve içerik muhteşem, konumu mükemmel, alışveriş yapıp tüm alışveriş eşyalarınızı otel odanıza sık sık gelip koyabilirsiniz, çalışanların ilgisi de gayet iyi.. Ayrıca sundukları otel hizmetleri de gayet yerinde.. Kahvaltısı da kesinlikle oldukça başarılı ve yeterli.. Konaklama esnasında lobide sıcak içecekler, sıcak ve soğuk su, buz otomatı gibi hizmetler tamamen ücretsiz.. Standart odaları da diğer Japonya ve özellikle Tokyo otellerine göre daha büyük, 4 bavulu rahatça sığdırabilirsiniz ve standart oda ferah, banyo ve tuvalet ve oda ekipmanları yepyeni, yataklar rahat, konakladığımız 4 ayrı otele göre söyleyebilirim ki en konforlusu bu.. ✌️💯
********************************
This hotel is definitely a place I would return to. The service quality is fantastic, the cleanliness and amenities are superb, the location is perfect, you can shop and frequently return all your purchases to your hotel room, and the staff's attentiveness is excellent. The hotel services they offer are also very good. The breakfast is definitely quite good and sufficient. Hot drinks, hot & cold water, and ice machine are completely free in the lobby during your stay. The standard rooms are also larger than other hotels in Japan, especially in Tokyo; you can easily fit four suitcases, and the room is spacious. The bathroom, toilet, and room furnishings are brand new, and the beds are comfortable. Of the four different hotels we stayed in, I can say this was the most comfortable. ✌️💯

Cons:

Otel çok hareketli bir bölgede olduğundan gece sokaktan oldukça fazla ses gelebiliyor odalara, gece yarısı saat 3-4 'de bile fazla hareketli otel bölgesi. Uyku hassasiyeti olanlar için biraz bu durumu dikkate almak gerek diye düşünüyorum.
*********************************
The hotel is in a very lively area, so you can hear a lot of noise from the street in the rooms at night, even around 3-4 AM. Those with sleep sensitivities should take this into consideration.

2026-05-28 via Nuitee
A
a solo_traveller nl
10
Pros:

Fijne kamer, vriendelijk personeel en goede locatie

2026-05-28 via Nuitee
X
Xiaoming family_with_children nz
10
2026-05-28 via Nuitee
K
kristina couple at
9
Top Lage, schönes Zimmer.
Pros:

Super Lage & die Zimmer sind etwas größer als sonst üblich in Japan. Moderne Ausstattung.

Cons:

-

2026-05-28 via Nuitee
C
Charlotte solo_traveller nz
8
Pros:

Location is close by amenities and Dotonburi. Staff can speak English.

Cons:

The room didn't have side table and bed light. The other side of the bed was attached to the wall.

2026-05-28 via Nuitee
M
Martin family_with_children dk
8
En flot og behageligt hotel med en fabelagtig beliggenhed.
Pros:

Morgenmaden var over den standard som vi havde oplevet på andre hoteller i Japan. En behagelig overraskelse. Beliggenheden var helt perfekt med alt indenfor overskuelig gåafstand.

Cons:

Mulighederne for at sidde samlet udenfor de værelser vi havde var meget begrænsede. Mulighederne for at købe drikkevarer/chips etc var begrænset.

2026-05-28 via Nuitee
S
Sandy couple us
7
Pros:

Excellent location but too small

2026-05-28 via Nuitee
E
Emin couple de
10
Pros:

Die Zimmer waren geräumig. Und das Hotel hatte alles was man braucht.

Cons:

Es ist sehr laut in der näheren Umgebung.

2026-05-28 via Nuitee
C
CHENG-PING family_with_children tw
9
Pros:

飯店位置佳,工作人員服務超好,房間超乾淨

Cons:

2026-05-27 via Nuitee