SH Boutique Hotel

Hotels
8.8 (25 reviews)
Vila Dolores, Nº088 , São Tomé , st
shboutiquehotel@gmail.com

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast variety
Cons:
Inconsistent water availability
Poor service at breakfast

Categories

Cleanliness
8.28
Mentioned some issues with cleanliness due to water availability.
Service
9.25
Generally good service, but one incident noted with breakfast staff.
Location
9.29
Conveniently located near the city center.
Room Quality
9.24
Spacious rooms with comfortable beds.
Amenities
8.77
Decent amenities, but breakfast experience noted negatively.
Value for Money
8.73
Fair pricing considering the quality of the stay.
Food and Beverage
7.78
Breakfast offerings were varied but service was lacking.
Overall Experience
9.05
Overall a good experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:58

Property Description

Luxurious Accommodation
Experience comfort and style at SH Boutique Hotel with air-conditioned rooms, free WiFi, and a private bathroom. Some units even feature a charming patio for relaxation.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant. Enjoy a variety of dishes in a cozy setting that will surely satisfy your taste buds.

Convenient Services
Benefit from free private parking and paid airport shuttle service for a hassle-free stay. Our multilingual staff at the 24-hour front desk are ready to assist you in English, Spanish, French, and Portuguese.

Book now at SH Boutique Hotel for a memorable and enjoyable stay in São Tomé.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 25 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.05
A
andrezinho332 • couple • pt
7
Alojamento novo e muito espaçoso
Pros:

O alojamento é muito bom, novo e espaçoso. Quarto com uma cama bastante confortável. Pequeno almoço com bastante oferta e variada. Fica perto da zona central da cidade, facilmente acessível a pé. O Funcionário da recepção super atencioso desde o primeiro momento

Cons:

Não havia praticamente água quente. Houve apenas por 2/3 min à noite e nunca mais houve. A água do lavatório deixou de haver à noite, voltou de manhã mas por apenas 1min sem qualquer aviso. A senhora que estava no pequeno almoço foi pouco prestável quando lhe foi pedido apenas um copo, e esteve o tempo todo a ouvir vídeos no telemóvel com o mesmo com o som bem alto, o que incomodou bastante no momento do pequeno almoço.

2025-09-21 • via Nuitee
E
Ernestine • couple • ga
8
Pros:

La tranquilité, l'accueil du personnel. La propreté.

Cons:

Tout était bien. En dehors du frein de la langue,mais le personnel se débrouillait

2025-08-28 • via Nuitee
J
João • solo_traveller • pt
10
Pros:

Muito bom standard

Cons:

O acesso ao hotel podia ser melhorado

2025-08-15 • via Nuitee
H
Heidi • solo_traveller • us
8
2025-08-13 • via Nuitee
C
CARLOS • family_with_children • pt
10
Pros:

Instalações. Limpeza, tamanho dos quartos.
Simpatia dos funcionários

Cons:

Nada

2025-07-10 • via Nuitee
J
Jongkyung • solo traveller • kr
10
It couldn’t be better. Staffs are very kind and professional.
Pros:

Good location
Very very clean and well managed

Cons:

None

2025-03-06 • via Nuitee
V
Vincent • solo traveller • fr
9
Nice hotel in Sao Tome
Pros:

Clean and comfortable hotel in Sao Tome with a decent breakfast. The staff was very helpful and let me checkout later so I could keep the room while waiting for my flight.

2025-02-23 • via Nuitee
A
Alain • young couple • us
10
Great staff particularly the concierge
Pros:

Clean

Cons:

Isolated

2024-12-29 • via Nuitee
S
Stacey • with friends • gh
10
Wonderful
Pros:

Always clean, friendly and helpful staff.

Very affordable and close to a lot of places.

Cons:

Breakfast menu not very varied, quite limited

2024-07-08 • via Nuitee
J
JAIME • family
8
Pros:

No hay opciones de restaurante alrededor de la propiedad y el restaurante del hotel limitado.

2024-05-05 • via Nuitee
C
Chandramouli
10
Pros:

All is well except the restaurant should have some vegetarian friendly options

2024-04-02 • via Nuitee
A
Absolom • review category business travellers • gh
9
Superb
Pros:

Everything was just efficient. From the Breakfast, room services etc

2023-12-26 • via Nuitee
B
Benedict • solo traveller • se
8
Very good
Pros:

The hotel is on a quiet side street so not much noise. Most places in Sao Tome were in walkable distance but you can easily get a taxi or moto from the hotel. I liked the design of the room and it had good AC. The staff were very helpful even when there was a language barrier.

2023-11-27 • via Nuitee
T
Tamanda • review category business travellers • mw
8
the place is nice and need just to improve on the breakfast
Pros:

the breakfast was just the same stuff. for the 6 days i have been there i have had same type of breakfast

Cons:

hospitality

2023-11-14 • via Nuitee
S
Simon Peter
8
Pros:

Staff were very accommodating

2023-11-14 • via Nuitee
C
Cecilia • review category business travellers • ao
9
Superb
2023-11-04 • via Nuitee
C
Cecilia • review category business travellers • ao
10
Very good property.
Pros:

Almost everything.

Cons:

Do not serve dinner.

2023-10-07 • via Nuitee
Y
Yahnedum • solo traveller • gh
8
I’m all, my stay was good and exciting
Pros:

The facility is located close to the city center. Very quiet location away from the noise. Clean room at all times. Staffs are helpful (for English person, you’d have to deal with the translation app). You don’t need to worry about getting transport. Hotel helps with forex exchange as well

Cons:

The breakfast is always the same. Some variety would help. I think the price is a little high for this facility

2023-03-21 • via Nuitee
R
Robert • solo traveller • gb
10
Exceptional
Pros:

It's very central and the staff went above and beyond to help me out , I can't recommend this place highly enough, great breakfast too!

Cons:

Nothing to report, it was perfect

2023-02-13 • via Nuitee
L
Larissa • solo traveller • gb
10
Exceptional
Pros:

great

Cons:

great

2023-01-02 • via Nuitee