Aquaduct Hotel

Took a long time till we got the room
Don't tell didn't know that it received the payment from you

This hotel has it all the to become a great hotel, however due to poor maintanence and cleaning condition i would not recommend this hotel.
we are still trying to sort a double payment we were charged ordering an extra breakfast. we paid cash and yet after we left the hotel charge our credit card, without asking us, or trying to contact us. when we contact them to check why they charged again the reception manager claimed we never paid the extra breakfast though we are holding an invoice for that payment.

I really liked the hotel, the rooms are huge and very nice, the hotel is very clean and generally very pleasant. The breakfast is pretty good. There's also plenty of parking, though can get a bit tough when it's busiest.
My only problem with the hotel (though minor) is that there are only 2 small elevators that is not sufficient for the amount of guests that the hotel is designed for.
I highly recommend this hotel, had a great stay there.

The receptionist Michal was super friendly and helpful, however the room wasn't too impressive and the noise from the other room was annoying.

A

Large rooms clean and good looking
Great view
Great pool

The service we got onsite was ok, but!!! a very big but!!!!!!!! - the hotel didn't served breakfast (we ordered with breakfast), and we got only 100nis refund which is quiet ridiculous... In case the restaurant is close someone has to call me in inform me with that information?!?!??!? as we where there and stuck without food!??!??!?

So I tried to not write this review, and tried to contact the hotel few times, but no one got back to me... so here we go...

The room was fine, even tough the maintenance is ridiculous and impossible to lock the rest room........

A lot of noise in the floor during the night.
People were shouting and loughing outside our room after midnight, and it disturbed us.

Good location, nice hotel, small and cozy. Tasty breakfast. But dirty rooms, dirty toilets in the lobby and a floor at the dining room.

not that good; not clean and the food was not as good as expected, they have a great location and they can do very well however thay manage to fail almost everything

PRO:
New decorated boutique hotel
Great breakfast
Aprox 18 meter swimming pool
Comfortable bed
Spacious room

NEG: not the perfect maintenance
Reception was not available on every call
Waitress work with clothes they bring from home. More appropriate to have hotel uniform.

There was a filming at the moment and we weren't able to use the pool.
The hotel is nice but you can hear the noise from the other room.

place was good the staff professional

pool very busy with children-pool too small.
small/
dinning room very poor ...food o.k. drink hot in papercups cold in plastic cups.

Great hotel for family vacation, new facilities, great staff

Stayed mostly by the great pool. Amazing view of the Galilee. Large rooms. A shopping center walking distance with everything you need.

It’s a great brand new hotel with a spa and an event space, beside a shopping center and on the bachk you can see a beautiful old aquecdut.
The room was very spacious with a great balcony and view.
Breakfast was included and with a good variety of choices.
Very convenient, near Naharia and Achziv beach.

Inziamo dalla ricerca dell’hotel, nonostante il navigatore ci desse la pozione non si intuiva che quello fosse l’hotel. Abbiamo chiesto alla SPA adiacente dove fosse hotel Aquaduct (visto che li tutto è Aquaduct, per la presenza di un acquedotto romano) e ci hanno indicato un edifico senza alcuna insegna e nemmeno cartelli sulla strada.
L’accoglienza non proprio esaltante ma d’altra parte lì è cosi in genere. Veniamo alle camere, non c’è una mensola nella doccia dove appoggiare i contenitori del bagnoschiuma e shampoo, inoltre l’acqua fuoriesce dalla porta che non chiude e allaga il bagno. Non ci sono appendiabiti e appendi asciugamani, non c’è una sedia per lavorare al PC e gli interruttori sono all’entrata e nessuno ai lati del letto, quindi spenta la luce si va al buio verso il letto.La pulizia, il primo giorno ok, il secondo non sono state reintegrati shampoo e bagnoschiuma, le boccette esauste sono rimaste sul pavimento della doccia, non hanno rimesso il tappetino per uscire dalla doccia. Nel complesso la camera è spaziosa e confortevole e abbastanza insonorizzata. L’hotel è nuovo, ancora in fase di completamento ma sembra già vecchio, il personale alla reception spesso non è presente e poi il ristorante decritto sul sito Hotels.com non esiste “Hotel include un ristorante e un bar/caffetteria. Ogni mattina viene servita la colazione (inclusa nel prezzo)” ma la colazione viene servita dalle 9, direi un po’ tardi