Comfort Inn & Suites Oklahoma City near Bricktown

Hotels
•
Comfort
7 (825 reviews)
1809 E Reno Avenue , Oklahoma City , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, accommodating front desk staff (notably 'Mickey')
Affordable / good value for price
Pool available and enjoyed by families
Some rooms described as clean, spacious and comfortable
Cons:
Serious cleanliness issues (roaches, mildew, odors, missing ceiling tiles)
Room damage and maintenance problems (burn holes, stains, broken furniture, TV issues)
Location concerns for some (out of the way, near truck stop)
Inconsistent breakfast/service and limited vending/ice amenities

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness problems: roaches, mildew in showers, broken/empty toiletries, missing ceiling tiles, smoke smell, dirty/broken tiles and carpet damage—overall poor cleanliness.
Service
10
Service is consistently praised across reviews: front desk staff (notably 'Mickey') described as extremely friendly, accommodating and helpful, often cited as the highlight of stays.
Location
6
Mixed mentions: some guests appreciate a convenient location (minutes from Bricktown), while others call it out-of-the-way or next to a truck stop and note the neighborhood is not ideal.
Room Quality
5
Room quality is mixed to negative: some rooms were spacious and comfortable, but many reports of uncomfortable beds, burn holes, stains, damaged furniture, TV problems, odors and infestations indicate uneven room condition.
Amenities
8
Amenities had positives (pool enjoyed by families, basic breakfast available) but also issues (elevator problems being addressed, limited ice machines, no vending machines, occasional cold pool).
Value for Money
9
Several guests note the hotel is affordable and good value for the price, with some surprised that staff and basic comfort delivered reasonable value despite other problems.
Food and Beverage
6.5
Breakfast is available and acceptable to some, but multiple complaints about limited variety, items running out early, cold food and inconsistent service lower this score.
Overall Experience
8
Overall experience is mixed: exceptional staff often salvage stays and some guests would return, but serious cleanliness and occasional room/infrastructure issues (bugs, odors, damage) negatively impact others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 06:05

Property Description

Modern Amenities and Convenient Location
Located just 3.5 km from Chesapeake Energy Arena, Comfort Inn & Suites Oklahoma City near Bricktown offers a comfortable stay with a fitness center, indoor pool, and free WiFi.

Exceptional Services
Guests can enjoy the convenience of a 24-hour front desk, business center, and concierge service at this 3-star hotel.

Nearby Attractions
Explore Oklahoma City's cultural sites with Oklahoma City Museum of Art just 4.4 km away and Oklahoma City National Memorial 4.9 km from the property.

Experience convenience and comfort at Comfort Inn & Suites Oklahoma City near Bricktown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7
Based on 825 reviews
Cleanliness: 3.5
Service: 10
Location: 6
Room Quality: 5
Amenities: 8
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 8
J
Justin • solo_traveller • us
10
2026-07-11 • via Nuitee
L
Lemus • solo_traveller • us
1
2026-07-10 • via Nuitee
S
Steve • solo_traveller • us
1
If you like sleeping with one eye open, or school lunches, or showering with bugs, this is the spot!
Pros:

The coffee was okay. The breakfast was like a school lunch cafeteria and the lunch ladies have been told to conserve as much food as they can to keep costs down. There was no juice whatsoever. It was very much like an underfunded soup kitchen. I liked that it was directly across the street from the Greyhound Bus Station.

Cons:

Aside from the abysmal cafeteria situation, there were obvious maintenance and cleanliness issues. The carpets were old and frayed and missing in some places. The metal framing around the bathroom door was rusted. There was mold growing in my bathtub. I ended up cutting my stay short because a roach in my shower. I also had to jump through 1,000 hoops in order to get a refund for my unused nights.

2026-07-06 • via Nuitee
D
Dannon • family_with_children • us
5
My stay would’ve been super pleasant if others were considerate.
Pros:

I liked the rooms and all the amenities.

Cons:

Next door neighbors stayed up hooping and hollering and laughing all hours of the night.

2026-06-28 • via Nuitee
L
Lesa • couple • us
7
2026-06-28 • via Nuitee
J
Jerra • couple • us
7
Perfect stay and affordable for our one night
Pros:

Clean and friendly staff

Cons:

Location

2026-06-27 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

We had problem with the TV for over an hour and the phone was from another room.

Cons:

Easy to get to and a good breakfast.

2026-06-26 • via Nuitee
H
Henderson • solo_traveller • us
10
2026-06-25 • via Nuitee
L
Lori • solo_traveller • us
10
2026-06-15 • via Nuitee
P
paula w • couple • us
6
Hotel had the potential to be great despite out of way and next to a truck stop
Pros:

Room was big

Cons:

Location, out of way, next to a truck stop, room had a smell(smoke ), ceiling tiles were missing in hallway, blowers were going in part of hotel. Obviously something had happened and was being attended to while still allowing visitors

2026-06-15 • via Nuitee
M
Mariana • extended_group • us
10
2026-06-13 • via Nuitee
A
Amber • couple • us
4
Aside from the exceptional service from Mickey. I probably won’t return to this location. Maybe just to say hi to her.
Pros:

The staff, and the bed for sure. Mickey at the front desk when we checked in was absolutely fantastic, and went out of her way to accommodate us.

Cons:

No breakfast, tv didn’t work at night. Tv stopped working at night time… one of the staff members said something with servers? Woke up early to go have breakfast got down a little after 8 and everything was gone, it was crazy disappointing, I asked kitchen staff what time breakfast was over she said 9am…… looks like it’s over when the first food put out is taken.

2026-06-13 • via Nuitee
M
Marlana • family_with_children • us
10
We will most definitely stay there again!
Pros:

There were some issues with the elevator but we being addressed, we enjoyed the pool and breakfast with our children and grandchild.

2026-06-13 • via Nuitee
C
Chitora • family_with_children • us
4
10 out of 10 for front desk staff; 0 for bugs in the room.
Pros:

The front desk staff was very accommodating and courteous. She gets a 10 out of 10.

Cons:

However, the room we received was already occupied...by roaches. We didn't stay.

2026-06-13 • via Nuitee
F
Fidencio • couple • us
10
2026-06-09 • via Nuitee
B
Brandy • family_with_children • us
8
for the price, the facilities staff and stay was surprisingly great.
Pros:

I was hesitant due to all the bad reviews of this location. However, the staff was phenomenally friendly. The place was clean, and it was comfortable.

2026-06-07 • via Nuitee
C
C. • family_with_children • us
8
Great location and a nice room on the 3rd floor.
Pros:

Great location! Minutes from Bricktown. Room was clean and the bed was comfortable.
***There Wed-Fri.

2026-06-06 • via Nuitee
K
Karen • family_with_children • us
6
I came for a tournament my daughter was playing in, not sure that we would stay again.
Pros:

Mickey was the best. She always made sure we had everything we needed for the entire stay.

Cons:

The facility is not in the best part of town. I didn’t sleep well due to uncomfortable beds and running around on the floor above me. My daughter couldn’t sleep and she was the one who had to get up the earliest due to games. Breakfast was not that great. It was cold when we had to leave by 630 and it was served at 6. It would have been nice to have other hot options besides just sausage gravy, eggs, sausage and apples. Yes there were waffles but even my daughter said she didn’t want waffles everyday. More fruit variety like including apples, bananas and oranges.

2026-06-06 • via Nuitee
K
Kathy • solo_traveller • us
1
We immediately asked for a refund.
Pros:

Front desk was cordial.

Cons:

Roaches in room,big, huge , roaches. Broken tile, dirty

2026-06-05 • via Nuitee
M
Marc • solo_traveller • us
6
very nice and clean.
2026-06-04 • via Nuitee