Comfort Inn & Suites Los Cabos

Hotels
Comfort
8.1 (258 reviews)
Carretera Transpeninsular Km 4.1 El Tezal , Cabo San Lucas , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Poor cleanliness
Subpar breakfast

Categories

Cleanliness
7.03
Multiple mentions of dirty rooms and bathrooms.
Service
8.52
Service was good for some staff, but negative comments about the receptionist.
Location
9.52
Location was generally appreciated by guests.
Room Quality
7.53
Rooms cited as dated and issues with room assignments.
Amenities
8.02
Amenities were good but required more maintenance.
Value for Money
8.52
Fair value based on price but not meeting expectations.
Food and Beverage
7.03
Breakfast quality was consistently criticized.
Overall Experience
8.63
Mixed feelings; some enjoyed aspects while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious Amenities

Comfort Inn & Suites Los Cabos offers an outdoor swimming pool, fitness centre, and a shared lounge, perfect for relaxation and leisure. The hotel's terrace provides a scenic spot to unwind and enjoy the surroundings.

Convenient Services

Guests can enjoy free WiFi, room service, and a 24-hour front desk for any assistance needed during their stay. The property also features a non-smoking environment for a comfortable experience.

Prime Location

Located just a few kilometers away from Marina Cabo San Lucas and El Arco, guests have easy access to popular attractions. The hotel's proximity to Los Cabos International Airport makes travel convenient for visitors.

Experience luxury, convenience, and a prime location at Comfort Inn & Suites Los Cabos. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 258 reviews
Cleanliness: 7.03
Service: 8.52
Location: 9.52
Room Quality: 7.53
Amenities: 8.02
Value for Money: 8.52
Food and Beverage: 7.03
Overall Experience: 8.63
H
hugo family_with_children us
1
El nombre nada que ver con la instalaciones
Pros:

Lo único que me gustó fue la cama muy comodas
A y el desayuno muy bueno poco pero bueno

Cons:

La limpieza
El baño estaba con hongos las paredes el piso todo
Blancoso de jabón
La puerta no funcionaba sele calló la manejita
No suficientes toallas
Percudidas las toallas
No servicio de papel
Decía jabones pero casi vacíos
El agua súper caliente

2026-03-21 via Nuitee
S
Silva extended_group mx
8
Buena ubicación y precio
Pros:

buena ubicación

Cons:

el servicio de limpieza no lo realizaron diario, en una habitación de dos personas solo ponen una taza para tomar cafe

2026-03-20 via Nuitee
H
Hector couple mx
1
Terrible never stay there again
Pros:

Nothing !!! I had reserved a king bed for my wedding anniversary and they gave me twin ! When I called to claim about the bed the receptionist was rude and said my room was giving to a group

Cons:

The handicap parking was not available because it was taking by the van that brought the “group” vary unprofessional

2026-03-15 via Nuitee
E
Eleazar family_with_children mx
10
2026-03-15 via Nuitee
J
jose couple mx
10
2026-03-02 via Nuitee
S
Scott solo_traveller ca
5
2026-03-02 via Nuitee
J
Jose couple us
10
Pros:

Buen ubicación, limpio, cómodo, personal amable

Cons:

Todo bien

2026-03-02 via Nuitee
A
Adriana Stephanie family_with_children mx
10
2026-02-26 via Nuitee
E
Erasmo family_with_children mx
9
Mi estancia en Confort inn
Pros:

El trato drl personal y la limpieza

Cons:

La alberca estaba en mantenimiento, ya van 3 veces que me toca así.

2026-02-26 via Nuitee
E
Elia Francisca extended_group mx
10
Pros:

Precio - calidad perfecto.. desayuno incluido.. si está lejos del centro, pero cerca de Costco.. jajaja y de placitas para comer rico

Cons:

todo me gustó

2026-02-26 via Nuitee
O
Oscar extended_group mx
7
2026-02-26 via Nuitee
T
Tona Melissa extended_group us
10
Pros:

Everything

Cons:

Everything was perfect

2026-02-24 via Nuitee
P
Paloma family_with_children es
5
Pros:

El personal fue muy atento y amable durante toda la estancia.

Cons:

La piscina no funciono durante los 3 dias de estancia porque estaba en mantenimiento (lo cual entiendo, pero podian y debian avisar). Muy muy ruidoso, se escuhaba todo desde el pasillo. El ultimo dia estuvimos sin agua toda la mañana (desde las 6h y hasta el check out a las 12h...no sabemos cuando volvio). Nos indicaron para contactar a una persona en ventas para obtener algun beneficio pero respondio 15 dias mas tarde diciendo que va a salir de la empresa (entiendo que podia haber respondido en esos 15 dias por lo menos). Para no volver...

2026-02-22 via Nuitee
T
teresita family_with_children mx
6
Necesitan mejorar
Pros:

Que tiene buena ubicación

Cons:

Ningún día estuvo en servicio la alberca un día nos quedamos sin agua 💧

2026-02-13 via Nuitee
J
Juan Manuel family_with_children cr
6
Pros:

La ubicación

Cons:

Las toallas eran viejas

2026-02-13 via Nuitee
L
Lucas solo_traveller br
5
2026-02-10 via Nuitee
P
Priscila Elizabeth family_with_children mx
10
Recomendado, siempre atentos y buen desayuno
Pros:

Todo esta en orden

Cons:

Todo bien

2026-02-08 via Nuitee
D
Daniel solo_traveller gb
3
Pay more to stay elsewhere
Pros:

The staff are incredibly helpful and welcoming!

Cons:

Stains all over ceiling and walls, bedding did not fit the bed so ended up sleeping in disgusting mattress. The pool remained closed the entire stay with no pre-communication. The fitness centre is just a warm closet with an old treadmill.

2026-01-30 via Nuitee
A
Aurelio couple ec
7
Pros:

El desayuno estuvo bien y el servicio del personal muy bueno

Cons:

La piscina sin mantenimiento y las toallas de la habitación sin mantenimiento

2026-01-30 via Nuitee
M
Maria Camerina couple bo
10
2026-01-29 via Nuitee