Leo Palace New Wing, WTC Kuala Lumpur

Hotels
•
Independent
6.4 (712 reviews)
18, Jalan Rahmat, Off Jalan Sultan Azlan Shah, Kuala Lumpur, 50350 , Kuala Lumpur , MY
60-03-40435555

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Free self parking
Banquet hall

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor service attitude

Categories

Cleanliness
4.11
Many reviews highlighted issues such as mold in the bathroom, dirty sheets, and a generally unclean environment.
Service
7.58
Service was inconsistent, with some positive mentions but also negative feedback regarding staff attitude.
Location
8.62
Multiple reviews praised the location, being close to dining options and public transport.
Room Quality
5.07
Several reviews pointed out issues with room size, safety, and amenities like air conditioning.
Amenities
6.1
Basic amenities were mentioned, but overall dissatisfaction with maintenance and functionality.
Value for Money
7.06
Some guests found the stay to be worth the price, despite the issues.
Food and Beverage
6.11
Lack of breakfast and issues with food cleanliness were noted.
Overall Experience
6.58
Guests had mixed experiences, overall reflecting several negative aspects but with potential highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Recreational Opportunities and Amenities:
Indulge in leisure at the outdoor pool and stay connected with complimentary wireless internet access. Enjoy delicious meals at the Leo Garden restaurant, and benefit from amenities such as complimentary newspapers, a 24-hour front desk, and laundry facilities.

Comfortable Accommodations:
Relax in one of the 194 air-conditioned rooms equipped with minibars and LED televisions. Stay connected with complimentary wireless internet and enjoy entertainment with cable programming. The private bathrooms feature showers, complimentary toiletries, and bidets.

Convenient Location:
Discover the vibrant Kuala Lumpur with nearby attractions such as Sunway Putra Mall, Chow Kit Night Market, and Petronas Twin Towers. With easy access to the World Trade Centre Kuala Lumpur and Merdeka Square, Leo Palace New Wing, WTC Kuala Lumpur is the perfect choice for your stay.

Book your stay now at Leo Palace New Wing, WTC Kuala Lumpur for a memorable experience in Kuala Lumpur!

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.4
Based on 712 reviews
Cleanliness: 4.11
Service: 7.58
Location: 8.62
Room Quality: 5.07
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.58
Z
ZURINA • extended_group • my
5
2026-07-24 • via Nuitee
H
Hafsah • extended_group • my
10
Pros:

I had a wonderful stay at this hotel! The property was very clean, fresh, comfortable, and well-maintained, even though we booked the standard rooms. I reserved three rooms for my family, and the staff kindly arranged for all of them to be located on the ground floor as requested, which made our stay much more convenient.

As a Muslim traveler, I truly appreciated that the hotel provided prayer mats, which was a thoughtful touch. The staff were friendly, attentive, and provided excellent service throughout our stay.

Overall, this hotel exceeded my expectations. It offers great value for money, and I would definitely stay here again. Highly recommended—truly a 5-star experience! 🤍🤍

Cons:

NIL

2026-07-20 • via Nuitee
K
Khairul • couple • my
5
Good because it is located in the town center.
Pros:

The property is within walking distance of an LRT station.

Cons:

The parking area is too small and is often full. The cleanliness is moderate.

2026-07-19 • via Nuitee
A
Athirah • couple • my
8
2026-07-19 • via Nuitee
A
Aziz • couple • my
4
2026-07-18 • via Nuitee
D
Dhiya • family_with_children • my
10
2026-07-10 • via Nuitee
N
Noraini • solo_traveller • my
8
2026-07-06 • via Nuitee
K
Khairi • solo_traveller • my
10
Value for the money
Pros:

Everything was good

Cons:

Parking lot..

2026-07-06 • via Nuitee
A
Aziz • solo_traveller • my
6
2026-07-03 • via Nuitee
N
Noormayati • solo_traveller • my
1
2026-07-01 • via Nuitee
M
mohamad tarmizi • solo_traveller • my
9
Pros:

Like

2026-06-30 • via Nuitee
M
mohamad tarmizi • solo_traveller • my
8
2026-06-30 • via Nuitee
W
Wee • couple • my
5
Pros:

Location

Cons:

* The hotel furniture is quite old and worn out.
* Both the main door and the bathroom door were difficult to close and required force to push shut.
* The air conditioner was very noisy, did not cool the room properly, and had an unpleasant smell.
* The bed was dirty, with multiple visible stains on the bedding.
* We arrived around midnight, but there were no available parking spaces. We had to park in another area and move the car the next morning to avoid getting a parking summons.

2026-06-29 • via Nuitee
H
Haziq • solo_traveller • my
3
2026-06-29 • via Nuitee
J
Jkb • solo_traveller • my
10
2026-06-29 • via Nuitee
F
Faizal • solo_traveller • my
8
Good
Pros:

Easy for car park. Near PWTC station LRT

Cons:

Pool under renovation

2026-06-28 • via Nuitee
H
Hashim • solo_traveller • my
10
2026-06-23 • via Nuitee
B
Bakri • family_with_children • my
2
Pros:

Nothing

Cons:

My booking cancel during check in l
ast few months.

2026-06-19 • via Nuitee
S
Shah • solo_traveller • my
7
Pros:

Ok katakan bersih selesa boleh up lg la

Cons:

Peti ais ada tp langsung tak hidup.aecon tak sejuk.lip rosak bila hotel full.seterika tak ada dlm blik..ada dkt ruang tgh luar..tu pn beratur nk gosok baju..bilik anak pulak aecon sejuk tp kluo air menitis..sinki tersumbat.hm.

2026-06-18 • via Nuitee
F
Farrak • extended_group • my
9
i like this hotel
Pros:

i like comfortable

2026-06-16 • via Nuitee