Leo Palace New Wing, WTC Kuala Lumpur

Hotels
•
Independent
6.4 (693 reviews)
18, Jalan Rahmat, Off Jalan Sultan Azlan Shah, Kuala Lumpur, 50350 , Kuala Lumpur , MY
60-03-40435555

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Free self parking
Banquet hall

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor service attitude

Categories

Cleanliness
4.11
Many reviews highlighted issues such as mold in the bathroom, dirty sheets, and a generally unclean environment.
Service
7.58
Service was inconsistent, with some positive mentions but also negative feedback regarding staff attitude.
Location
8.62
Multiple reviews praised the location, being close to dining options and public transport.
Room Quality
5.07
Several reviews pointed out issues with room size, safety, and amenities like air conditioning.
Amenities
6.1
Basic amenities were mentioned, but overall dissatisfaction with maintenance and functionality.
Value for Money
7.06
Some guests found the stay to be worth the price, despite the issues.
Food and Beverage
6.11
Lack of breakfast and issues with food cleanliness were noted.
Overall Experience
6.58
Guests had mixed experiences, overall reflecting several negative aspects but with potential highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Recreational Opportunities and Amenities:
Indulge in leisure at the outdoor pool and stay connected with complimentary wireless internet access. Enjoy delicious meals at the Leo Garden restaurant, and benefit from amenities such as complimentary newspapers, a 24-hour front desk, and laundry facilities.

Comfortable Accommodations:
Relax in one of the 194 air-conditioned rooms equipped with minibars and LED televisions. Stay connected with complimentary wireless internet and enjoy entertainment with cable programming. The private bathrooms feature showers, complimentary toiletries, and bidets.

Convenient Location:
Discover the vibrant Kuala Lumpur with nearby attractions such as Sunway Putra Mall, Chow Kit Night Market, and Petronas Twin Towers. With easy access to the World Trade Centre Kuala Lumpur and Merdeka Square, Leo Palace New Wing, WTC Kuala Lumpur is the perfect choice for your stay.

Book your stay now at Leo Palace New Wing, WTC Kuala Lumpur for a memorable experience in Kuala Lumpur!

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.4
Based on 693 reviews
Cleanliness: 4.11
Service: 7.58
Location: 8.62
Room Quality: 5.07
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.58
M
Mohamad Sah Rizan • couple • my
9
2026-03-06 • via Nuitee
A
amira • family_with_children • my
8
2026-02-28 • via Nuitee
R
Ruslan Ramli • family_with_children • my
10
2026-02-26 • via Nuitee
H
Hdideal • family_with_children • my
8
2026-02-12 • via Nuitee
A
Azizie • family_with_children • my
7
2026-02-09 • via Nuitee
K
KALIAPPAN • family_with_children • my
9
Pros:

Keep the good job 👍

2026-01-26 • via Nuitee
A
Alice • family_with_children • my
6
2026-01-05 • via Nuitee
A
Ayuni • family_with_children • my
7
Pros:

near restaurant

Cons:

not to clean

2026-01-04 • via Nuitee
H
Hafizi • couple • my
1
Pros:

Layanan kurang memuaskan, dapat bilik tak sama mcm sy booking..bila minta tukar bilik receptionist layan acuh tak acuh..booking bilik deluxe Queen dapat katil single bed sampai anak saya jatuh katil sb tidur berhimpit 🙏🙏🙏

Cons:

Bad review

2025-12-31 • via Nuitee
V
Vannesa • couple • my
10
2025-12-29 • via Nuitee
X
Xuan • family_with_children • my
5
很一般，不划算
Pros:

不好，大号双人床就是普通双人床。房间很小很小，冷气不冷，前台的负责人没礼貌态度不好。然后泳池讲是7点开始，实际是9点。很难找停车位，找了30分钟左右。房间很不安全，会有人进入打扫，当房间没人时。

Cons:

冷气、停车位、服务员态度和隐私

2025-12-28 • via Nuitee
N
NURUL LYANA • family_with_children • my
8
2025-12-27 • via Nuitee
M
MIJ • family_with_children • my
10
Ok
Pros:

Ok

Cons:

Ok

2025-12-26 • via Nuitee
S
Syafiq • family_with_children • my
10
Pros:

The view

2025-12-26 • via Nuitee
M
Mardiya • extended_group • my
6
2025-12-25 • via Nuitee
N
Noor • solo_traveller • my
2
i will not repeat
Pros:

maybe the room service only

Cons:

the pillow was thin, there was cockroaches in the room, the room has no window feels a bit stuffy

2025-12-24 • via Nuitee
K
khalil • couple • my
1
2025-12-07 • via Nuitee
S
Shahaida • couple • my
4
2025-12-06 • via Nuitee
A
Arthur • couple • de
10
Amazing hotel for good value.
Pros:

Lovely location, very close to public transport. Lovely staff very helpful. Cleaning staff is amazing and helpful.

Cons:

Toilet paper are a bit thin but lovely overall.

2025-11-29 • via Nuitee
N
NORHAYATI • family_with_children • my
8
2025-11-28 • via Nuitee