Leo Palace Hotel New Wing, WTC Kuala Lumpur

Hotels
No.18 Jalan Rahmat , Off Jalan Sultan Azlan Shah,(Jalan Ipoh) 50350 Kuala Lumpur ,Malaysia , Kuala Lumpur , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor service attitude

Categories

Cleanliness
4.11
Many reviews highlighted issues such as mold in the bathroom, dirty sheets, and a generally unclean environment.
Service
7.58
Service was inconsistent, with some positive mentions but also negative feedback regarding staff attitude.
Location
8.62
Multiple reviews praised the location, being close to dining options and public transport.
Room Quality
5.07
Several reviews pointed out issues with room size, safety, and amenities like air conditioning.
Amenities
6.1
Basic amenities were mentioned, but overall dissatisfaction with maintenance and functionality.
Value for Money
7.06
Some guests found the stay to be worth the price, despite the issues.
Food and Beverage
6.11
Lack of breakfast and issues with food cleanliness were noted.
Overall Experience
6.58
Guests had mixed experiences, overall reflecting several negative aspects but with potential highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Convenient Location
Opposite PWTC Dewan Tun Razak 1 and 2
Free WiFi and parking available

Comfortable Accommodations
Stylishly designed rooms with flat-screen TV
En suite bathrooms with shower facilities

Great Amenities
Buffet breakfast at Leo Garden Cafe
24-hour reception, spa, and meeting facilities

Book your stay at Leo Palace New Wing, WTC Kuala Lumpur for a comfortable and convenient experience at the heart of Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 4.11
Service: 7.58
Location: 8.62
Room Quality: 5.07
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.58
M
mohanavalli • solo_traveller • my
5
2026-08-15 • via Nuitee
I
Izudin • extended_group • my
7
2026-08-14 • via Nuitee
M
Muhamad Fuad • couple • my
8
2026-08-14 • via Nuitee
R
Rashidah • couple • my
9
2026-08-13 • via Nuitee
H
Hazman • solo_traveller • my
5
2026-08-11 • via Nuitee
T
Thivagar • solo_traveller • my
10
2026-08-09 • via Nuitee
P
Priscilla • solo_traveller • au
10
Good place great location and helpful staff
Pros:

Roomy clean has aircon fridge and close to the mall public transport and food shops and view and a rooftop pool and variety of accomodation. Open 24hrs

Cons:

Can hear people talking down hallway sometimes

2026-08-07 • via Nuitee
P
Priscilla • solo_traveller • au
10
2026-08-03 • via Nuitee
Z
ZURINA • extended_group • my
5
2026-07-24 • via Nuitee
H
Hafsah • extended_group • my
10
Pros:

I had a wonderful stay at this hotel! The property was very clean, fresh, comfortable, and well-maintained, even though we booked the standard rooms. I reserved three rooms for my family, and the staff kindly arranged for all of them to be located on the ground floor as requested, which made our stay much more convenient.

As a Muslim traveler, I truly appreciated that the hotel provided prayer mats, which was a thoughtful touch. The staff were friendly, attentive, and provided excellent service throughout our stay.

Overall, this hotel exceeded my expectations. It offers great value for money, and I would definitely stay here again. Highly recommended—truly a 5-star experience! 🤍🤍

Cons:

NIL

2026-07-20 • via Nuitee
K
Khairul • couple • my
5
Good because it is located in the town center.
Pros:

The property is within walking distance of an LRT station.

Cons:

The parking area is too small and is often full. The cleanliness is moderate.

2026-07-19 • via Nuitee
A
Athirah • couple • my
8
2026-07-19 • via Nuitee
A
Aziz • couple • my
4
2026-07-18 • via Nuitee
D
Dhiya • family_with_children • my
10
2026-07-10 • via Nuitee
K
Khairi • solo_traveller • my
10
Value for the money
Pros:

Everything was good

Cons:

Parking lot..

2026-07-06 • via Nuitee
N
Noraini • solo_traveller • my
8
2026-07-06 • via Nuitee
A
Aziz • solo_traveller • my
6
2026-07-03 • via Nuitee
N
Noormayati • solo_traveller • my
1
2026-07-01 • via Nuitee
M
mohamad tarmizi • solo_traveller • my
9
Pros:

Like

2026-06-30 • via Nuitee
M
mohamad tarmizi • solo_traveller • my
8
2026-06-30 • via Nuitee