Hotel Rotes Kreuz

Hotels
7.3 (646 reviews)
3 Hafenstrasse , Arbon , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious food
Cons:
Cleanliness issues
Poor room quality
High prices for amenities

Categories

Cleanliness
6.05
Several reviews mentioned cleanliness issues, such as dirty towels.
Service
8.55
Service generally received positive feedback, with several mentions of friendly staff.
Location
8.55
Multiple reviews highlighted the good location, close to the old city and beautiful views.
Room Quality
7.05
Rooms varied significantly, with some reviews mentioning poor views and room size.
Amenities
6.55
Some reviews noted missing amenities, such as shower soap and basic supplies.
Value for Money
6.05
Reviews indicated that many felt the price did not match the quality, especially regarding breakfast.
Food and Beverage
8.05
Overall, food received positive remarks, especially for quality and taste.
Overall Experience
7.55
General consensus was positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:13

Property Description

Charming Accommodation in Arbon

Garden Oasis: Hotel Rotes Kreuz boasts a serene garden, perfect for relaxing after a day of exploring.

Delicious Dining: Indulge in culinary delights at the on-site restaurant, offering a variety of dishes to satisfy your cravings.

Convenient Connectivity: With free WiFi available throughout the property, stay connected with ease during your stay.

Experience comfort and convenience at Hotel Rotes Kreuz. Book now to secure your stay in Arbon.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 51 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 646 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 6.55
Value for Money: 6.05
Food and Beverage: 8.05
Overall Experience: 7.55
J
Johannes couple ch
7
2026-01-19 via Nuitee
N
Nadja solo_traveller ch
5
2026-01-19 via Nuitee
M
Marco solo_traveller ch
7
2026-01-19 via Nuitee
R
René family_with_children de
7
Für eine Nacht ok, für mehr aber auch nicht.
Pros:

Zentrale Lage und gute Anbindung ins Zentrum mit kurzen Wegen. Das Personal war sehr hilfsbereit und freundlich.

Cons:

Ein Hotelzimmer, bei dem man sich eine einzige Toilette (es gab noch eine zweite auf einem anderen Flur) sowie eine Dusche mit dem gesamten Flur teilen muss, ist wirklich nicht mehr zeitgemäß.

2026-01-19 via Nuitee
J
Jürg solo_traveller ch
8
2026-01-19 via Nuitee
A
Anja solo_traveller ch
7
Pros:

Frühstück habe ich nicht nutzen können, da ich sehr früh los musste.

Cons:

Leider befindet sich das Hotel direkt neben einer Kirche, deren Glockenschläge sehr laut waren.

2026-01-19 via Nuitee
D
Daniela solo_traveller ch
8
2026-01-19 via Nuitee
L
Larissa family_with_children ch
8
2026-01-19 via Nuitee
S
Susanne solo_traveller ch
8
Pros:

Einfaches sauberes Zimmer.
Sehr nettes Personal

2026-01-19 via Nuitee
M
Máté solo_traveller nl
9
2026-01-19 via Nuitee
L
Luisa family_with_children ch
7
E' stato fantasticoooooo.
Pros:

Posizione meravigliosa, direttamente nel centro storico, dall'Hotel vedi il Lago ed é spettacolare di notte visto che c'é una bella terrazza con diversi alberi dove si può pranzare e cenare in tranquillità.
Il personale é molto cordiale e parlano pure italiano. Abbiamo pranzato ed é stato molto buono; colazione abbondante.
Il centro storico di Arbon é spettacolare con tutte quelle case particolari e dipinte. Abbiamo passato un bellissimo fine settimana.

2026-01-19 via Nuitee
G
Gisela family_with_children ch
8
2026-01-15 via Nuitee
J
Joachim couple ch
8
2025-11-30 via Nuitee
W
Werner couple ch
7
Pros:

Schöne grosse Gartenanlage,das Essen war perfekt,freundliche Bedienung trotz vielen Gäste.Die Zimmer sind so wie auf dem Internet zu sehen sind.Auch das Frühstück war gut,sehr freundliche Frau beim Frühstück Buffet.Gutes Preis -Leistungs - Verhältnis.
Werden wieder kommen.

2025-10-19 via Nuitee
J
Jörg extended_group ch
7
2025-10-12 via Nuitee
O
Odile Michelle solo_traveller ch
10
2025-10-08 via Nuitee
M
Menissier couple fr
6
Pros:

L’emplacement et la terrasse.

Cons:

La literie de mauvaise qualité et la salle de bain pas pratique avec un vieux rideau de douche.

2025-10-07 via Nuitee
N
Norbert family_with_children pl
6
Pros:

widok na jezioro, polozenie

2025-10-06 via Nuitee
H
Hana extended_group de
10
Pros:

Great location and spacious rooms

2025-10-02 via Nuitee
A
Anne couple fr
10
2025-09-29 via Nuitee