Pino Nature Hotel, BW Premier Collection

Hotels
8.6 (1700 reviews)
Ravne 1, Trebevic , Sarajevo , ba

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff service
Beautiful natural location
Cons:
Poor cleanliness standards
High prices for food and beverages

Categories

Cleanliness
7.69
The pool was not clean, there were unpleasant odors, and the hotel overall seemed outdated.
Service
10
Staff were described as friendly and attentive, particularly during special occasions.
Location
9.66
Beautiful location with great access to nature and hiking trails.
Room Quality
8.7
Rooms were described as beautiful and clean, with some comments on the comfort of beds.
Amenities
8.15
The pool area was noted as old and unhygienic, but the hotel has potential for improvement.
Value for Money
7.18
Several reviews indicated that the prices were too high for the offering and overall experience.
Food and Beverage
7.64
Breakfast and dining options were reported as below expectations.
Overall Experience
9.79
Mixed feelings overall; some enjoyed the stay while others felt the hotel fell short in key areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 16:58

Property Description

Tranquility on Trebević Mountain

Luxurious Spa and Wellness Centre

Indulge in relaxation at our spa with a 23-metre swimming pool, saunas, and a fitness centre, all complimentary for our guests. Unwind with unique massage treatments available for an extra touch of pampering.

Family-Friendly with Business Facilities

Enjoy a worry-free stay with amenities like a kids club and playground. For business travelers, our hotel offers a spacious conference room.

Escape to Pino Nature Hotel, BW Premier Collection for a serene retreat in Sarajevo. Book now for a memorable experience amidst the beauty of Trebević Mountain.

Important information:

Please note that Pino Nature Hotel is an alcohol-free hotel.
Please note that on Tuesdays from 17:00 - 19:00 and on Wednesdays from 10:00 - 12:00, entry in Wellness center is allowed for women only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.6
Based on 1700 reviews
Cleanliness: 7.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.15
Value for Money: 7.18
Food and Beverage: 7.64
Overall Experience: 9.79
S
Sanya • family_with_children • de
8
Schönes Hotel, große Zimmer. Wellness und Kinderclub kann ich nicht bewerten, da die geschlossenen waren. Essen war leid
Pros:

Super Lage im Norden von Sarajewo. Schönes Nature Hotel.

Cons:

Wellness, Pool und Kinderclub waren geschlossen. Dies wurde jedoch rechtzeitig kommuniziert. Die Wände sind dünn, sodass man die Nachbarn bei „lauteren“ Aktivitäten hören konnte. Das Essen war leider nur o.k.

2026-04-11 • via Nuitee
L
Louise • couple • no
2
Langt under forventningerne
Pros:

Der er ikke meget positivt om stedet.

Cons:

Der var støj klokken 7 om morgnen fra renovering, sengen var ualmindelig hård og knirkede, morgenmaden var dårlig og virkede gammel. Omgivelserne er ikke noget at prale af, fyldt med turister og ikke et luksus område eller natur skønt som det sælges som. Ville absolut ikke anbefale stedet.

2026-04-10 • via Nuitee
M
Muhammad Ahsan • couple • gb
10
Wonderful experience
Pros:

Right next to the mountains, kind staff, clean, comfy/cozy and amazing food

Cons:

N/A

2026-04-10 • via Nuitee
R
Robert • couple • ro
8
2026-04-10 • via Nuitee
H
HUSSAIN • couple • pk
10
2026-04-10 • via Nuitee
G
Gülşah • family_with_children • tr
7
Tatlı bi aile tatili
Pros:

Helal oluşu. Temiz havası

Cons:

Arkadaşımın odasından fare çıktı

2026-04-09 • via Nuitee
• couple • gb
10
2026-04-07 • via Nuitee
H
Habibe • couple • de
1
Ganz schlechte Erfahrung
Pros:

Die Lage

Cons:

Mäuse im Zimmer, schlechtes Frühstück und schlechte Lösungsfindung

2026-04-06 • via Nuitee
S
Sidi • family_with_children • ch
4
Ich bin leider enttäuscht vom Pino Hotel. Die haben Glück, dass sie naturnah sind - mit dem Hotel können sie sicher nich
Pros:

Die Natur ist herrlich und im Zimmer ist es sehr ruhig.

Cons:

Das Hotel hat sehr schlechtes Internet! Das Personal kann freundlicher sein, manchmal benehmen die sich, als hätte ich das Zimmer kostenfrei erhalten. Das Zimmer ist sehr mager ausgestattet. Also kein Wasserkocher, kein Kaffee , keine Kosmetiktücher etc.

2026-04-05 • via Nuitee
A
Aleksandar • couple • rs
1
Cons:

Hotel je mnogo udaljen od Sarajeva. Na Bookingu pise 3 km, udaljen je oko 8. Put do njega je vrlo nepristupacan. Osobljo je neljubazno. Hrana u hotelu je izrazito losa. Recepcija ne radi 24 casa. Kada smo seli u lobi hotela, recepcionar nas je udaljio iz nepoznatog razloga, jer mogu da sede samo odredjeni ljudi. Hotel za izbegavati.

2026-04-05 • via Nuitee
M
Mohammed • couple • ma
10
Pros:

L'établissement est magnifique propre et confortable. Le personnel est aux petits soins et agréable. Le buffet du matin est copieux et varié. La chambre est spacieuse et plein de petites attentions. Le cadre est magnifique on y retournera c'est sûr ❤️

Cons:

La distance avec la ville. il faut prévoir un trajet en taxi car pas de liaison en transport. Le Spa et la salle de sport étaient fermés pour travaux 😢

2026-04-05 • via Nuitee
S
SiMonkey • extended_group • gb
1
Pros:

Nice location and hotel

Cons:

Spa not working- no info on booking.com

Deception and Lie

Did not reply to request.

Be careful

2026-04-03 • via Nuitee
M
Marko • couple • hr
9
2026-04-03 • via Nuitee
N
Natalie • family_with_children • gb
4
Below average
Pros:

Main area is welcoming and location is beautiful.

Cons:

There was no mention that this was a halal only restaurant and zero alcohol hotel when making our booking.

Floors in bedroom were sticky and bed bugs in the sheets. Cold-Luke warm showers in the mornings.

Food was very average. No kettle in bedrooms.

2026-04-02 • via Nuitee
Александар • couple • xk
1
2026-04-02 • via Nuitee
G
Giovanni • couple • rs
8
Pros:

Hotel, priroda oko hotela, soba.

Cons:

Pao je sneg, komplikacija oko ciscenja puta, transport do centra.

2026-04-02 • via Nuitee
B
Bibi • family_with_children • gb
10
Absolutely loved it
Pros:

Loved the location up in the mountains

Cons:

Food is pricy

2026-03-30 • via Nuitee
M
Myriam • couple • be
10
2026-03-30 • via Nuitee
İbrahim Hünkar Han • couple • cz
5
2026-03-25 • via Nuitee
F
Ferenc • couple • hu
10
2026-03-25 • via Nuitee