The Swan Hotel

Hotels
7.1 (961 reviews)
59 High Street , Hythe , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
No breakfast provided
Noisy environment near pub

Categories

Cleanliness
6.49
Room was really clean and spacious.
Service
7.96
The staff were very nice and attentive.
Location
8
Great location, perfectly situated for travel.
Room Quality
6.45
Room OK with comfy bed but very noisy.
Amenities
7.48
Basic amenities available; not all bars opened.
Value for Money
7.94
Great value for money and family room.
Food and Beverage
5.99
No breakfast available; restaurant closed on Monday.
Overall Experience
6.46
Adequate stay for one night with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Historic Coaching Inn in Hythe

Refurbished with High Standard Facilities
Recently renovated, this historic coaching inn on Hythe's main High Street offers 9 en suite rooms with high standard facilities. Perfect for travelers using the Channel Tunnel or Dover port, with easy access to Folkestone Harbour and Seacat services to France.

Extensive Range of English and Nepalese Cuisine
Indulge in a variety of culinary delights at The Swan, from coffee to snacks, and even lunch or dinner options. The menu features an extensive range of English and Nepalese cuisine, catering to diverse tastes.

Special Offer: 15% Discount on Dining
Book your stay through our website and enjoy a 15% discount on your main course when dining at the hotel restaurant. Don't miss this exclusive offer for a delightful dining experience during your visit.

Important information:

Please note that Parking spaces are subject to availability.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 961 reviews
Cleanliness: 6.49
Service: 7.96
Location: 8
Room Quality: 6.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 5.99
Overall Experience: 6.46
I
ishy40 extended_group gb
9
Nice,but can be improved just a little
Pros:

Kiran was so polite and helpfull, room was so nice and clean , staff was nice , good parking space etc

Cons:

I woke up to go downstairs i couldnt go out, i knocked on door and i rang 3 times but nobody answered the phone, so i had to go out from back entrance to the front in rain, sure they will sorted for future, would be good to have another entrance to hotel rooms aswell, didnt like to go thru the pub entrance to hotel, just my opinion really ,apart from this it was nice stay

2026-02-09 via Nuitee
C
carolyn extended_group gb
8
Pros:

Parking and convenient to visit Hythe

Cons:

The shower really needs updating as didn’t work very well

2026-02-08 via Nuitee
S
Sue couple gb
5
Disappointing
Pros:

The location. The bed was comfy and it was relatively quiet.

Cons:

No breakfast available despite it being both advertised as an option when we booked and also mentioned the same week of our stay in the email from the hotel. The bathroom was old and dirty, including the towels used, one of which had brown marks on it. The shower was pathetic with very low pressure. Our friends had a proper shower in their standard room with an overhead option as well as the smaller, portable shower head. The tv didn’t work. We didn’t report this as we weren’t particularly bothered but it would be a problem for a longer stay. There is no proper reception area; it’s the bar! This is definitely NOT a 4 star hotel as advertised. The decor is very dated.

2026-01-26 via Nuitee
E
Emma couple gb
8
Great for a night
Pros:

It was perfect for what we paid and pub and Indian restaurant downstairs were lovely.

Cons:

Very basic amenities but overall fine.

2026-01-26 via Nuitee
S
Simon solo_traveller gb
8
2026-01-26 via Nuitee
C
Chris couple gb
5
Ok for one night
Pros:

Room ok . Tea and coffee in room with bottled water

Cons:

Breakfast cancelled.An email telling us breakfast was not being served would have helped. Told cafe opposite was open but it closes on Sundays had to go walking to find somewhere to eat breakfast . Car park very small and hard to get car in felt misled with parking bathroom not clean

2026-01-26 via Nuitee
T
TRACEY couple gb
4
Wouldn’t stay again
Pros:

Not a lot

Cons:

The room was cold or hot, as heating only was on or off.
The room had light coming in around windows and doors so it was like having a light on. There was no hot water to shower,
Very basic not that comfortable

2026-01-26 via Nuitee
R
Rankin couple gb
6
Pros:

Friendly staff. Good position and a car park.
Room was clean
Bed was comfortable
Nice and warm

Cons:

No hot water in the room .
Light in the bathroom above the mirror didn't work.
Toilet took 3 pushes on the flush to actually work.
Very noisy from the bar but quiet when everyone gone

2026-01-25 via Nuitee
H
Helen couple gb
8
Clean, comfortable beds...friendly staff
2026-01-21 via Nuitee
H
Helen couple fr
8
Tres bien
2026-01-20 via Nuitee
M
maddy couple gb
1
2026-01-19 via Nuitee
N
Natalie couple gb
3
Thought it was going to be better.
Pros:

The beds were comfy and there was a working kettle and some complimentary water.

Cons:

The TV didn't work properly and the bathroom floor looked like it hadn't been cleaned in awhile. There was also a lack of toilet paper. The breakfast server didn't know about allergies at all.

2026-01-19 via Nuitee
S
seonaid solo_traveller gb
1
Dreadful
Pros:

room hadn't been cleaned correctly - Shower did not work, only cold water from it, old sweets on bedside table, sweet wrappers on bed. coffee cup not clean, hairdryer blew up, TV kept cutting out. Dog poo everywhere in parking area, noisy and young people swearing and cursing

Cons:

everything

2026-01-19 via Nuitee
L
Laura family_with_children gb
3
Good location but not suitable for families
Pros:

We didn’t have a pleasant stay here the room was not clean, decor was poor there was black could on bathroom ceiling, brown stains on grouting check in process not clear there is no separate reception you have to walk through the bar, the gentleman was in the middle of checking us in and then left to deal with another customer who has come in after us. After having driven for six hours with two young children and a dog we were left waiting 15 minute to finally be shown to our room.

Cons:

Not clean
Black mould
Check in process too long left waiting

2026-01-19 via Nuitee
H
HELEN couple gb
9
Clean hotel, comfortable beds, excellent location
Pros:

Location excellent
Breakfast n/a

2026-01-19 via Nuitee
H
helen couple gb
9
Good value for money
Pros:

Hotel was clean, beds comfortable & excellent location

2026-01-19 via Nuitee
M
Marlene solo_traveller gb
5
Pros:

Excellent breakfast

2026-01-19 via Nuitee
M
Mr g extended_group gb
8
Everything on the high street you could want..
2026-01-19 via Nuitee
N
Nicola couple gb
1
We would never stay here again worst hotel we have ever stayed in
Pros:

Location was lovely but breakfast was not provided as they got the time of our departure wrong - no refund offered very rude member of staff

Cons:

The hotel was very dated, tired decor strange smell everywhere bathroom smelt mouldy if door left closed mouldy windows - the member of staff who we spoke to in the morning was very rude and argumentive

2026-01-19 via Nuitee
S
Sally couple gb
2
Very disappointing
Pros:

Location although it was a lot further from the beach.

Cons:

No housekeeping at all, so, nothing in our room was cleaned or replenished. No breakfast, they recommended we went out. Only live tv was bbc through iplayer, no other channels. No staff to ask as our only contact was barman who couldn't help.

2026-01-19 via Nuitee