Hotel Grand Fuji

Hotels
8.8 (480 reviews)
Heigakihoncho 8-1 , Fuji , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Chapel/shrine
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious rooms
Good breakfast
Cons:
Inconvenient location
Occasional issues with cleanliness
High pricing compared to amenities

Categories

Cleanliness
8.5
Multiple reviews mention rooms being clean, but also mention issues like mold in the bathtub.
Service
9.3
Many reviews highlight friendly and helpful staff, contributing to an excellent service experience.
Location
8.3
Some reviews mention a good location, but others point out that it is far from scenic places or inconvenient.
Room Quality
9.3
Numerous reviews praise the spaciousness and comfort of the rooms.
Amenities
8.8
General satisfaction with amenities, including a good breakfast, though some said equipment is dated.
Value for Money
8.3
Some reviews feel the price may be high for the room size and amenities.
Food and Beverage
8.8
Positive mentions of breakfast options, indicating satisfaction with food and beverage.
Overall Experience
9.1
Overall positive feedback with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:22

Property Description

Luxurious Accommodation with Scenic Garden
Hotel Grand Fuji, nestled in Fuji, offers a serene escape with a beautiful garden and convenient amenities. The air-conditioned rooms are well-equipped with modern comforts like a coffee machine, flat-screen TV, and a private bathroom.

Convenient Facilities and Services
Guests can enjoy free WiFi, luggage storage, and complimentary private parking. The on-site restaurant serves a delicious daily breakfast with continental, American, or Asian options. The hotel's proximity to Shimizu Station and Shuzen-ji Temple makes it an ideal choice for travelers.

Relaxing Stay with Excellent Hospitality
Immerse yourself in comfort at Hotel Grand Fuji, where every detail is designed to enhance your stay. Book now to experience luxury and tranquility in the heart of Fuji.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ¥55,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 480 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.1
K
KOJI couple jp
9
快適
Pros:

部屋から富士山を眺めることが出来ました。

Cons:

大浴場が欲しかったです

2026-02-14 via Nuitee
K
KIKUCHI family_with_children jp
10
2026-02-13 via Nuitee
L
LI-CHING couple tw
8
Pros:

早餐

Cons:

沒有

2026-02-10 via Nuitee
B
Bernice couple sg
8
Pros:

Room was huge and clean. Staff were always so courteous and welcoming. Many carpark lots which is a bonus point for people who drive around.

Cons:

Abit far from main attractions of Mount Fuji. Not much food options around the vicinity.

2026-02-09 via Nuitee
L
Lewis family_with_children gb
10
Pros:

If you get the room with mt fuji you won't need to visit anywhere else

Cons:

That time when I didn't get the my Fuji room

2026-02-08 via Nuitee
J
Jessica couple au
10
Highly recommended hotel - this is a hotel i’d come back to!
Pros:

Best hotel we stayed at in our 2 week stay. Service was amazing and so was the room. Great views, great food, great service.

Cons:

Nothing :)

2026-01-26 via Nuitee
Y
Yamada solo_traveller jp
4
情報が良くない
Pros:

改装したてか思ったより部屋が良かった

Cons:

お風呂に前の方の陰毛が落ちてた
おすすめのお店の情報を聞いたが
店が閉まってた
10分以上もかけて行ったのに

鍵はいちいちフロントに預けないといけないのが不便

2026-01-20 via Nuitee
N
Naoko solo_traveller jp
8
2026-01-19 via Nuitee
H
HIROKI family_with_children jp
10
家族団欒できて子供もまた来たいね!と話していました。
Pros:

スタッフの方の対応がとても良くお部屋も広く綺麗でした!服の臭いやシワをとる機械あってとても重宝しました!

Cons:

特にありません

2026-01-19 via Nuitee
N
Nimesh family_with_children gb
10
Really enjoyed my stay, and would recommend to others
Pros:

Breakfast was excellent and catered for vegetarians, staff were really friendly and helpful too

Cons:

Possibly a bit more advice on what to do, as the location was quite far from Mt Fuji

2026-01-19 via Nuitee
S
Shusuke family_with_children jp
8
2026-01-19 via Nuitee
S
shigeko solo_traveller jp
10
Pros:

いつも仕事で利用していますが、お部屋も使いやすくゆっくりと休むことができるので感謝しています。
今回は朝食は利用しませんでしたが、時間にゆとりがあるときは何度か利用しており、とてもくつろげて、スタッフの対応も良く、フルーツコンポートやはちみつがついていたり、とても気に入っています。

2026-01-19 via Nuitee
C
CHARLES family_with_children jp
10
A fantastic hotel with a great view of Fuji (when it's not cloudy) - food choice was unbelievable!
Pros:

Amazing! the choices in offering were exceptional, you could find anything you wanted to eat.

Cons:

I cant think of anything we did not enjoy.

2026-01-19 via Nuitee
L
Léa couple re
9
C’était un séjour très comfortable et agréable ! Je recommande fortement !
Pros:

On a eu une chambre très spacieuse et super propre avec une magnifique vue sur le mont Fuji. Le personnel à l’accueil et au restaurant sont très sympa et pro !
Nous étions deux et une de nous est végétarien, le personnel a fait ce qu’il fallait pour adapter le petit déjeuner, qui contient originalement de la viande, au restriction alimentaire de chacun. On s’est senti très confortable et écouté dans cet hôtel. Vraiment top on recommande !

Cons:

L’emplacement est assez bien, il est assez proche de la gare (environ 10 minutes à pied) mais il n’y a pas grand chose à faire dans les environs sans prendre les transports. Cependant on a quand même la vue sur la montagne peu importe où on se trouve dans les environs, ce qui reste impressionnant.

2026-01-19 via Nuitee
I
ISAYO family_with_children jp
7
いいホテルで良かった
Pros:

セミスイートは、部屋も綺麗で広く最高でした
あいにくの天気で富士山が見えなかったのが残念

ツイン部屋も綺麗でした
トイレとお風呂が別で
お風呂も大きかった

Cons:

ツイン部屋の景色が何もなく残念
シャワーが痛かった

2026-01-19 via Nuitee
A
AKI couple jp
8
Pros:

フロントの対応がとても良い

2026-01-19 via Nuitee
A
Angel solo_traveller vn
9
2026-01-17 via Nuitee
J
Jeff couple au
8
2026-01-17 via Nuitee
Y
yoko solo_traveller jp
7
普通
2026-01-16 via Nuitee
A
aiko couple jp
8
良かった。
Pros:

フロントスタッフの対応が良かった。

2026-01-15 via Nuitee