Hotel Nguyên Toàn

Hotels
8.1 (53 reviews)
Trần Hưng Đạo , Phu Quoc , vn

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Close to the airport
Helpful staff at check-in
Cons:
Dirty rooms
Unhelpful service staff

Categories

Cleanliness
5.43
Rooms were reported as dirty, with stained sheets and a dirty pool area.
Service
8.4
Staff were reported as unhelpful and not friendly, contributing to a negative experience.
Location
9.94
Hotel is conveniently located near the airport and the beach.
Room Quality
6.39
Rooms did not match pictures and had issues with cleanliness.
Amenities
7.92
The pool area was clean but lacked sun beds; some amenities were not well-maintained.
Value for Money
7.38
Given the bad conditions, the value is considered poor for the price paid.
Food and Beverage
9.43
Not mentioned specifically, but nearby food options were found.
Overall Experience
9.9
Despite the issues, the location and some aspects of the experience were appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Luxurious Accommodation
Hotel Nguyên Toàn, nestled in Phu Quoc just 200 metres from Long Beach, offers a 3-star experience with an outdoor pool, private beach area, and tour desk. The rooms boast modern amenities like air conditioning, flat-screen TVs, and free WiFi, ensuring a comfortable stay for guests. Some units even feature a charming terrace for relaxation.

Family-Friendly Amenities
This hotel caters to families with a children's playground, providing entertainment for the little ones while parents unwind by the pool or enjoy the private beach. The 24-hour front desk, airport transfers, and room service add convenience to your stay, making it stress-free and enjoyable.

Convenient Location
Located near attractions like Sung Hung Pagoda and Vinpearl Land Phu Quoc, Hotel Nguyên Toàn offers easy access to explore the beauty of Phu Quoc. With free private parking and a garden, guests can relax and make the most of their vacation.

Book now for a memorable stay at Hotel Nguyên Toàn!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for VND 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 53 reviews
Cleanliness: 5.43
Service: 8.4
Location: 9.94
Room Quality: 6.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 9.43
Overall Experience: 9.9
E
Erdem • family_with_children • at
9
Pros:

Personal

2026-02-14 • via Nuitee
A
Alessandro • family_with_children • it
7
2026-02-10 • via Nuitee
T
Tuyết • couple • vn
4
2026-02-08 • via Nuitee
E
ELENA • family_with_children • ru
8
Pros:

Удобно недалеко от аэропорта и хорошего пляжа

Cons:

-

2026-01-30 • via Nuitee
E
ELENA • family_with_children • ru
8
Pros:

Расположение. Через дорогу хороший чистый пляж

Cons:

Жестковата кровать немного

2026-01-30 • via Nuitee
S
Sergey • solo_traveller • ru
7
Pros:

Все было хорошо. Хороший отель за свои деньги.
Но будьте готовы к сюрпризу с ценой.

Cons:

За несколько дней до заезда, отель связался со мной и попросил или отменить бронирование или повысить уровень проживания. Они сказали, что сдали мой номер другим и есть номер только с 2мя кроватями и он стоит дороже. Естественно в округе уже не было свободных отелей и пришлось согласится на повышение платы в 2 раза. В целом так как номер стоил дешево, повышение в 2 раза оставило негативный след, но было терпимым. Говорят в праздничные даты все отели на Фукуоке занимались подобным.

2026-01-26 • via Nuitee
K
Khairosh • extended_group • mn
1
2026-01-22 • via Nuitee
S
Shyam Prasad • family_with_children • vn
6
2026-01-19 • via Nuitee
Y
Yaroslav • solo_traveller • ru
10
2026-01-19 • via Nuitee
D
Denise • family_with_children • nl
9
Erg fijn
Pros:

Schone grote kamer met koelkast en 2 grote bedden

Cons:

Personeel sprak geen Engels maar het meisje achter de receptie gebruikt haar telefoon om te vertalen. Ze was erg aardig dus dat maakt dat dan weer goed.

2026-01-18 • via Nuitee
D
Dragos • solo_traveller • ca
2
BAD EXPERIENCE
Pros:

Good AC

Cons:

No room cleaning, no clean bedsheets, tv not working, very noisy from planes, guests who were slamming doors, roosters starting 5AM, no bottled water, no hot water at the sink, almost cold water at the shower, intermittent WiFi, isolated location.

2026-01-17 • via Nuitee
M
Musa • solo_traveller • ru
10
2026-01-17 • via Nuitee
S
Sergei • family_with_children • ru
8
Вполне приличный отельчик
Pros:

Небольшой аккуратненький отельчик без изысков недалеко от аэропорта и от центра. В принципе для пожить вполне сойдёт, если не сидеть в нём. Есть бассейн- маленький но есть. Номера по кругу вокруг него. Бельё меняют 1 раз в 2 дня. Интернет на троечку. Рядом хорошая локация,видовой мост,лежачие пальмы, посадка самолётов, жемчужная фабрика, шикарный пляж в 150 метрах.В остальном ничего великого. Обязательно нужен байк, иначе ноги сотрёте ходить перекусить. До центра км 3-4.Хозяйка милая добрая пышка вьетнамка. Отзывчивая и участливая.По деньгам считаю очень дёшево. Завтрака нет , ресторана нет . Но зато нет и городской суеты на пляже как в центре. Рекомендую для временного проживания когда не хочется платить лишнего за дополнительный сервис.

Cons:

Слабый Интернет

2026-01-16 • via Nuitee
G
Galina • couple • by
10
Everything was wonderful.
Pros:

The small hotel is beautiful and clean, and the staff are extremely friendly and lovely.

2026-01-16 • via Nuitee
A
Abdelghani • family_with_children • ma
8
2026-01-13 • via Nuitee
M
Marcela • solo_traveller • it
4
2026-01-12 • via Nuitee
A
Andrei • family_with_children • ru
9
2026-01-11 • via Nuitee
A
Andrei • family_with_children • ru
9
2026-01-11 • via Nuitee
A
Amélie • solo_traveller • hk
8
2026-01-10 • via Nuitee
긍정상책 • family_with_children • kr
7
A cost-effective hotel near the airport
Pros:

Grab five minutes from the airport.
I arrived late at night (around 12 o'clock), but I checked in because the kind staff waited for me.
Affordable price of 750,000 dong for 4 people

Cons:

It's difficult to expect the best room condition because it's cheap

2026-01-09 • via Nuitee