Swiss Chocolate by Fassbind Lausanne

Hotels
8.2 (2472 reviews)
Rue Marterey 13-15 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
7.53
Issues with cleanliness mentioned in reviews, like unemptied bins and poor bathroom cleanliness.
Service
9
Positive comments on service quality by staff, indicating professionalism and approachability.
Location
9.04
Multiple reviews highlight the ideal location near city center and public transportation.
Room Quality
7.99
Some mention of rooms being dark and issues with heating, yet generally comfortable.
Amenities
8.52
Amenities like tea and coffee provisions are appreciated, but some items in rooms are noted as not functioning.
Value for Money
7.98
Mentioned as a good deal for the quality offered, particularly valued in central location.
Food and Beverage
7.53
Breakfast mentioned as needing improvement, particularly for a hotel themed around chocolate.
Overall Experience
8
Overall positive sentiments with room for improvement highlighted in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Luxurious Accommodations
Swiss Chocolate by Fassbind Lausanne offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, and a flat-screen TV, providing guests with convenience and relaxation.

Convenient Location
Situated just 1.1 km from Lausanne Railway Station, this 3-star hotel is centrally located near popular attractions such as Palais de Beaulieu and Bessieres. With easy access to public transportation, guests can explore the city with ease.

Exceptional Services
Enjoy a buffet breakfast and stay connected with free WiFi throughout the property. The hotel also offers luggage storage space for your convenience. Experience a pleasant stay in a non-smoking environment with friendly staff ready to assist you.

Book your stay at Swiss Chocolate by Fassbind Lausanne for a memorable and relaxing experience.

Important information:

- Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2472 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
C
Cristiana • family_with_children • ch
8
2026-06-18 • via Nuitee
L
Luise • solo_traveller • ch
5
Cons:

Sauberkeit. Ungemütliche Betten.

2026-06-17 • via Nuitee
M
mATIELA • solo_traveller • fi
8
kaikki sujui hyvin ja olin tyytyväinen
Pros:

aamiainen oli hyvä ja monipuolinen. maukas ja riitävä.
pidin ystävällistä palvelusta.
pidin rauhallista ympäristöstä
pidin hyvästä aamiaisesta.
pidin mukavista vuoteista ja siisteistä.
pidin työyhteisteisön hyvästä ilmapiirista

Cons:

olisin voinut valmistautua paremmin.
Ajankäyttö olisi voinut onnistua paremmin.
olisin voinut kysyä enemmän neuvoja.
kaikki sujui hyvin, mutta voisin vielä kehittää vuorovaikutustaitojani.

2026-06-17 • via Nuitee
S
Silvia • solo_traveller • ch
10
Ótima localização, ótimo atendimento
Pros:

Limpeza e localização

Cons:

Não ter café da manhã incluso, muito caro para não ter café!

2026-06-16 • via Nuitee
A
Adrian • extended_group • ch
7
2026-06-15 • via Nuitee
M
Marco • couple • ch
9
2026-06-15 • via Nuitee
T
Tymeka • extended_group • mx
8
We enjoyed our stay
Pros:

The staff were great, it was a quick and easy check-in. The location was close to everything, the beds were comfortable, and the rooms were very clean.

Cons:

It is not the hotel's fault, but the guests beside us were smoking in their room, and it was going into ours, but after calling reception, they came down right away and handled it.

2026-06-15 • via Nuitee
J
Joan Sebastian • solo_traveller • es
7
2026-06-15 • via Nuitee
M
MARIA • solo_traveller • pt
9
Pros:

A simpatia dos funcionários. A cascata de chocolate é interessante.

Cons:

Os corredores muito escuros.

2026-06-14 • via Nuitee
F
Florence • family_with_children • ch
8
2026-06-14 • via Nuitee
P
Petia • family_with_children • de
10
2026-06-13 • via Nuitee
I
Iain • extended_group • us
9
2026-06-13 • via Nuitee
F
Frederick • couple • us
8
Good hotel for a short stay
Pros:

Great location close to a Metro stop. Good breakfast with lots of choices.

Cons:

There was no where to put anything in the bathroom, such as toiletries. The main room was large but empty, nowhere to sit, no extra space to put things.

2026-06-10 • via Nuitee
C
Chiara • family_with_children • ch
10
2026-06-09 • via Nuitee
E
Estelle • couple • fr
9
2026-06-08 • via Nuitee
K
Keiko • solo_traveller • ch
7
Good option close to the metro and Lausanne station
Pros:

Location is good and the room was fine for a short stay

Cons:

The theme and decor is a bit disconnected to the room decoration. It was clean but nothing outstanding, I’d expected a chocolate at least as a small present

2026-06-06 • via Nuitee
A
Ana • solo_traveller • gt
8
Pros:

Esa fuente de chocolate en la entrada es deliciosa! La habitación muy bien pensada.

Cons:

El precio un poco alto para las instalaciones.

2026-06-06 • via Nuitee
S
Seb90 • solo_traveller • ch
9
2026-06-06 • via Nuitee
B
B • solo_traveller • es
7
Pros:

Cómodo, limpio

Cons:

No se puede abrir la ventana, no se puede poner el aire acondicionado

2026-06-06 • via Nuitee
R
ramiro-cl • extended_group • nl
7
Pros:

Very nice ambience. Rooms are spacious and comfortable. There is a discounted price for a nearby parking lot.

Cons:

Breakfast was very basic for the price, and half of the food was next to the reception desk, which was weird

2026-06-05 • via Nuitee