Swiss Chocolate by Fassbind Lausanne

Hotels
8.2 (2265 reviews)
Rue Marterey 13-15 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
7.53
Issues with cleanliness mentioned in reviews, like unemptied bins and poor bathroom cleanliness.
Service
9
Positive comments on service quality by staff, indicating professionalism and approachability.
Location
9.04
Multiple reviews highlight the ideal location near city center and public transportation.
Room Quality
7.99
Some mention of rooms being dark and issues with heating, yet generally comfortable.
Amenities
8.52
Amenities like tea and coffee provisions are appreciated, but some items in rooms are noted as not functioning.
Value for Money
7.98
Mentioned as a good deal for the quality offered, particularly valued in central location.
Food and Beverage
7.53
Breakfast mentioned as needing improvement, particularly for a hotel themed around chocolate.
Overall Experience
8
Overall positive sentiments with room for improvement highlighted in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Luxurious Accommodations
Swiss Chocolate by Fassbind Lausanne offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, and a flat-screen TV, providing guests with convenience and relaxation.

Convenient Location
Situated just 1.1 km from Lausanne Railway Station, this 3-star hotel is centrally located near popular attractions such as Palais de Beaulieu and Bessieres. With easy access to public transportation, guests can explore the city with ease.

Exceptional Services
Enjoy a buffet breakfast and stay connected with free WiFi throughout the property. The hotel also offers luggage storage space for your convenience. Experience a pleasant stay in a non-smoking environment with friendly staff ready to assist you.

Book your stay at Swiss Chocolate by Fassbind Lausanne for a memorable and relaxing experience.

Important information:

- Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2265 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
Y
YAROSLAV • family_with_children • ua
10
2026-03-13 • via Nuitee
L
Laura • solo_traveller • ch
9
2026-03-12 • via Nuitee
C
Cecilia • solo_traveller • pt
9
2026-03-10 • via Nuitee
R
Redian • family_with_children • it
8
2026-03-10 • via Nuitee
D
Deborah Maria • extended_group • br
7
2026-03-09 • via Nuitee
A
Alves • couple • pt
10
2026-03-09 • via Nuitee
S
SUD • family_with_children • fr
10
Pros:

Toujours agréable de venir ici, confortable et bon petit déjeuner

2026-03-08 • via Nuitee
M
Marion • solo_traveller • ch
8
2026-03-08 • via Nuitee
H
Husneeyah • solo_traveller • nc
10
Pros:

Tout était excellent surtout le personnel qui est vraiment sympatique.
La fontaine au chocolat et toutes les petites tablettes que l'on nous offres c'est vraiment génial

2026-03-08 • via Nuitee
A
Arina • solo_traveller • ch
10
2026-03-07 • via Nuitee
L
Laura • family_with_children • ch
7
Pros:

Camera con ogni confort.

Cons:

Odore di fumo sulle lenzuola e gli asciugamani.

2026-03-06 • via Nuitee
H
Hawthorne • family_with_children • gb
10
Fantastic friendly staff made a great experience even better
Pros:

Kids loved the chocolate fountain!!! Great selection at breakfast. In a very central location and easy to get to! Lovely and helpful staff

Cons:

That I only booked 3 nights

2026-03-05 • via Nuitee
L
Logie • solo_traveller • fr
8
Très agréable avec un super accueil ! un emplacement parfait
2026-03-03 • via Nuitee
G
Giulia • solo_traveller • ch
8
Pros:

Letto comodissimo e doccia calda e pulita.

2026-03-02 • via Nuitee
G
Gkiokas • solo_traveller • gr
10
2026-03-01 • via Nuitee
S
Sophie • solo_traveller • au
8
2026-03-01 • via Nuitee
L
LIYING • family_with_children • cn
6
总的来说性价比都不错。
Pros:

位置还行，离火车站大约1.7km，但不建议带大行李的走路，因为它酒店算是在半山腰上吧，就是不能只看直线距离要看高度。不过交通还算比较临近地铁。瑞士的酒店一般都送交通卡，基本上出行也很方便。
前台这里还有巧克力可以吃。

Cons:

我们的3人间被安排在半地下的样子，我们的同伴不是很喜欢。虽然有窗，但窗只能看到地面，有点点压抑。

2026-02-28 • via Nuitee
L
Lucinda • couple • pt
7
2026-02-27 • via Nuitee
M
Marco • solo_traveller • ch
10
Pros:

Sehr gute Lage, Metro-Haltestelle quasi direkt vor der Türe. Check-In speditiv und freundliches Personal. Zimmer sauber und modern eingerichtet. Das Thema „Schokolade“ ist im ganzen Hotel omnipräsent und wirkt charmant. Preis/Leistung tiptop.

2026-02-27 • via Nuitee
J
Jan • family_with_children • cz
8
2026-02-27 • via Nuitee