Swiss Chocolate by Fassbind Lausanne

Hotels
8.2 (2605 reviews)
Rue Marterey 13-15 , Lausanne , CH
+41 21 601 80 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
7.53
Issues with cleanliness mentioned in reviews, like unemptied bins and poor bathroom cleanliness.
Service
9
Positive comments on service quality by staff, indicating professionalism and approachability.
Location
9.04
Multiple reviews highlight the ideal location near city center and public transportation.
Room Quality
7.99
Some mention of rooms being dark and issues with heating, yet generally comfortable.
Amenities
8.52
Amenities like tea and coffee provisions are appreciated, but some items in rooms are noted as not functioning.
Value for Money
7.98
Mentioned as a good deal for the quality offered, particularly valued in central location.
Food and Beverage
7.53
Breakfast mentioned as needing improvement, particularly for a hotel themed around chocolate.
Overall Experience
8
Overall positive sentiments with room for improvement highlighted in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Luxurious Accommodations
Swiss Chocolate by Fassbind Lausanne offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, and a flat-screen TV, providing guests with convenience and relaxation.

Convenient Location
Situated just 1.1 km from Lausanne Railway Station, this 3-star hotel is centrally located near popular attractions such as Palais de Beaulieu and Bessieres. With easy access to public transportation, guests can explore the city with ease.

Exceptional Services
Enjoy a buffet breakfast and stay connected with free WiFi throughout the property. The hotel also offers luggage storage space for your convenience. Experience a pleasant stay in a non-smoking environment with friendly staff ready to assist you.

Book your stay at Swiss Chocolate by Fassbind Lausanne for a memorable and relaxing experience.

Important information:

- Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2605 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
J
Jatin • family_with_children • gb
10
Cons:

Sink was not inside the bathroom

2026-10-31 • via Nuitee
M
Martina • solo_traveller • ch
10
Pros:

La camera era semplice e razionale, ma al contempo bella, curata e pulitissima.

2026-10-31 • via Nuitee
J
Julien • couple • fr
9
Très bon établissement, personnel très agréable
Pros:

Etablissement très bien situé et doté de nombreuses focntionalités

Cons:

Chambre peu lumineuse

2026-10-31 • via Nuitee
P
pierre-eric • family_with_children • fr
10
2026-10-30 • via Nuitee
H
Heidi • solo_traveller • ch
8
2026-10-30 • via Nuitee
M
Mariannick • family_with_children • fr
6
Pros:

Trés joli décoration, emplacement parfait au centre de la ville, très propre et trés confortable

Cons:

Petit-déjeuner mal agencé : il faut aller à plusieurs endroits pour se servir en passant par des escaliers, les couverts ne sont pas à côté des ingrédients pour lesquels on en a besoin.
Pain et jus de fruits trés industriels
Personnel souriant mais beaucoup de conversations privées et bruyantes pendant le petit déjeuner

2026-10-30 • via Nuitee
E
Eric • family_with_children • fr
8
Pros:

- Emplacement
- Petit déjeuner
- Personnel

Cons:

- La chambre pourrait être légèrement plus lumineuse
- Le joint de la porte de la douche qui se décolle légèrement

2026-10-30 • via Nuitee
J
joaquim • couple • es
7
2026-10-29 • via Nuitee
G
grinchan • solo_traveller • th
10
Very good
Pros:

Location

Cons:

None

2026-10-29 • via Nuitee
A
ANGELIQUE • family_with_children • fr
8
Pros:

Chambre agréable Hotel bien situé. Bon rapport qualité prix

Cons:

Petit déjeuner moyen au niveau des produits présents. Cher pour la prestation

2026-10-28 • via Nuitee
M
Manuel • couple • mx
7
Buen hotel centrico
Pros:

Aunque pequeña, la fuente de chocolate encantadora, muy bien ubicado, en la esquina hay una trattoria muy buena y con buenos precios.

Cons:

Me dierón una habitación en un sótano, el personal un poco frío y sin mucho afan de hablar con el huesped y el aseo lo hacen muy tarde.

2026-10-28 • via Nuitee
B
Bruno • solo_traveller • fr
9
un bon confort pour un sejour professionnel
Pros:

très bon hotel

2026-10-28 • via Nuitee
P
Petra • couple • at
8
Hotel mit Schokobrunnen
Pros:

Schokobrunnen, die Aussicht im 8. Stock war fantastisch, das Personal war sehr freundlich, Bett war gut.

Cons:

Ein Kasten für die Kleidung wäre gut - man kann nicht alles auf Haken hängen, das Bad war sehr klein, im Aufzug nur Notbeleuchtung

2026-10-28 • via Nuitee
M
Mathilda • solo_traveller • au
8
Pros:

L'hôtel était très confortable et le personnel accueillant. Petit plus pour la fontaine de chocolat et le carré offert à l'arrivée !

Cons:

Il n'y avait pas de grande couette pour le lit double mais deux couettes séparées ce qui est à mon sens moins confortable pour dormir à 2.

2026-10-27 • via Nuitee
C
Christian • family_with_children • fr
7
Pros:

Personnel

Cons:

Froid

2026-10-26 • via Nuitee
R
Rubén • couple • fr
9
Estancia muy agradable en el centro de Laussane
Pros:

Buena ubicación cerca del metro y en el centro de la ciudad. Check-in super rápido y check-out a las 12:00

Cons:

La tetera no funcionaba

2026-10-26 • via Nuitee
M
Magali • family_with_children • fr
10
Pros:

Tres central, proche du métro et entouré de restau sympa. Confort de la chambre et gentilles attentions

2026-10-25 • via Nuitee
K
Ken • family_with_children • us
8
Amazing stay in th le heart of Lausanne with chocolate fountain!
Pros:

Great hotel with amazing air conditioning and chocolate fountain!

Cons:

Very little to dislike!

2026-10-25 • via Nuitee
V
Victoria • family_with_children • ch
8
2026-10-25 • via Nuitee
M
Michael • family_with_children • ch
1
Première et dernière fois
Pros:

Rien

Cons:

Le bruit de la climatisation, la température de la chambre, la qualité du petit déjeuner, le personnel

2026-10-25 • via Nuitee