Hotel la Scala

Hotels
8.8 (1080 reviews)
Via della Scala 21 piano secondo , Florence , it

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Variety in breakfast
Cons:
Elevator issues
Some noise from outside
Lack of privacy in bathroom

Categories

Cleanliness
8.89
Most reviews mention cleanliness positively, citing the rooms as very clean.
Service
9.16
The staff is frequently described as friendly and accommodating, contributing to a high service rating.
Location
9.2
Multiple reviews highlight the excellent location near tourist attractions and transport.
Room Quality
8.65
Rooms are described as comfortable and well-decorated, though some issues with privacy were noted.
Amenities
8.18
Some amenities were noted, but there were mixed reviews on aspects like the elevator.
Value for Money
8.64
The overall pricing appears reasonable given the service and location, although some amenities could improve.
Food and Beverage
8.69
Breakfast received positive mentions, with variety and quality highlighted.
Overall Experience
8.96
Overall positive sentiments across reviews with plans to return mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Convenient Location
Hotel la Scala offers free WiFi and is conveniently located near Santa Maria Novella Train Station in Florence. Explore nearby attractions like Piazza Signoria and Ponte Vecchio within walking distance.

Comfortable Accommodation
The rooms at Hotel la Scala are equipped with modern amenities including a flat-screen TV and a private bathroom. Enjoy a comfortable stay in the heart of Florence.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast available daily at the property. Fuel up before exploring the beautiful city of Florence.

Book your stay at Hotel la Scala now to experience the perfect blend of convenience, comfort, and great hospitality.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1080 reviews
Cleanliness: 8.89
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
G
Giulia • solo_traveller • it
10
2026-07-01 • via Nuitee
E
Enrica • family_with_children • it
10
Posizione perfetta, camera pulita ed ampia, personale gentile e disponibile.
Pros:

Abbiamo soggiornato per due notti in camera tripla, ampia comoda e curata. Colazione ottima, posizione strategica, vicinissima alla stazione Santa Maria Novella e proprio di fronte all’ingresso della farmacia profumeria di Santa Maria Novella. I luoghi di interesse si raggiungono facilmente a piedi! Grazie per la piacevolissima permanenza a tutto lo staff!

2026-06-29 • via Nuitee
P
Panida • couple • th
4
Uncomfortable bed
Pros:

Location

Cons:

Bad mattress

2026-06-29 • via Nuitee
T
Tracey • solo_traveller • au
9
2026-06-29 • via Nuitee
V
Valeria • couple • it
9
2026-06-22 • via Nuitee
M
Michela • solo_traveller • it
8
2026-06-22 • via Nuitee
P
pamela • solo_traveller • us
10
Pros:

This place was great. A great value, clean, nice, close to the train and the old town. Really great breakfast!!

2026-06-21 • via Nuitee
G
Gregory • extended_group • us
8
Convenient Location/Quiet Room
2026-06-19 • via Nuitee
T
TIAGO • couple • br
8
2026-06-18 • via Nuitee
G
Graham • couple • gb
8
2026-06-18 • via Nuitee
A
Alessandra • solo_traveller • it
10
tutto in linea
Pros:

stanza pulita e comoda, posizione fantastica, vicino al cento e alla stazione. Personale gentile e disponibile, anche con le indicazioni per il parcheggio

Cons:

nulla

2026-06-18 • via Nuitee
J
Jay Michael • couple • ca
6
Decent stay overall
Pros:

Helpful staff. Accommodating.

Cons:

Time consuming to go up and down the hotel when using the elevator. Small rooms.

2026-06-16 • via Nuitee
N
Natalija • couple • de
10
Unvergessliche Flitterwochen in einem wunderbaren Hotel
Pros:

Unser Zimmer hat uns sehr gut gefallen. Es war sauber, gut ausgestattet und sehr komfortabel. Das gesamte Personal war außerordentlich freundlich und hilfsbereit – von den Mitarbeitern an der Rezeption über die wunderbare junge Dame im Frühstücksbereich bis hin zur Mitarbeiterin, die sich um die Zimmerreinigung kümmert.

Das Frühstück war ausgezeichnet, und der Kaffee beim Frühstück war einfach phänomenal. Besonders positiv ist uns aufgefallen, dass die junge Dame im Frühstücksraum sofort alles nachgefüllt hat, sobald etwas ausgegangen war.

Einen Teil unserer Flitterwochen haben wir in diesem Hotel verbracht, und es war einfach unvergesslich! Dieser Aufenthalt wird uns noch lange in schöner Erinnerung bleiben. Vielen Dank, dass Sie unseren Honeymoon so besonders gemacht haben. ❤️

2026-06-15 • via Nuitee
E
Eric Sanchez • solo_traveller • sv
10
Pros:

Limpio, cómodo y excelente ubicación

2026-06-15 • via Nuitee
I
Isabel • solo_traveller • es
9
Se parece más a una buena pensión que a un hotel.
Pros:

La habitación y el desayuno

Cons:

El acceso para entrar al hotel.
Portal descuidado.

2026-06-15 • via Nuitee
F
Federico • solo_traveller • it
9
Pros:

Struttura molto pulita e accogliente, personale cortese e ben preparato, posizione perfetta per raggiungere velocemente il centro cittadino rimanendo vicino alla stazione di Santa Maria Novella.

Cons:

Il costo è un pelo alto.

2026-06-15 • via Nuitee
J
Jasmin • solo_traveller • us
8
2026-06-14 • via Nuitee
P
Pia maria • couple • it
8
2026-06-12 • via Nuitee
L
Luciana • solo_traveller • it
10
Pros:

La camera non era questa con gli affreschi al soffitto, ma era molto più piccola, sebbene dotata di tutti i servizi e pulita. La colazione buona. Lo staff gentilissimo.

Cons:

Niente

2026-06-12 • via Nuitee
J
Jose.esteves • solo_traveller • pt
6
Pros:

O pequeno almoço é bom e o quarto tem um tamanho bastante simpático.

Cons:

Muito barulho da rua à noite. Janelas mal insonorizadas. Pressão da água do chuveiro baixa nas horas da manhã.

2026-06-10 • via Nuitee