Ace hôtel Annemasse Genève

Hotels
•
ACE hotel France
8.6 (88 reviews)
Rue des Biches, Ville-la-Grand, 74100 , Ville-la-Grand , FR
33-4-50845797

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean and quiet
Decent breakfast
Cons:
Room cleanliness issues
Noise problems at night

Categories

Cleanliness
6.85
The room smelled and had issues indicating poor cleanliness.
Service
9.85
Standard quality for this hotel tier.
Location
8.85
A bit of a random location but suitable for a stopover.
Room Quality
5.85
Room had a strong food smell and noise issues.
Amenities
9.85
Decent breakfast and adequate hotel amenities.
Value for Money
9.85
Good value for a stopover hotel.
Food and Beverage
8.85
Good quality breakfast offered.
Overall Experience
8.85
Mixed experience with highlights being service and amenities but room cleanliness issues affected stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:19

Property Description

Terrace with Stunning Views and Complimentary Wi-Fi
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall.

Convenient Buffet Breakfast and Exceptional Service
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Enjoy featured amenities including complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

Modern Guestrooms with Connectivity and Entertainment
Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Located in Ville-la-Grand, Ace hôtel Annemasse Genève is in the suburbs, within a 10-minute drive of Château Bleu and Private Hospital Country De Savoie. Book now for a delightful stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 88 reviews
Cleanliness: 6.85
Service: 9.85
Location: 8.85
Room Quality: 5.85
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 8.85
Overall Experience: 8.85
R
ROCH
8
Anniversaire
Pros:

Séjour en famille

2025-09-12 • via Nuitee
H
Hayley
10
Pros:

A stop over on a road trip. A bit of a random location but did a perfect job, clean quiet and a decent breakfast

2025-09-01 • via Nuitee
L
Leanne • friends
6
Pros:

The room smelled and got worse day after day, not sure what it was but it was like a strong food smell - I didn’t have food in the room at any time. There was also something splattered up the side of the dressing table bit, under the mirror, on the underneath nearest the carpet. Also, the last two nights of my 3 night stay, it was extremely noisy late at night. There was constant banging and it felt like the room was vibrating because of the banging.

2025-07-23 • via Nuitee
R
Roy • family
2
Pros:

Not good

2025-07-14 • via Nuitee
D
Daniel
4
Pros:

Nous arrivons le dimanche 6 juillet 25, donc pas de climatisation, nous étions de mariage la veille et souhaitions nous reposer mais une équipe est intervenue sur le domaine de l’hôtel pour tailler haies et tondre la pelouse, nous avions ouvert les fenêtres à cause de la chaleur ; n’est-ce pas interdit de tondre un dimanche après midi? Ce serait logique de la part de l’hôtel d’avoir un geste commercial ?
Cordialement
Daniel Rousset

2025-07-07 • via Nuitee
R
Rasmus
4
Varmt ophold
Pros:

Ingen ac, vi blev ikke underrettet om dette inden ankomst
Jeg måtte presse gratis morgenmad som kompensation ud af dem, det blev ikke tilbudt
Linned virkede slidt med flere pletter og huller

2025-07-05 • via Nuitee
M
monia • family
8
Pros:

Stanza carica e pulita. Anche il bagno pulito

2025-07-01 • via Nuitee
J
Jose
10
Pros:

Génial

2025-06-30 • via Nuitee
R
Renée
10
Pros:

Chambre propre et confortable. Très bon séjour

2025-06-16 • via Nuitee
T
Thierry
8
Pros:

Propre.

2025-06-15 • via Nuitee
J
Jose
10
Pros:

Séjour génial

2025-05-18 • via Nuitee
J
Jose
10
Pros:

Génial

2025-04-20 • via Nuitee
R
Rosario • family
8
Pros:

Bon rapport qualité prix

2025-04-01 • via Nuitee
J
Jose
10
Pros:

Génial

2025-03-30 • via Nuitee
P
Philippe
6
Bien sans plus
Pros:

Hôtel à proximité de mon besoin
Lit mal fait
Propreté approximative
La responsabilité écologique de la consommation électrique est vraiment prise au sérieux - bravo

2025-01-31 • via Nuitee
J
Jean Philippe Fiégel
8
Pros:

Tout bien, baisse de qualité petit déjeuner

2025-01-28 • via Nuitee
R
René
10
Séjour court mais excellent
Pros:

Séjour très court d'une nuit. Bon rapport qualité/prix

2025-01-11 • via Nuitee
O
Oumayma
10
Pros:

Séjour d’une nuit tout était parfait nous reviendrons

2024-12-27 • via Nuitee
E
Eid
10
Pros:

Service perfect, quite area , able to do hiking around till Geneva, 8 minutes by train from Geneva , the stuff are helpful, clean room and 24 hrs service available

2024-12-26 • via Nuitee
S
Sophie
10
Parfait
Pros:

Tout était parfait seul bémol la pression a la douche.

2024-11-03 • via Nuitee