Potbank

was expecting microwave. communal areas looking shabby - halls.

Room too hot.
Needs blackout blinds or curtains.
Light bulbs too dim.
Nowhere to plug hairdryer in near enough to mirror.

There is an air of grumpiness about the policies and implementation that does not give a welcoming vibe. The entrance is actually hidden at the side of the building that has the POTBANK name emblazoned on it, so the first reception you see isn’t the hotel reception. The hotel reception is a actually a locked cubby hole in the middle of all the restaurant facilities. Everything seems a bit pinched. I guess a feature of its heritage. The spaces are small: tight narrow stairs and corridors so you have to sort of shuffle around everything. This even in the “superior” room. No comfy chairs, a microwave at floor level, fridge door set under a wall cupboard you could knock yourself out on. To cap it all there were two pneumatic devices drilling up the drive under our window from 8 am!
Not the right place for me.

No on site breakfast and not much locally either.

Have stayed in converted buildings to hotels around the world, but this site was disappointing.The windows allow poor ventilation, the room was hot all night, (February), there is a fan provided but its only useful if you are used to sleeping under a jet engine(noisy)the doors all slam loudly as appear to be poorly fitted and the carpark area is noisy until late at night, sound insulation seems non existent.

Only thing is no lift to upper floors.

I arrived late and could not get hold of the out of hours Porter
I also did not have code to get through main gate. Luckily another guest let me through it was 8pm and i was tired and worried i will not get in. It is a somewhat deserted area

Nothing

£50 holding fee that's still pending weeks later (messaged about it and they say it's the bank but on principle I think holding fees are a joke). Noisy doors slamming until late at night impeded sleep. Suggest a sign asking guests to close doors thoughtfully if these loud doors are there for fire purposes. Shower too hot (I saw in another review someone mention this and the hotel respond that they should have just asked the night porter — well I was told explicitly upon check in by the restaurant waitress that this was an un-manned hotel with no staff staying there so that's a bit confusing).

Accessibility there was no information about arriving to no employees and stairs and no elevator once they replied sent someone she just said no only stairs
This wouldn’t have been bad if the woman who runs their text was at all polite about this & I can walk so managed with a heart condition hey my heavy baggage up but if I had arrived from out of town with someone in wheelchair we would have had no place to stay

Parking could be explained better and a bit off that pub staff had to come out of their way to check us in. A few issues getting invoice put in business name but eventually resolved thanks to the lovely Sandra.