Family Hotel Agoncev

Hotels
Independent
8.8 (20 reviews)
Svilenitsa, Sofia, 1463 , Sofia , BG

Facilities

Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Express check-out
Smoke-free property
Express check-in
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Fast and friendly service
Cons:
Limited staff availability
Expensive breakfast
No spa services
Mixed reviews on value for money
Limited breakfast options
Outdated bedspreads and pillows

Categories

Cleanliness
7.8
Rooms were consistently mentioned as clean by guests, with a few minor maintenance issues reported.
Service
8.3
Service was generally appreciated, with fast and friendly service reported. Limited staff availability was a minor concern in some cases.
Location
8.4
The hotel's location was praised for being central yet on a quiet street, close to key landmarks but a bit far from the city center according to some guests.
Room Quality
7.8
Rooms were described as comfortable and well-equipped, with some guests mentioning outdated bedspreads and pillows.
Amenities
7.5
Amenities were satisfactory, but some guests noted limited breakfast options and the lack of a buffet.
Value for Money
6.8
Mixed reviews on value for money, with some guests feeling the price was high for the services offered and others finding it reasonable given the location.
Food and Beverage
7.5
Breakfast and restaurant services were generally well-received, but some guests desired more variety and a buffet option.
Overall Experience
8.4
Most guests had a positive overall experience, praising the cleanliness, comfort, and service provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 01:16

Property Description

Central Location

Located in the heart of Sofia, Family Hotel Agoncev is just steps away from Vitosha Blvd and Vitoshka Boulevard. Explore the city's top attractions with ease.

Luxurious Amenities

Indulge in a variety of amenities including complimentary Wi-Fi, a restaurant, coffee shop, bar/lounge, and room service. Enjoy the daily complimentary reception and make use of services such as express check-in/out and dry cleaning.

Comfortable Accommodation

Relax in one of the 12 air-conditioned rooms equipped with modern conveniences like minibars, LCD televisions, and rainfall showers. Feel at home with complimentary Wi-Fi and daily housekeeping.

For a memorable stay in the heart of Sofia, book Family Hotel Agoncev now and make the most of your visit.

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 20 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.4
Room Quality: 7.8
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 7.5
Overall Experience: 8.4
M
Martina partner
8
Pros:

La struttura è nuova e la stanza davvero graziosa. Purtroppo per due volte abbiamo fatto la doccia con acqua tiepida e visto le temperature basse non è stato piacevole. La colazione è servita e pressoché salata, essendo italiani non ci ha entusiasmato.

2024-12-17 via Nuitee
A
Alfonso
10
Pros:

El hotel esta muy bonito decorado. La señorita de la recepción super amable, llegamos muy temprano y nos acogió como en casa. Al contrario de la mesera del restaurante cuando partiamos muy mal encarada.

2024-10-30 via Nuitee
K
Klaus
8
Pros:

Leider hat das am Hotel befindliche Restaurant Kanal Rücksicht auf die Gäste des Hotels genommen und abends um 23:30 Uhr noch die kompletten Tische verrückt und einen Lärm gemacht, als würden sie eine Wand aufboren. Die Lage an sich ist in einer ruhigen Wohngegend. Leider sind die Fenster nicht gut isoliert. Man hört jedes Auto und jeden Fußgänger, der sich etwas lauter unterhält.

2024-10-13 via Nuitee
T
Todd family
10
Pros:

Hotel is recently remodeled and in excellent condition. The staff was very helpful and breakfast was very good. There were numerous restaurants within walking distance, including Vitosha Blvd. There was a nice patio with one of the rooms. Excellent stay.

2024-10-08 via Nuitee
V
Verified traveler
2
Pros:

Very dirty, you cant take your shoos off. I’ve seen two Bugs on bed. Had to book another hotel and Left the hotel same night as it was disgusting! Owner was not bothered to put me in different room but i think it would be the same! Avoid!!!

2024-09-29 via Nuitee
R
Rebecca partner
8
Pros:

Cute little family hotel near NKD had nice staff, decent breakfast, and good AC. About 10 min walk to Vitosha Blvd and to subway. Neighborhood isn't anything special but is safe. Good value for money.

2024-09-09 via Nuitee
N
Nikolay
6
I would not recommend
Pros:

It is a small hotel run by unprofessional staff. The rooms comfortable and well furnished, but noisy! Good breakfast. Terrible front-desk service. Even though it is located in the centre of the city, there is no good places on walking distance.

2020-02-09 via Nuitee
P
Philip
10
Comfortable stay near the city
Pros:

We had a nice stay at the Family Hotel Agoncev - the staff were friendly and approachable and the room was lovely and comfortable, with a wet room type ensuite with great shower. It's in a great location close to the city centre (just 10 minutes walk).

2020-01-13 via Nuitee
O
OctoberGuest family
6
Pros:

Room not serviced daily as per the policy.
Breakfast poor. Stewed, cold coffee. No fruit.
Only omelet available for coeliacs. Fine for one day, not four.
One very rude staff member. Others, especially night shift very pleasant.

2019-11-01 via Nuitee
M
Mohamed self
10
Pros:

Excellent location, very clean and the staff are very friendly

2019-10-18 via Nuitee
A
Albert Steven
8
Pros:

Small family hotel. Clean and a very good value.

2019-06-29 via Nuitee
A
Albert Steven
8
Visit to Sofia
Pros:

The hotel was perfectly adequate for an inexpensive Hotel in Sophia close to the city center. I would say it was very good value for the money.

2019-06-25 via Nuitee
V
Verified traveler
10
Comfort, location, bargain price
Pros:

The Hotel Agoncev is located in a residential area, but close to the vast National Palace of Culture and Sofia's main shopping and dining street, Vitosha Boulevard. Although the neighborhood is a bit run down, everything about the hotel is brand new and in excellent condition. The beds are on the firm side, there is plentiful closet space, rainfall showers, abundant bedding and towels, good wi-fi, a lift, a Turkish restaurant on the main floor and friendly English-speaking staff. Comfy hotel in an excellent location at a bargain price.

2018-11-05 via Nuitee
V
Verified traveler
10
Pros:

Friendly and helpful staff. The dining kitchen was great. All around good experience.

2018-10-27 via Nuitee
V
Verified traveler
10
Clean & close to main places of interests
Pros:

Excellent customer service & breakfast
Walking distance to most places and Vitosha bvld

2018-09-29 via Nuitee
N
Nick
10
Great location for Sofia university
Pros:

Staff are friendly & helpful. Breakfast is made to order(lovely omelettes). Room was cleaned everyday, mini bar replenished, within 10 minutes walking distance to most places, transport, restaurants, lovely hotel overall.

2018-09-09 via Nuitee
S
Susan
10
What a great place to stay!
Pros:

Lovely, quiet, boutique style hotel in central Sofia. Very friendly and attentive staff. Furnishings and decor are the beautiful, with modern bathrooms and complimentary toiletries and large fluffy towels. Nice bar/restaurant area and external seating. Great value for money.

2018-08-14 via Nuitee
A
Alexander
8
Pros:

It is a good small hotel.Very quiet, good location. Good wifi, The staff is friendly.
The rules are too inflexible: there are 4 or 5 kinds of breakfast given "as it is", no possibility of having breakfast packed or given in advance: we left at night and had to buy food to prepare our breakfasts for the trip. I would expect that the hotel always provides a spare roll of toilet paper. They never give you a new roll before the previous one is finished, so you have to ask for a new one if you need one in the evening.

2018-08-06 via Nuitee
V
Verified traveler
8
Nice Boutique Hotel
Pros:

We stayed 3 nights in the hotel. The hotel is new and the room offered to us was spacious and nice decorated. The hairdryer in the bathroom was not working but after asking the polite receptionist they let us another one in the room. The room also had a balcony with a little table and two chairs.

The hotel is located in a peaceful and quiet neighborhood which is only 10 minutes walking to the main pedestrian road of the city Vitosha Blvd where you can find plenty of cafes, restaurants and bars.

2018-05-08 via Nuitee
A
Andrea
8
Good, family owned hotel.
Pros:

This hotel is new and in good condition. The room I was given was spacious and most importantly, clean.The staff were super friendly and helpful. They were always ready to help, with a smile. The one slight complaint is that late at night, there was no staff at reception; but they were usually on site and easy to contact so this didn't bother me too much. Breakfast was average but filling. The area the hotel is in is residential and around a 20 minute walk from most of the main sights. However if you need to be close to the National Palace of Culture, this hotel is ideal.

2018-05-03 via Nuitee