Residence Inn by Marriott Charlotte City Center

Hotels
Residence Inn
9 (416 reviews)
220 East Trade Street, Suite 1400 , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Pleasant amenities
Cons:
Parking confusion
Noise issues
Food quality concerns

Categories

Cleanliness
8.46
Some mentions of cleanliness were positive, but also noted issues with smells in certain rooms.
Service
9.93
Staff were frequently praised for their friendliness and helpfulness.
Location
9.47
Numerous reviews highlighted the excellent location as a major positive.
Room Quality
8.42
Rooms were mentioned positively but some criticisms about noise and hot conditions.
Amenities
9.45
Amenities were praised, particularly the rooftop bar and clean facilities.
Value for Money
9.41
Good value noted for the price matched with services offered.
Food and Beverage
7.46
Mixed reviews regarding the food, with some complaints about specific offerings.
Overall Experience
9.43
Overall stays were overwhelmingly positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:23

Property Description

Prime Location in Charlotte
Located just 300 meters from Spectrum Center, Residence Inn by Marriott Charlotte City Center offers a convenient stay near popular attractions like NASCAR Hall of Fame and Bank of America Stadium.

Modern Amenities
Enjoy complimentary bikes, private parking, a fitness center, and a shared lounge during your stay. With free WiFi, a terrace, and a bar, our 3-star hotel ensures a comfortable and relaxing experience for all guests.

Multilingual Staff and 24/7 Reception
Our dedicated team fluent in English and Spanish is available round the clock to assist you, making your stay at Residence Inn by Marriott Charlotte City Center seamless and enjoyable.

Book your stay now at Residence Inn by Marriott Charlotte City Center for a memorable experience in the heart of Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 29 per day.

Location

Guest Reviews

9
Based on 416 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 9.43
K
Kameron couple us
10
2026-01-21 via Nuitee
C
Charles couple us
3
It was ok
Pros:

No breakfast

Cons:

The surprise charges

2026-01-19 via Nuitee
S
Sherril couple us
9
The stay was great
Pros:

It was okay

Cons:

The bacon was to thin

2026-01-19 via Nuitee
M
Marcus couple us
8
2026-01-15 via Nuitee
S
Sophia solo_traveller us
9
2026-01-13 via Nuitee
J
Johnathan couple us
10
Very nice view from the 20th floor
Pros:

The rooms were very nice

Cons:

Parking was confusing

2025-12-19 via Nuitee
S
Seth couple us
10
Very enjoyable, we’ll be looking forward to stay there for our visits to Charlotte
Pros:

Location is great for exploring, the price is a steal for what they offer, and the staff is incredibly friendly

2025-12-15 via Nuitee
B
Bobby couple us
8
2025-12-08 via Nuitee
M
Mueller couple us
10
Beautiful hotel with breathtaking views of Charlotte!
Pros:

It was close to everything, so we could walk.

Cons:

N/A

2025-12-08 via Nuitee
S
Sulejmani solo_traveller us
9
2025-11-15 via Nuitee
A
Angela couple us
8
2025-11-13 via Nuitee
G
Gregory couple us
10
2025-11-02 via Nuitee
A
Anna extended_group us
10
Friendliest staff!
Pros:

The property was in a great location for a concert at the spectrum center! I was also able to get a free upgrade to my surprise! It def made the experience even better.

Cons:

Nothing!

2025-10-23 via Nuitee
M
Maria family_with_children us
10
2025-10-19 via Nuitee
J
Jacirys couple us
10
Pros:

Modern, clean, location.

2025-10-19 via Nuitee
S
Sean
6
Pros:

The room was laid out weirdly, with the back of the tv entirely exposed. Although clean and comfortable, the property lacked polish

2025-10-12 via Nuitee
K
Kim
8
Pros:

After a long day at a conference, the room was quiet and peaceful. Bed was comfortable, tv was fantastic. Easy to operate and offered Netflix connection.

2025-10-10 via Nuitee
D
Diya
10
Pros:

Love

2025-10-06 via Nuitee
S
Sharilyn
10
Pros:

Clean room. Friendly staff.

2025-10-06 via Nuitee
M
Mark
10
Pros:

I

2025-10-05 via Nuitee