Residence Inn by Marriott Charlotte City Center

Hotels
•
Residence Inn
9 (426 reviews)
220 East Trade Street, Suite 1400 , Charlotte , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Pleasant amenities
Cons:
Parking confusion
Noise issues
Food quality concerns

Categories

Cleanliness
8.46
Some mentions of cleanliness were positive, but also noted issues with smells in certain rooms.
Service
9.93
Staff were frequently praised for their friendliness and helpfulness.
Location
9.47
Numerous reviews highlighted the excellent location as a major positive.
Room Quality
8.42
Rooms were mentioned positively but some criticisms about noise and hot conditions.
Amenities
9.45
Amenities were praised, particularly the rooftop bar and clean facilities.
Value for Money
9.41
Good value noted for the price matched with services offered.
Food and Beverage
7.46
Mixed reviews regarding the food, with some complaints about specific offerings.
Overall Experience
9.43
Overall stays were overwhelmingly positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:23

Property Description

Prime Location in Charlotte
Located just 300 meters from Spectrum Center, Residence Inn by Marriott Charlotte City Center offers a convenient stay near popular attractions like NASCAR Hall of Fame and Bank of America Stadium.

Modern Amenities
Enjoy complimentary bikes, private parking, a fitness center, and a shared lounge during your stay. With free WiFi, a terrace, and a bar, our 3-star hotel ensures a comfortable and relaxing experience for all guests.

Multilingual Staff and 24/7 Reception
Our dedicated team fluent in English and Spanish is available round the clock to assist you, making your stay at Residence Inn by Marriott Charlotte City Center seamless and enjoyable.

Book your stay now at Residence Inn by Marriott Charlotte City Center for a memorable experience in the heart of Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 29 per day.

Location

Guest Reviews

9
Based on 426 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 9.43
T
Tiana • solo_traveller • us
10
Pros:

The room was very clean. Everyone was really nice and I was right across the street from the spectrum center.

2026-04-05 • via Nuitee
S
Shannon • family_with_children • us
10
2026-04-02 • via Nuitee
T
Tameka • couple • us
9
2026-03-31 • via Nuitee
T
Tunya • couple • us
10
Great
Pros:

Close to venue

2026-03-26 • via Nuitee
M
Matthew • solo_traveller • us
8
Cons:

Valet parking seems understaffed. Wait time to get back the rental car for the airport seemed longer than average.

2026-03-19 • via Nuitee
K
KEVIN • family_with_children • us
10
2026-03-19 • via Nuitee
K
Kim • couple • us
8
The view was nice and the location was great.
Pros:

The breakfast was good, I brought my own oatmeal from home to eat, but the water for the coffee was not hot enough and there was no microwave.

Cons:

The bed was very uncomfortable.

2026-03-09 • via Nuitee
J
Jamaal • couple • us
10
2026-03-06 • via Nuitee
L
Loretta • couple • us
7
The staff all seemed quite nice.
Pros:

We like that the property has the onsite breakfast buffet, however, compared to the Residence Inn on Sabin St., Providence, RI the breakfast here is marginal.
Good coffee but the other items were just ok.
This hotel is within walking distance to some nice restaurants.
We appreciate the clean rooms at the Residence Inns but this time there were Walmart tags on the floor next to the couch (???) and the room was steamy when we entered as someone, we were told probably “engineering”, had left the shower running on hot.

Cons:

Breakfast was only fair. Shower left running after apparently being checked/serviced before our arrival.

2026-02-23 • via Nuitee
A
Alvin • couple • us
10
2026-02-23 • via Nuitee
K
Kameron • couple • us
10
2026-01-21 • via Nuitee
C
Charles • couple • us
3
It was ok
Pros:

No breakfast

Cons:

The surprise charges

2026-01-19 • via Nuitee
S
Sherril • couple • us
9
The stay was great
Pros:

It was okay

Cons:

The bacon was to thin

2026-01-19 • via Nuitee
M
Marcus • couple • us
8
2026-01-15 • via Nuitee
S
Sophia • solo_traveller • us
9
2026-01-13 • via Nuitee
J
Johnathan • couple • us
10
Very nice view from the 20th floor
Pros:

The rooms were very nice

Cons:

Parking was confusing

2025-12-19 • via Nuitee
S
Seth • couple • us
10
Very enjoyable, we’ll be looking forward to stay there for our visits to Charlotte
Pros:

Location is great for exploring, the price is a steal for what they offer, and the staff is incredibly friendly

2025-12-15 • via Nuitee
M
Mueller • couple • us
10
Beautiful hotel with breathtaking views of Charlotte!
Pros:

It was close to everything, so we could walk.

Cons:

N/A

2025-12-08 • via Nuitee
B
Bobby • couple • us
8
2025-12-08 • via Nuitee
S
Sulejmani • solo_traveller • us
9
2025-11-15 • via Nuitee