Chanaka Holiday Inn

The fan is not working properly and the speed controller is already broken.shower valve is broken and a bit dirty.owner was not there but he asked me to pay the total amount while I reach the location .you will hear every 15 minutes there is a wifi CCTV camera was always loud in the middle of the night you'll wake up and so annoying.

There was not electricity and water at the time we arrived until midnight, but the host haven't informed7 that us early before the booking confirmed ( booking was done on that day and as he said the power and water supply wasn't there from the early in the morning).

The shower was quite basic, and I wasn’t entirely sure how it was supposed to work. There was a motion sensor in front of the room that made noises most of the time, which was a little disturbing. The accommodation is a bit away from the main road, so I’m not sure how suitable it is for solo travellers.

Hi, I thought yesterday we had the other room ready for my friend, we didn’t have it. We asked you for a mattress which sheet you only give us the matters. We had to sleep three on the same bed, very uncomfortable the first day with that order only for one person. In the toilet, there is not to throw the papers and everything we have to put in a drawer

Chambre avec ventilateur qui était bloqué en position "swing".
Réveil nocturne a 2h du matin par des musiciens devant la chambre dans l'enceinte de l'hébergement.

When I arrived, the door to my room was already open and there were someone else's bags inside. When I asked for an explanation, I received a vague response that I cannot even remember because it made so little sense. The host simply removed the bags and left them outside on the porch as if this was completely normal.

They were also unprepared for my arrival. They were surprised when I arrived, even though I had messaged in advance with my expected arrival time and sent another message on the day to let them know I had left the airport and was on my way and they had always acknowledged my messages (and for context they have 4 rooms in total, it shouldn't be that difficult to know who's arriving). It was very awkward.

Another issue was that to me, it looked like I was not given the room I had booked.
When I questioned it, they insisted it was my room. Now I understand: the pictures listed on booking.com are embellished and mixed , honestly they create expectations that the room doesn't meet.

The room itself was also poorly kept. The lighting is so poor that in the evenings I had to use the torch on my phone just to find things in my suitcase. The bedsheets had stains, the mosquito net was yellowed and stained, the bathroom was far from clean.

I had booked a rate that included breakfast, yet breakfast was never offered during my stay. On the first day I told them I was going out and didn't need it, in the following 2 days they didn't bother to offer. I had made other arrangements for breakfast as I was meeting some friends in the area. But, long short story I never had breakfast here nor it was offered.

Looking again at the Booking.com listing, I also noticed that they say they have high-speed internet, but nobody mentioned it to me. Several of the amenities listed on the property profile were either unavailable or never provided during my stay.

I wouldn't recommend staying here based on my experience.

No estaba limpio, la cama no era nada cómoda y el agua nos dejó de funcionar.

Siamo arrivati e la struttura non rispecchia nessuna delle foto di Booking, e non riesco a comprendere come possa avere questo punteggio!
Avevamo comunicato il nostro orario di arrivo, ci siamo presentati con 40 minuti di anticipo circa e la camera ancora non era pronta, abbiamo chiesto un phon e dentro aveva le ragnatele, siamo entrati nella stanza e oltre a essere estremamente buia, le lenzuola erano bucate e sporche, non c’era nessun prodotto da bagno neanche una saponetta per le mani, un asciugamano era bagnato e puzzolente mentre l’altro era tutto macchie. Se non chiusa a chiave la porta non si chiudeva e anche da chiusa ai lati era piena di spifferi…come se non bastasse le scimmie saltavano e correvano sul tetto rendendo impossibile la permanenza.
Inutile dire che dopo un’ora abbiamo lasciato la struttura

Rien évidemment.