Holiday Inn Express & Suites - Moses Lake by IHG

Hotels
Holiday Inn Express
9.5 (335 reviews)
2300 South Maiers , Moses Lake , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast
Cons:
Inconsistent room quality
Some amenities need improvement

Categories

Cleanliness
9.46
Most reviews mention the rooms being clean and well maintained.
Service
9.93
Reviews consistently highlight the friendly and accommodating staff.
Location
9.47
Several reviews note the convenience of the hotel's location near restaurants and attractions.
Room Quality
9.42
Rooms are described as spacious and comfortable, with some minor complaints.
Amenities
8.95
Good variety of breakfast options and additional amenities noted.
Value for Money
9.41
Reviews suggest that the overall experience justifies the price.
Food and Beverage
9.46
Breakfast options received positive remarks across multiple reviews.
Overall Experience
9.93
Guests expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Modern Amenities

Holiday Inn Express & Suites - Moses Lake offers 3-star accommodation with top-notch amenities including a seasonal outdoor pool and a fitness center. The shared lounge provides a cozy space to unwind after a long day of travel.

Convenience at Your Fingertips

Enjoy the convenience of a 24-hour front desk, a business center, and free WiFi throughout the property. Perfect for both leisure and business travelers, making your stay seamless.

Comfortable Guest Rooms

Each guest room is thoughtfully equipped with essential amenities like a fridge, microwave, and coffee machine. The private bathroom features complimentary toiletries and cozy bed linen, ensuring a comfortable stay.

Book your stay at Holiday Inn Express & Suites - Moses Lake for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Feb 16, 2026 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 335 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 9.93
W
William couple us
5
Not worth the cost! They gauge customers every chance they get.
Pros:

Breakfast was available and the food meet expectation. The location was easy to access and there was plenty of parking. Room service was responsive when needed.

Cons:

I have an issue when a hotel takes advantage of there guests when rooms become limited. They charged me $824.00 for three nights in Moses lake!!! There is no loyalty to guests when they price gauge us because they can. I had a family issue which brought me to town and never dreamed they would charge so much. Felt very taken advantage of and next time I will choose a different company who values there customers.

2026-01-19 via Nuitee
T
tatyana family_with_children us
8
2026-01-19 via Nuitee
L
Liubov family_with_children us
10
Pros:

Friendly staff, very clean and spacious room. Delicious breakfast. We are satisfied)

2026-01-19 via Nuitee
S
SERHII family_with_children us
10
Pros:

cleanliness and order, as well as very spacious rooms

Cons:

👍

2026-01-19 via Nuitee
J
Jennifer family_with_children us
6
Mixed Bag
Pros:

The staff was accommodating when I asked for a room on a lower floor, and the room location was very convenient. The room was also spacious, and my spouse loved the chaise rather than a couch. The breakfast was good.

Cons:

The closet didn't have a space for full length garments. The smoke/gas detector was directly over the bed and flashes green intermittently all the time. But the bed itself was the biggest issue. It was very soft, which was great for me, but my poor spouse was absolutely miserable and barely slept.

2026-01-03 via Nuitee
P
Pollock couple us
10
2025-12-29 via Nuitee
J
Jason solo_traveller au
7
Clean, comfortable and friendly
Pros:

The hotel was centrally located and close to a range of restaurants.
The breakfast was great. The room was very nice. The staff were very friendly and helpful.

Cons:

Everything was great.

2025-12-22 via Nuitee
Y
Yoav couple il
10
2025-12-14 via Nuitee
A
Awanthi family_with_children us
10
Pros:

This was our second stay at this Holiday Inn, and once again it was an excellent experience. We chose this location because we were attending a nearby swim meet, and the proximity to the pool could not have been more convenient. There are several restaurants and coffee shops within walking distance, which made dining and quick stops very easy.

The hotel’s complimentary breakfast was delicious and offered a good variety of options to start the day. Our room was exceptionally clean and well maintained, equipped with a full-size hair dryer and other thoughtful amenities. We also appreciated the Dove-brand bath products, which added an extra touch of comfort.

Overall, this property continues to be a reliable and welcoming choice for our travel needs. We look forward to staying here again for our next swim meet.

Cons:

I have no complaints. :)

2025-12-11 via Nuitee
V
Victor extended_group us
10
I recommend it
Pros:

Very clean, quiet and comfortable

Cons:

It was all good

2025-10-22 via Nuitee
S
Steve solo_traveller nz
6
2025-10-14 via Nuitee
D
Denali family
10
Pros:

Beautiful, modern furniture, decor and furnishings. Very clean hotel and friendly staff. Also Holiday Inn had a delicious, well-stocked breakfast.

2025-10-12 via Nuitee
M
Mary couple us
10
Great stay at a great price!
Pros:

The breakfast was great. The room was very nice. The staff were very nice.

Cons:

Can’t think of anything!

2025-10-03 via Nuitee
I
Iona partner
10
Pros:

Breakfast was good. Breakfast area
Was clean & tidy/ maintained.

2025-09-30 via Nuitee
M
Maria family
10
Pros:

Customer service was 5 star, and very accommodating. I will definitely come back.

2025-09-22 via Nuitee
R
Robert family_with_children us
10
2025-09-19 via Nuitee
M
Marshall family_with_children us
10
Short stay but a great experience
Pros:

The staff were very kind and helpful! The room was nice, clean, and comfy!

2025-09-11 via Nuitee
G
George couple us
8
Lovely, bright and clean hotel
Pros:

It was clean, bright, and the Umbria coffee was very good as well as the sweet roles.

Cons:

The air conditioner was very noisy.

2025-09-09 via Nuitee
R
Robert solo_traveller us
10
2025-08-27 via Nuitee
B
Bo
10
Pros:

Nice, comfortable bed.

2025-08-25 via Nuitee